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We had a funeral and had to drive 7 hrs to our destination. Checking in to Comfort Suites was quick, friendly, and accommodating. Our room was spacious and clean. The bed was incredibly comfortable. We had a great nights sleep.More
Response from FrontDesk_GM, General Manager at Comfort Suites UniversityResponded 25 August 2017
We would like to start by offering our condolences for the circumstances that brought you to stay with us at Comfort Suites University Abilene, but we are happy to know that we could relieve some of the stress associated with your trip and allow you...More
Ashley at the front desk handled our malfunctioning A/C situation like a pro and immediately upgraded us to a double king room, where we had a great night's sleep and plenty of room which was much appreciated after 29 consecutive hotel nights!More
Thank Jan B
Response from FrontDesk_GM, General Manager at Comfort Suites UniversityResponded 26 June 2017
After 29 consecutive hotel nights, we're thrilled to have been able to provide you with a relaxing home away from home experience. Our staff always acts with the best interests of the guest in mind, so we were excited to give you the...More
After a long day of driving, we were exhausted and ready for bed. Unfortunately when we pulled back our comforter we realized our room had not been cleaned!! There was a half full glass of tea in our fridge from the previous guests. The bathtub...More
Response from FrontDesk_GM, General Manager at Comfort Suites UniversityResponded 8 August 2017
We welcome all guest feedback as we consider it an opportunity to continually improve. Please accept our apologies for you being placed in a room that had not been properly cleaned. We will discuss your report with housekeeping to ensure it does not happen again....More
hotel not manage well claasic rip and trip joint 3 people came down with no ac 100 plus weaather desk personell could not did not handle any thing well could not correct a wrong reserveration wwill not stay again ac did work did not have...More
1 Thank lee g
Response from FrontDesk_GM, General Manager at Comfort Suites UniversityResponded 28 July 2017
We are very sorry to hear that you had an issue with your reservation and a malfunctioning A/C unit during your stay. We want to maximize our guests' comfort and we apologize that our service was deficient in making sure that you were...More
I hadn't planned on stopping that day but, the weather was bad. We stopped for dinner and I went to Choice .com and booked a room. The property was great and the staff was amazing. They treated us like family. Could not have been better.More
Response from FrontDesk_GM, General Manager at Comfort Suites UniversityResponded 18 July 2017
We apologize that the weather threw a wrench into your travel plans, but we are thrilled to know that we were able to deliver a helpful solution in a pinch. Thank you for booking on Choice.com and choosing Comfort Suites University Abilene, we want all...More
US$85 - US$148 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#9 Business Hotel in Abilene
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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