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Quality Inn Alcoa

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Traveller (10)
Room & Suite (20)
Dining (5)
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Overview
  • Excellent48%
  • Very good26%
  • Average17%
  • Poor4%
  • Terrible5%
Travellers talk about
“small lake”(4 reviews)
“front desk”(16 reviews)
“greenway trail”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Family Rooms
2 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (158)
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Traveller rating
73
42
26
7
8
Traveller type
Time of year
LanguageEnglish
73
42
26
7
8
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All reviewssmall lakefront deskgreenway trailspacious roomsmoking floormaryville collegewell run hotelfree breakfastchoice hotelssausage gravyrecommend this hotelwould stay here againrestaurants within walking distanceclose to the airportwonderful hotelthe breakfast areathe entire hotel
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51 - 55 of 156 reviews
Reviewed 6 April 2016 via mobile

The only complaint I had was of my own lack of research, being from Michigan/Pennsylvania, I forgot that hotels in the south still allow smoking inside. We were on a smoking floor although not in a smoking room. The smell was terrible, but if you...More

Thank Jmstch14
Response from Laura S, Assistant General Manager at Quality Inn AlcoaResponded 8 April 2016

Dear Guest, I'm so sorry that the smell on the third floor was terrible. We do have about 10 smoking rooms on that floor and sometimes it is hard to completely rid the floor of the smell. We invite you back the next time you...More

Reviewed 21 March 2016

I really wanted to give these folks a five. Just can't do it. The bed was like sleeping at camp. I like a firm mattress, but wow - a cot would have been more comfortable. And I haven't seen towels this thin since I was...More

Thank DBlevins62
Response from Laura S, Manager at Quality Inn AlcoaResponded 24 March 2016

I do apologize for the firmness of the bed and the towels being too thin. We actually just got a shipment of new towels in today. I hope the next time you are in town you choose to give us another chance to make up...More

Reviewed 11 November 2015 via mobile

Stayed here for the night after a flight in from California on our way to the Smokey Mts. Front desk staff were friendly and quick. Room was large, clean and quiet. Breakfast the next mirning was good for a total offering a breakfast. Friendly checkout...More

Thank grpandnana
Response from Joanna H, Front Office Manager at Quality Inn AlcoaResponded 12 November 2015

Thank you for responding to our survey, We are happy you enjoyed your stay with us and hope if you are ever in the area again you will return. Thank you From the Staff at Quality Inn Alcoa

Reviewed 9 November 2015

The rooms were very clean but small. the bathrooms are really small. the staff was not very friendly when we asked them about things to do or where we might go to get something to eat. The breakfast is not ready until 6 which is...More

Thank jbp11
Response from Joanna H, Front Office Manager at Quality Inn AlcoaResponded 12 November 2015

Thank you for responding to our survey, We are sorry we did not meet you expectations we will use this review as a training piece and we hope if you are ever in our area again you will choose to stay with us. Thank you...More

Reviewed 6 November 2015

After checking in, we went to our room and did our customary "bed check" before moving in. To our displeasure we found 3 small bugs between the mattress and bed springs. We do not know the exact variety of bugs, but we knew we would...More

1  Thank Ken A
Response from Joanna H, Front Office Manager at Quality Inn AlcoaResponded 12 November 2015

We are very sorry we did not meet your expectations , We immediately called pest control and took care of the problem. We hope if you are ever in our area again you will give us a second chance. Again we are so sorry. Thank...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$76 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Details
Price range
US$76 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
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Traveller (10)
Room & Suite (20)
Dining (5)
Pool & Beach (4)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Amie B
19 September 2017|
AnswerShow all 4 answers
Response from Laura S | Property representative |
We actually do not have a shuttle
0
Votes
Rebecca C
12 September 2017|
AnswerShow all 5 answers
Response from Laura S | Property representative |
We have egg patties, sausage links, biscuit and gravy, cereal, oatmeal, yogurt, waffles, danishes, bagels and cream cheese, toast, muffins, and fruit, assorted teas regular and decaf coffee
0
Votes
a1ibddd
3 May 2016|
AnswerShow all 3 answers
Response from Undeserved G | Reviewed this property |
Yes all the rooms have a fridge
0
Votes
Room Tips
"Avoid this place"
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"We enjoyed our room facing the back of the hotel. It overlooks the pool and greenway."
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"we stayed right next to the escalator and had no issue"
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"First floor more likely to be pet and smoke free rooms"
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