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Hilton Garden Inn Abilene

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Hilton Garden Inn Abilene
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371 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Abilene
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Showing 368: English reviews
Frisco, United States
2 reviews
Reviewed 24 October 2016

Always enjoy my stay here at the Abilene Hilton Garden Inn the staff and rooms are great and it is a perfect location when traveling to the Abilene area. This will continue to be my go to hotel while in the Abilene area.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Carlo M
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

It is good to know you consider our hotel the Hilton Garden Inn Abilene your go to hotel when you are here on business. Thank you for your good review and we look forward to seeing you again. More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 October 2016 via mobile

Were here now. My wife and I decided to go stay in Abilene with our kids this weekend because one of them had soccer games Friday night and Saturday. I really wanted a hot tub to relax my back in, so we booked the Hilton instead of the similar priced Wyndham (which had free hot breakfast by the way, not... More 

Helpful?
Thank Jason M
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to meet and exceed our guests' expectations. We have shared your comments with our team and assure you appropriate steps have been made to correct the issues you... More 

Level Contributor
4 reviews
Reviewed 26 September 2016

Hotel was very nice. The room was clean, check in/out process went smooth. The a/c unit works great.. but we felt it may have gone off in the night while sleeping (unsure) it seemed to get warmer over night, but not greatly uncomfortable. Staff was super friendly, food was very good. Did not hear a lot of noise, but took... More 

Helpful?
Thank Dee G
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

Thank you for letting us know you enjoyed your stay here with us and that you would return. Your good review is appreciated. More 

Dallas, Texas
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 26 September 2016

Stayed there over the weekend and it is a nice hotel. The girl who checked us in was nice and the lobby area and room was clean and updated. I would stay there again even though they do have an employee that needs to learn customer service or just basic manners. My daughter decided to get some money from the... More 

Helpful?
Thank Gma58
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

We will be looking into your comments. Thank you for letting us know. We are glad the rest of your stay with your daughter was a good one and hope you will return. Thank you. More 

DeLeon Texas.
1 review
Reviewed 19 September 2016

I attended the west texas fair in Abilene. The hotel was convenient to that location and had all the amenities desired. The management and staff were helpful and the premises were in excellent condition. I would recommend this hotel.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Paul L
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

We are glad you enjoyed staying here with us at the Hilton Garden Inn Abilene when you went to the fair. Thank you for your good review and we look forward to seeing you again. More 

Midland, Texas
1 review
Reviewed 12 September 2016

Very disappointed in our room and the staff. Bed looked like it had been used. Wasn't fresh looking. Staff was not friendle or very informative. Was very disappointed in this stay. This hotel was not up to Hilton Garden Inn standards. Will not be staying there again.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank lindafC4004GH
Coppell, Texas, United States
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 12 September 2016 via mobile

We have stayed in this hotel multiple times over the last two years typically for 2-3 nights at a time. Am so impressed with their made-to-order breakfast. Both the quality of the food and the service were excellent. We stay in Hilton brand hotels several times a month; already hit Hilton diamond status again by September for 2017. We have... More 

Helpful?
Thank Becky P
Amarillo, Texas
2 reviews
Reviewed 7 September 2016

TV's are too small. They just upgraded the thermostats in the room so that the cooling/heating shuts off when you leave the room. Unfortunately they do not know when you are there and sleeping. NO GOOD!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Richard S
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

Thank you for taking the time to write a review about your recent stay with us. We appreciate your feedback and apologize that you were disappointed in the condition of your room temperature. The next time you have the opportunity to travel to the area, I hope that you will be our stay again. More 

Waco, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 September 2016

This hotel is an honor to the Hilton brand. Not only is the staff first rate (thanks Shane), but the food and service in the restaurant is a solid three star. Had blackened salmon this evening with a homemade horseradish sauce. Excellent! This is one of those incredible finds that you brag about how you found in a side street... More 

Helpful?
Thank Angler F
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

We are glad you enjoy staying here at the Hilton Garden Inn Abilene and think so highly of us. Please return again soon. Thank you for your good review. More 

Pensacola, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 August 2016

It is always a pleasure to stay at the Abilene Hilton Garden Inn! The staff is always friendly and accommodating! I love the new outdoor patio! I look forward to a brisk night to enjoy the fire pit! If you have to visit Abilene, this is the hotel to use.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Rebecca P
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

Thank you for returning to stay here at the Hilton Garden Inn Abilene. Your good review is appreciated and we are looking forward to seeing you again. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Our Hilton Garden Inn Abilene Hotel is within walking distance to the Mall of Abilene and shopping area. We are in an ideal location with easy access to all three major colleges in Abilene and the top Abilene attractions. We offer complimentary WiFi and a 24 business center along with clean and comfortable rooms to help you enjoy your Abilene visit. ... more   less 

Additional Information about Hilton Garden Inn Abilene

Address: 4449 Ridgemont Dr, Abilene, TX 79606
Region: United States > Texas > Abilene
Price Range: €89 - €149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Abilene 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Hilton Garden Inn Abilene Hotel Abilene
Hotel Style:
#7 Business Hotel in Abilene
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Abilene staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on a high floor. Was on floor 2 and you have no view but the roof..”
 of 5 bubbles RobertSummers, 19 Nov 2016 | Read review
“On a quiet street. No problem in choosing a good room.”
 of 5 bubbles anglerf2014, 6 Sep 2016 | Read review
“Get a clean room and not one next to a visiting volleyball team!”
 of 5 bubbles birzer67, 12 Aug 2016 | Read review
“Top floor.”
 of 5 bubbles refordb, 15 Jun 2016 | Read review
“Avoid rooms close to front of building (by speakers”
 of 5 bubbles jillc834, 11 Apr 2016 | Read review
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