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Homewood Suites Dallas/Addison

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Homewood Suites Dallas\/Addison
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440 Reviews from our TripAdvisor Community

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Showing 431: English reviews
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Springfield, MO, United States
Reviewed yesterday NEW

This is a very nice, clean, safe and well appointed property. The room was quiet and the HVAC overall worked well once I got it set. The only problem was a $40 variance between the rate from checking out on Tuesday to checking in Thursday. When I asked why the previous rate could not be offered I was told that...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Ronald H
NJ
HOTEL’S FAVOURITE REVIEW
Reviewed 21 December 2016

I visited clients staying at the Homewood Suites last night but I was obligated to stay in a different hotel. When I was ready to leave, I asked Brandon at the front desk to call me a taxi. He inquired about my interest in Uber (which is minimal), then placed a call to a local taxi company for me. He...

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Helpful?
Thank TravelinM0
About Hotel's Favourite Review
HeidiAddison, General Manager at Homewood Suites Dallas/Addison, responded to this review

Thank you so much for sharing this review on Trip Advisor!! WOW!!! This is so amazing for me to hear! I am so sorry I am out of the office this week however I thank you for posting this and reaching out to me through Trip Advisor. Brandon is such an amazing employee and truly a wonderful asset to our...

Reviewed 1 week ago

We rented a two bedroom suite for two nights. The rooms are dingy, dirty and in need of a major do-over. There was a dead roach on the floor, killed several ants and silverfish in a bathroom. In the 2nd bedroom, there was black debris blowing out of the air conditioning vent onto one of the beds. The rooms were...

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Helpful?
Thank Mark M
HeidiAddison, General Manager at Homewood Suites Dallas/Addison, responded to this review

Thank you for writing a review on Trip Advisor. Comments from our guests are very important to our staff. I wanted to personally apologize for your experience that you had while staying with us. I have forwarded this review to all the managers regarding all of the issues you mentioned. I would like you to come back so we can...

Bossier City, Louisiana
Reviewed 2 weeks ago

Great location for shopping. Every kind of restaurant you can imagine in a one mile radius of the hotel. The room was clean and the staff was friendly. Excellent place to go for a weekend getaway. Close to downtown Dallas. .

Review collected in partnership with Homewood Suites by Hilton
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Thank timothyjd2017
HeidiAddison, General Manager at Homewood Suites Dallas/Addison, responded to this review

Thank you for choosing the Homewood Suites by Hilton Dallas/Addison, TX to be your "Home away from Home" while traveling to the area. I am pleased to hear you enjoyed our spacious suites while receiving great customer service and comfortable accommodations. It is wonderful you had the opportunity to eat at some of our finest dining establishments in Addison. We...

Reviewed 2 weeks ago

It's old, dark, damp and just a little bit creepy. While I liked the location, the hotel itself was just worn. The rooms were large. Maybe an apartment at one time. The parking was not lit well. The budget hotel next door seemed to bring some very noisy neighbors and made me cautious about vandalism to my car.

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Helpful?
Thank Nate G
HeidiAddison, General Manager at Homewood Suites Dallas/Addison, responded to this review

Thank you for your review and for your feedback. It is very important to me to hear guests comments. I appreciate the opportunity so I can assist in areas that need improving and stay consistent in areas that we are doing well. I am pleased you enjoyed our spacious suites. Our unique apartment style design allows a more spacious atmosphere...

Lincoln, Nebraska
Reviewed 3 weeks ago via mobile

We were not given our amenity bag at check-in, although my Hilton Diamond status was recognized. We were in 311 at the far end of 311, so much for my profile and near the elevator default. The Wi-Fi signal was so poor that it kept dumping me out. At breakfast we had to wait for eggs and bacon. Full of...

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Helpful?
Thank Jim B
HeidiAddison, General Manager at Homewood Suites Dallas/Addison, responded to this review

We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We hope you enjoyed your Diamond amenities we had preset for you in your suite. I am so sorry you did not receive your amenities at check in. We apologize for the issues you experienced with the WiFi connection. Please...

Oklahoma City, Oklahoma
Reviewed 4 weeks ago

Provided everything you want in a hotel stay great staff. Clean room. Good hot breakfast. Our suite was more like a 1 bedroom apt. And the whole hotel is more like a small apartment complex. We only stayed two nights but you could stay here a long time and be comfortable.

Review collected in partnership with Homewood Suites by Hilton
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Thank francescagU3345RP
HeidiAddison, General Manager at Homewood Suites Dallas/Addison, responded to this review

Thank you for choosing the Homewood Suites by Hilton Dallas/Addison, TX to be your "Home away from Home" while traveling to the area. Thank you for writing a review and providing us with your feedback. I am delighted you received great customer service from the staff! They are truly amazing and enjoy providing a hospitable experience for our guests. I...

Stillwater, OK, United States
Reviewed 4 weeks ago

This hotel was, apparently, converted from an apartment building. We arrived late at night and were left to carry out heavy luggage across the apartment grounds and up the stairs--no help, no elevator, no visible security, and lots of hedges and dark recesses. The room smelled, the carpet looked worn and dirty, the bathroom door had to be forced closed...

Review collected in partnership with Homewood Suites by Hilton
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Thank I5547MYsuep
HeidiAddison, General Manager at Homewood Suites Dallas/Addison, responded to this review

Thank you for your review and for your feedback. Hearing directly from guests is important as it tells us what we are doing well and what we need to do to improve. I do apologize you did not enjoy our unique apartment design. I hope you will accept my most humble apology for the issues and frustrations you experienced. I...

United States
Reviewed 4 weeks ago

This hotel does NOT meet the standards I've come to expect form Homewood Suites. The room was smaller than normal...the mattress was too worn and uncomfortable...the light plugin didn't work ...we could not get the room cool enough to be comfortable over the night. While the location is great this hotel is a big NEGATIVE for your hotel brand.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank John N
HeidiAddison, General Manager at Homewood Suites Dallas/Addison, responded to this review

Thank you for your review and for your feedback. Hearing directly from guests is important as it tells us what we are doing well and what we need to do to improve. I hope you will accept my most humble apology for the issues and frustrations you experienced. I will promptly take the steps necessary to correct the problems you...

bryan, United States
Reviewed 21 February 2017

Our hotel room was clean. It was great for our family. I was able to cook food to help save money. I used a crock pot I brought with us. Can't say anything about the stove as I did not use it. The fridge is full size. The store is spacious for a hotel room. The front desk was extremely...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Allisyn C
HeidiAddison, General Manager at Homewood Suites Dallas/Addison, responded to this review

Thank you for choosing the Homewood Suites by Hilton Dallas/Addison, TX to be your "Home away from Home" while traveling to the area. Thank you for writing a review and providing us with your feedback. It is nice to hear your enjoyed our spacious suites that include full length refrigerators and freezers with ice makers, microwaves, Stove tops and dishwashers...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Homewood Suites Dallas/Addison

Address: 4451 Beltline Road, Addison, TX 75001
Region: United States > Texas > Addison
Price Range: €86 - €169 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites Dallas/Addison 3*
Number of rooms: 120
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Orbitz, Hotels.com and Priceline so you can book your Homewood Suites Dallas/Addison reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites Dallas/Addison Hotel Addison
Homewood Suites Addison
Homewood Addison
Addison Homewood Suites
Hotel Style:
#2 Romantic Hotel in Addison
#2 Family Hotel in Addison
#3 Business Hotel in Addison
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites Dallas/Addison staff and other travellers.
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Questions? Get answers from Homewood Suites Dallas/Addison staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get your room on the Second or Third floor - less bugs. Well it is Texas!”
 of 5 bubbles lynneK2340DW, 4 Aug 2016 | Read review
“If you stay here, which I do not recommend, make sure you have a room away from Beltline road.”
 of 5 bubbles 654RobertM654, 14 May 2016 | Read review
“CLOSE to the main building!”
 of 5 bubbles proffer1, 30 Mar 2016 | Read review
“If you are a Hilton Honors member you can check in ahead if arrival and chose your room.”
 of 5 bubbles arkwv, 13 Jan 2016 | Read review
“Make sure you specify a non-smoking room in the non-smoking building”
 of 5 bubbles acoastieslife, 30 Nov 2015 | Read review
5 of 5