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Civic Plaza Hotel

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Civic Plaza Hotel
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46 Reviews from our TripAdvisor Community

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Showing 46: English reviews
ft stockton,texas
Reviewed 18 August 2010

Here for work for a training,my supervisor reserved the room for me,i am assuming because it is near the place where my training will take place....needless to say i wish i could have found this website with reviews before i made it to abilene....the room is not very clean,the are a few supicious looking people around.there are spider webs in...

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Helpful?
2Thank eagleeye_10
rodewayinnabilenetx, Webmaster at Civic Plaza Hotel, responded to this review

Dear Guest, Thank you for choosing Rodeway Inn Downtown Convention Center for your recent stay in our area. Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken: 1) Housekeeping staff received additional training concerning the level of cleanliness required of them as our employees. 2) Management and...

Houston, Texas
Reviewed 18 August 2010

My plans changed and I needed to cancel my reservation. Called the hotel (within the 24 hr period) and RECEIVED a cancellation number. My credit card was charge anyway. Now the Manager will not take my phone call or return any of my calls. If you choose to stay here, my recommendation is to not give the a valid credit...

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Helpful?
2Thank MH080610
rodewayinnabilenetx, Webmaster at Civic Plaza Hotel, responded to this review

Dear Guest, Thank you for your intentions to stay at Rodeway Inn Downtown Convention Center during your intended visit to our area. I am sorry that something came up causing you to have to cancel your reservation. Thank you for taking the time to give us a review, it is very much appreciated. Upon receipt of your review, the following...

Austin, Texas
Reviewed 13 May 2010

My wife and I stayed here often in the past and it was adequate for a budget-priced motel back then but my! Things have changed! This was the only available space on Western Heritage weekend but next time we will stay in Sweetwater or some other near-by town. Room was poorly cleaned; the bathroom was frightening, the environment was scary....

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Helpful?
1Thank AlreadyRetired
rodewayinnabilenetx, Webmaster at Civic Plaza Hotel, responded to this review

Dear Guest: Thank you for choosing Rodeway Inn Downtown Convention Center for your recent stay in our area. Thank you for taking the time to give us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken: 1) Housekeeping staff received additional training concerning the level of cleanliness required of them as our...

amber76504
Reviewed 26 October 2008

This is the worst hotel ever! There were roaches in our smelly room. The staff let thugs loiter in the parking lot. We decided not to stay and when we tried to check out they were uncooperative and tried to use the excuse the roches were there b/c they sprayed that day. THERE SHOULD NOT HAVE BEEN ANY IN THE...

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Helpful?
1Thank amber76504
rodewayinnabilenetx, Webmaster at Civic Plaza Hotel, responded to this review

Dear Guest, Thank you for choosing Rodeway Inn Downtown Convention Center for your recent stay in our area. Thank you for taking the time to give us a review, it is greatly appreciated. Upon receipt of your review, the following steps were taken: 1) Maintenance staff was notified of the report of roaches in the room assigned to you. They...

Austin, Texas
Reviewed 2 August 2008

I stayed here with two co-workers as part of a business trip in Abilene. Our meeting ended at 8 p.m., which ended up being a blessing in disguise, because that cut down on the amount of time that I had to spend in my dirty room. I should've known that this hotel was going to be a bad one when...

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Helpful?
1Thank TexBecks
rodewayinnabilenetx, Webmaster at Civic Plaza Hotel, responded to this review

Dear Guest, Thank you for choosing Rodeway Inn Downtown Convention Center for your recent stay in our area. Thank you for taking the time to give us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken: 1) Breakfast staff received additional training in presenting a proper breakfast. 2) Housekeeping staff received additional...

Texas
Reviewed 21 April 2008

This was the worst place I have ever stayed! When we made the reservation they told us that we would be in the remodeled portion of the motel. I guess they call a little paint.... a remodel. The bathrooms were unsanitary and the towels could have been a good cleaning towel. Every piece of metal in the bathroom had more...

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Helpful?
1Thank Brownbunch
rodewayinnabilenetx, Webmaster at Civic Plaza Hotel, responded to this review

Dear Guest, Thank you for choosing Rodeway Inn Downtown Convention Center for your recent stay in our area. Thank you for taking the time to give us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken: 1) Housekeeping staff received additional training concerning the level of cleanliness required of them as our...

Texas
Reviewed 3 April 2008

First of all, this is a motel not a hotel. All the rooms face out to an open parking lot, complete with dumpsters and men standing around drinking. The room was dirty, the bathroom was filthy. There was no soap in the room when we checked in and the shampoo came in little, ketchup-style packets. We did not take our...

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Helpful?
1Thank rabbitstravel2
rodewayinnabilenetx, Webmaster at Civic Plaza Hotel, responded to this review

Dear Guest, Thank you for choosing Rodeway Inn Downtown Convention Center for your recent stay in our area. I am glad that it was convenient to your business event. Thank you for taking the time to give us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken: 1) Staff members received additional...

san antonio
Reviewed 15 March 2008

We travel extensively and picked this hotel since it was rated the highest by priceline. The hotel was only a one star, Very old furniture made of particle board. bed not very comfortable and blanket falling apart. , tub had black stains in it, fresh paint and looked clean other than the tub having black stains. Very small towels. Hot...

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Helpful?
Thank donnatimmo
rodewayinnabilenetx, Webmaster at Civic Plaza Hotel, responded to this review

Dear Guest, Thank you for choosing Rodeway Inn Downtown Convention Center for your recent stay in our area. I am glad that you found our personnel to be very nice. I would have expected nothing less, but it is always nice to hear. Thank you for taking the time to give us a review, it is very much appreciated. Upon...

Dallas, TX
Reviewed 10 September 2007

This was the worst room that I've ever stayed in. The most obvious problem was the bathtub. The enamel was cracked around the drain area, reavealing huge black areas. You could tell that it hasn't been cleaned in a very long time. We found bugs in the bathroom. I also sneezed nonstop while I was in the room. I went...

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Helpful?
8Thank travelgirlTX
rodewayinnabilenetx, Webmaster at Civic Plaza Hotel, responded to this review

Dear Guest, Thank you for choosing Rodeway Inn Downtown Convention Center for your recent stay in our area. Thank you for taking the time to give us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken: 1) Housekeeping staff received extra training in the level of cleanliness required of them as our...

bossier city, la
Reviewed 26 August 2007

This hotel was older than we normally prefer. However, in abilene, they seem to have a complete lack of hotels available. The room was clean and spacious. I have read some of the other reviews and sometimes people expect 5 star quality out of older independent hotels. For the price, you can not beat the hotel. Now if you can...

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Helpful?
1Thank mattw5678

34 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Meeting Rooms

Additional Information about Civic Plaza Hotel

Address: 505 Pine St, Abilene, TX 79601-5109
Region: United States > Texas > Abilene
Hotel Class:2 star — Civic Plaza Hotel 2*
Number of rooms: 77
Reservation Options:
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Also Known As:
Knights Inn Abilene
Abilene Knights Inn
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Questions & Answers

Questions? Get answers from Civic Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No tips to share for a good room”
 of 5 bubbles 163MaryM163, 29 Mar 2015 | Read review
“DONT ever book here”
 of 5 bubbles lal1943, 2 Oct 2012 | Read review
“Want a good room? Stay somewhere else!!!!!!!!!”
 of 5 bubbles lemado, 30 Apr 2012 | Read review
“Do not stay here!”
 of 5 bubbles Momof3pks, 31 Mar 2012 | Read review
“Run from this room fast, its scary, nasty and the area was very sketchy!”
  • STAINED BATH TUB DRAIN
 of 5 bubbles Loredova, 14 Aug 2011 | Read review
5 of 5