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Not the best Holiday Inn
I stayed here with my corp team as we opened new business.
The hotel is showing some age and it has some strange odors.
The TV did not work well...no sound. I tried to call the front desk, but no...More
Response from Prmindr, General Manager at Holiday Inn Express Abilene MallResponded 7 August 2015
Thank you for your feedback regarding your recent visit at our hotel and please accept my sincerest apologies for falling below the standards. I would like to discuss this further if you could please give me a call at 325-695-0500 Ext 400. We value your...More
Clean hotel. Updated bathroom with plenty of light. Great breakfast! Pool was just average. There are several chain restaurants near by, such as Outback Steakhouse. My family rented two rooms for a wedding and we were comfortable and happy with our one night stay.
Room and hall smelled of old wet mold and mildew. Especially around drape, curtain and window area. Housekeeping department is very slack. The supervisor always corrected them but it was something everyday. The staff were very nice and friendly but due to the smell I...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Abilene MallResponded 14 June 2015
Thank you for staying with us during your business trip and for writing us a review. We are glad to hear our hotel staff were nice and friendly. On the other hand, it is regretful to see that this visit was not 100%...More
The first impression that I received at checking was that this property doesn't recognize it's IHG card holders.
I had to ask for a bottle of water and there were no cookies set out. Next I check out the dining room to see if I...More
1 Thank Kleman - V
Response from Prmindr, Management at Holiday Inn Express Abilene MallResponded 23 April 2015
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to...More
Easy check in and friendly staff. Our room was very clean, everything worked. The bathroom was clean and the shower was great, we had one light bulb out in the bathroom but no biggie, they came to fix it the day we checked out. It...More
US$93 - US$134 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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