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BEST WESTERN PLUS Addison Galleria Hotel

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BEST WESTERN PLUS Addison Galleria Hotel
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368 Reviews from our TripAdvisor Community

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Showing 358: English reviews
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A TripAdvisor Member
Level Contributor
9 reviews
3 hotel reviews
3 helpful votes
Reviewed 1 week ago via mobile

The clerk at check in did not welcome us and was not friendly. We were charged a $100 deposit immediately. Our first night we had to contact the front desk for a noise complaint. The noise continued until we called the non emergency police line and complained. The door to our bathroom would not close unless you pushed or slammed...

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Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

It is hotel policy to collect $100.00 for a deposit if guest pre-pay online or choose to pay cash. This is a requirement and was emailed along with the third party confirmation, on behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the...

Dallas, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 19 September 2016

I almost didn't book this hotel because the pictures looked dated with the plaid carpeting, but I was very pleasantly surprised when I got there! Appears to have recent improvements-room decor was tasteful, linens were crisp & clean-bed was so comfortable! Microwave & fridge in our room was nice, typical amenities in the bathroom. Front desk was super helpful-I was...

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Thank AmberHavingFun
About Hotel's Favourite Review
Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

Thank you for reviewing your stay with us! We are so happy you enjoyed your time here with us and that you were able to take advantage of our amenities such and our free breakfast. I also appreciate your feedback on our staff and service, we hope to welcome you back in the near future.

Bossier City, Louisiana, United States
Reviewed 2 weeks ago

Room was clean and exceptional. In room coffee was good. The bed comfortable, breakfast choices were great.The Staff was helpful. Our stay was just one night but it was peacefully relaxing. Would stay again.

Review collected in partnership with Best Western
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Thank Cynthia B
Hollywood Beach,California
Reviewed 2 weeks ago

Desk staff very upbeat and accommodating. Lots of parking, uhaul trailer friendly. Really nice breakfast, room accommodations were very good. Not the best wifi but the facility is close to restaurants and shopping

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Thank raymondj990
Reviewed 4 weeks ago

Addison Best Western is close to several wonderful restaurants and within walking distance of the Comedy Club and Pete's piano bar. The Hotel has whirlpool baths where you can enjoy the whirlpool and watch TV at the same time. The breakfast is excellent. I would highly recommend this hotel.

Review collected in partnership with Best Western
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Thank KELLY L
San Antonio, Texas
Reviewed 17 February 2017

Good location but not very friendly employees especially lady work on breakfast . elevator was too far from lobby , breach fast was less than average best western , we just stay one night and we did not use other facilities ,

Review collected in partnership with Best Western
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Thank samrB8866IY
Reviewed 16 February 2017

This hotel was in a great location and worth the $80 bucks a night I paid for it. However, the bed was hard as heck, temperature couldn't balance out, shower head had soap scum. Breakfast was typical, we only ate once in 5 days...it will clog you up. Internet worked fine.

Review collected in partnership with Best Western
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Thank cyncme
Mineral Wells, Texas
Reviewed 1 February 2017

This Best Western is centrally located and convenient to many destinations in Addison including the Galleria. Best news is you get a high quality facility for a below market price. Several restaurants are close enough to walk to.

Review collected in partnership with Best Western
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Thank Albert M
Reviewed 16 January 2017

Good above average Best Western located conveniently to main roads, shopping and excellent restaurants. The internet speed was adequate and the room was very quite and safe. The staff was very responsive to requests and friendly.

Review collected in partnership with Best Western
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Thank williamsT6264VR
Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

Thanks for staying with us and thank you for the four star review. I'm glad you loved our fabulous location and I'm glad that your Best Western Plus Addison hotel experience was wonderful. We look forward to the pleasure of your next visit.

Oklahoma City, Oklahoma
Reviewed 9 January 2017

Don't know how else to describe except "creepy" Inadequate light in room. Hideous sofa in lobby. NOISY!!! Waited in line behind someone just wanting to use the room for a "few hours" and wanted a discount Ceiling so thin sounded like they were bowling above me. Won't be back

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1Thank TexasHeart74
Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The ALL-NEW Best Western Plus-Addison Galleria Hotel is located in the heart of Addison-North Dallas, only minutes from the famous Dallas Galleria and North Park Mall. Major attractions are Cavanaugh Flight Museum, Cotton Bowl - Fair Park, Dallas Convention Center and Addison entertainment district with over 175 restaurants in the area. Business travelers will find this location convenient to major corporate offices in the Addison and North Dallas, Addison Airport. We offers comfortable rooms with microwaves, refrigerator, Complimentary Deluxe Breakfast, internet, business center and after a long day you can enjoy our outside pool. We welcome all church and sports groups and family reunions with over 40 rooms with double queen beds and only minutes away from Frisco, Plano and Carrollton where most of the tournaments are being played. All new beddings, flat panel TV's with HD channels. Many enjoyable venues within walking distance. ... more   less 

Additional Information about BEST WESTERN PLUS Addison Galleria Hotel

Address: 14975 Landmark Boulevard, Addison, TX 75254-6709 (Formerly Comfort Inn by the Galleria)
Region: United States > Texas > Addison
Price Range: €74 - €101 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Addison Galleria Hotel 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Comfort Inn Fort Worth
Dallas Comfort Inn
Hotel Style:
#2 Best Value Hotel in Addison
#9 Family Hotel in Addison
#10 Business Hotel in Addison
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Addison Galleria Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location”
 of 5 bubbles raymondj990, 7 Mar 2017 | Read review
“Try not to book a room with a Jacuzzi in it.”
 of 5 bubbles John1516, 2 Nov 2016 | Read review
“take something to spray for bed bugs”
 of 5 bubbles 883lynettet, 11 Oct 2016 | Read review
“Ask to stay in the back and upstairs, you can park your car around back and keep watch on it.”
 of 5 bubbles 367owenm, 9 May 2016 | Read review
“Parking surrounds the hotel so if you get rooms near one of the stairwells it provides easy access to your car.”
 of 5 bubbles IkoIkoIko, 4 Apr 2016 | Read review
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