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Country Inn & Suites By Carlson, Knoxville Airport

PricelineUS$76*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
US$78*
US$76*
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US$78*
US$78*
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Country Inn & Suites By Carlson, Knoxville Airport
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234 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Knoxville Airport
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Showing 232: English reviews
Lantana, Florida
Reviewed 6 July 2016

We spent three nights at this hotel and each and every employee was friendly and ready to help. One man even left the property to get us a Sunday newspaper. Granted, the rooms need updating, esp. the small coffee tables, but the vanity sink was a nice touch.

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Helpful?
Thank PhyllisD59
New Hampshire
Reviewed 27 June 2016

Close to the airport and easy walking to nearby restaurants but in need of some updating and personnel improvements. First thing anyone considering staying here needs to know is that if you fly into Tyson-McGhee Airport and expect a shuttle to pick you up and take you to the hotel automatically you will be as sorely disappointed as we were....

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Helpful?
2Thank Cindy K
San Diego, California
Reviewed 19 June 2016

I stayed here for 4 nights in May for a series of medical appointments with another person and I found the rooms clean, and serviced well. All staff were very attentive and and friendly, including Front Desk and Housekeeping. I found the beds to probably be dated and in need of replacement. Breakfast was terrible; The hot food sometimes had...

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Helpful?
Thank Jeremy R
Chattanooga, Tennessee
Reviewed 14 June 2016

The room's condition should have called for 100% compensation!!! The Worst experience of my life! And I have stayed in some pretty cheap places, I still can't get the rancid urine odor from the ice bucket out of my memory it was so strong it choked me!

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank donaldk294
Bill B, General Manager at Country Inn & Suites By Carlson, Knoxville Airport, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards. -Bill Bailey

Athens, United States
Reviewed 13 June 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Jonathan R
Bill B, General Manager at Country Inn & Suites By Carlson, Knoxville Airport, responded to this review

Georgia
Reviewed 11 June 2016 via mobile

Called at 8 for assistance with plumbing issues. No response until 2nd phone call at 9:49. Breakfast was horrible. Lampshade on nightstand dirty. Overall dingy, old and outdated furnishings. I booked online to qualify for a discount. To verify the price, I called the front desk. The clerk informed me "The rooms are $105 and that rate should not be...

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Helpful?
Thank thall95
Bill B, General Manager at Country Inn & Suites By Carlson, Knoxville Airport, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Bill Bailey

Atlanta
Reviewed 8 June 2016

Over the Memorial Day weekend I was taking my family to the Wilderness Indoor Water Park in Tennessee. We have a extra day before the park had open rooms so I stayed at the Country Inn & Suites which was about 45 minutes from the Park. We arrival at 1 pm and we checked into the hotel a little bit...

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Helpful?
Thank Willisblak
Bill B, General Manager at Country Inn & Suites By Carlson, Knoxville Airport, responded to this review

Thank you for taking the time to submit a review of your recent stay. We apologize for the dissatisfaction of your stay.We will review the conditions and cleanliness to make sure all rooms are up to standards. Your feedback is beneficial and will help us make necessary improvements to ensure a positive guest experience. -Bill Bailey

Reviewed 5 June 2016 via mobile

We wanted to be near the airport having gotten in late. The driver in the shuttle was also the desk man who checked us in. The rooms are modest but clean. Our main complaint was a lousy shower head. We really didn't stay long enough to sample the amenities but there was complimentary coffee.

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Helpful?
Thank Jonboy111
Jonesboro, Arkansas
Reviewed 26 May 2016 via mobile

I have stayed at several Country Inn and Suites and this time I was disappointed. The room was clean and staff friendly but for a suite it was small. We were left waiting one morning for half an hour for eggs to be cooked for the breakfast buffet. They did not make any attempt to keep the buffet full of...

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Helpful?
Thank P1135VTtinab
Bill B, General Manager at Country Inn & Suites By Carlson, Knoxville Airport, responded to this review

We are sorry to hear that you were not satisfied with the “Be Our Guest” Breakfast. We work hard to ensure fresh food is provided and that each item is available for all of our guests. Your review gives us the opportunity to correct any deficiencies we may have in our service. We hope you will give us another chance...

Reviewed 21 May 2016 via mobile

First time staying at CI& S not very impressed. I think they deal in first time business or traveling through. Not much effort has been made to keep the hotel up. I saw many things that need repair or cleaning,furniture in room looked like it was second hand (scared and marked up) Rooms are dated with no plug for phones...

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Helpful?
Thank Carl S

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Country Inn & Suites By Carlson, Knoxville Airport, TN! Find a warm greeting and a comfortable hotel room or suite when you book a stay at this hotel's convenient location near the Pellissipi Parkway in Knoxville, TN. Get out and explore fantastic attractions like the Blount Mansion, the Knoxville Museum of Art and the University of Tennessee-all just minutes away-and take advantage of free 24-hour shuttle service to McGhee Tyson Airport (TYS). Whether you're visiting for a business conference or vacation, you are sure to feel right at home thanks to the complimentary, hot Be Our Guest Breakfast buffet, rooms with refrigerators and microwaves, and free high-speed Internet access. Ensure yourself an incredible visit to the Knoxville area by booking online today! ... more   less 

Additional Information about Country Inn & Suites By Carlson, Knoxville Airport

Address: 162 Cusick Rd, Alcoa, TN 37701-3126
Region: United States > Tennessee > Alcoa
Price Range: €70 - €114 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Knoxville Airport 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Country Inn And Suites, Knoxville Airport
Country Inn & Suites, Knoxville Airport Hotel Alcoa
Country Inn Alcoa
Alcoa Country Inn
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Questions & Answers

Questions? Get answers from Country Inn & Suites By Carlson, Knoxville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We enjoyed a room on the first floor.”
PhyllisD59, 6 Jul 2016 | Read review
“Third floor is best (less noise)”
DRWINK1, 28 Oct 2015 | Read review
“Look at other hotels”
b182fly, 23 Oct 2015 | Read review
“I was told by the manager that rooms on ground floor tend to smell musty. Maybe try second or third floor?”
SusanB928, 7 Aug 2015 | Read review
“This is near an airport, but the noise is not bad!”
teachingmomoftwo, 20 Jul 2015 | Read review
5 of 5
Priceline
US$76* /night
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Expedia.comUS$78
Orbitz.comUS$78
TripAdvisorUS$78
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*Disclaimer
Prices are for 1 room, 2 adults
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