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Country Inn & Suites By Carlson, Knoxville Airport

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219 Reviews from our TripAdvisor Community

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Showing 217: English reviews
Knoxville, Tennessee
1 review
Reviewed 5 days ago NEW

My wife and I used the stop for a weekend getaway. Booked easily. Got the room we wanted. Pleasant stay. Good value for the money. The two person whirlpool tub was a little small. Breakfast was bland.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Daniel K
Bill B, Front Office Manager at Country Inn & Suites By Carlson, Knoxville Airport, responded to this review

Thank you for taking the time to write a review of your recent stay. We appreciate the 4 stars! We will evaluate our breakfast offerings, to ensure we are providing better options. -Bill Bailey More 

Helena, Montana
1 review
Reviewed 5 days ago NEW

We stay in this area every year. It's the perfect stop between our two families for some time in Knoxville and hiking in the Smokies. The room is seems to be clean overall but is dated in appearance and there is a strong smell of air freshener. The fridge is loud, bathroom is very small and furniture is worn. We... More 

Helpful?
Thank fzimmer351
Bill B, Front Office Manager at Country Inn & Suites By Carlson, Knoxville Airport, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Please allow me to add, I did not refuse to allow you to check out a day early. However, I explained that you booked a... More 

Greeneville, United States
1 review
Reviewed 1 week ago

Good value for group stay. Microwave and fridge were convenient for our high school students. Hotel gets a lot of use due to it's proximity to the airport but is in good shape. Breakfast was good! Slept well!

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank C4457DFkathrynm
Bill B, Front Office Manager at Country Inn & Suites By Carlson, Knoxville Airport, responded to this review

Thank you for taking the time to submit a review of your recent stay! We hope to see you again soon! -Bill Bailey More 

Level Contributor
11 reviews
Reviewed 2 weeks ago via mobile

The only negative thing I can say about our stay was the breakfast. The drinks were always out, no food something. For two days all they had was fat free syrup. I do have to say the worker doing breakfast was nice but she needed more help.

Helpful?
Thank Justin K
Bill B, Front Office Manager at Country Inn & Suites By Carlson, Knoxville Airport, responded to this review

Thank you for the review. I apologize our breakfast did not meet your expectations. I will review our services to ensure we are providing the best experience. - Bill Bailey More 

Pinckneyville, Illinois
Level Contributor
110 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 23 October 2016

We were looking for a low cost hotel stay while on our way on vacation. We did not expect to find such a nice hotel at the price we paid. It is clean and comfortable with a friendly staff. A great combination in my opinion. It is a bit difficult to navigate to as the main road past the airport... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Max W
Bill B, Front Office Manager at Country Inn & Suites By Carlson, Knoxville Airport, responded to this review

Thank you for reviewing our property. I will share your comments with my staff. We know the Alcoa hwy is a bit difficult to navigate , especially during high traffic times. We look forward to seeing you again while in the area. - Bill Bailey More 

Level Contributor
5 reviews
Reviewed 22 October 2016

Hallway floors where sticky and dirty. Room was a little bit better. Biggest issue is when I watched a father and his three boys swimming in the pool in their underwear. Told the front desk but they seemed unphased by it.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Michael B
Bill B, Front Office Manager at Country Inn & Suites By Carlson, Knoxville Airport, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. -Bill Bailey More 

Lynnville
2 reviews
Reviewed 10 October 2016

Old facility with lack of proper personnel to properly care for this hotel and guests. Dirty around the swimming pool and poor selection of breakfast(cleanliness too). In room, king suite with only 1 extremely blurry TV and very small bathroom.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Roy B
Bill B, General Manager at Country Inn & Suites By Carlson, Knoxville Airport, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. -Bill Bailey More 

Somerset, KY, United States
1 review
Reviewed 10 October 2016

This is a clean comfortable stay. It is across the street from the Knoxville airport. They have a free shuttle service. You can save the price of the airport parking by leaving your car here if you are going on a vacation and flying out of the Knoxville airport.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Carla P
Bill B, Front Office Manager at Country Inn & Suites By Carlson, Knoxville Airport, responded to this review

Thank you for taking the time to submit a review. We appreciate your business and hope to see you again when you are using the Knoxville Airport again. - Bill Bailey More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Country Inn & Suites By Carlson, Knoxville Airport, TN! Find a warm greeting and a comfortable hotel room or suite when you book a stay at this hotel's convenient location near the Pellissipi Parkway in Knoxville, TN. Get out and explore fantastic attractions like the Blount Mansion, the Knoxville Museum of Art and the University of Tennessee-all just minutes away-and take advantage of free 24-hour shuttle service to McGhee Tyson Airport (TYS). Whether you're visiting for a business conference or vacation, you are sure to feel right at home thanks to the complimentary, hot Be Our Guest Breakfast buffet, rooms with refrigerators and microwaves, and free high-speed Internet access. Ensure yourself an incredible visit to the Knoxville area by booking online today! ... more   less 

Additional Information about Country Inn & Suites By Carlson, Knoxville Airport

Address: 162 Cusick Road, Alcoa, TN 37701
Region: United States > Tennessee > Alcoa
Price Range: €71 - €96 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Knoxville Airport 2.5*
Number of rooms: 62
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Also Known As:
Country Inn And Suites, Knoxville Airport
Country Inn & Suites, Knoxville Airport Hotel Alcoa
Country Inn Alcoa
Alcoa Country Inn
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Questions & Answers

Questions? Get answers from Country Inn & Suites By Carlson, Knoxville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We enjoyed a room on the first floor.”
 of 5 bubbles PhyllisD59, 6 Jul 2016 | Read review
“Third floor is best (less noise)”
 of 5 bubbles DRWINK1, 28 Oct 2015 | Read review
“Look at other hotels”
 of 5 bubbles b182fly, 23 Oct 2015 | Read review
“I was told by the manager that rooms on ground floor tend to smell musty. Maybe try second or third floor?”
 of 5 bubbles SusanB928, 7 Aug 2015 | Read review
“This is near an airport, but the noise is not bad!”
 of 5 bubbles teachingmomoftwo, 20 Jul 2015 | Read review
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