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Quality Inn Alcoa

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Traveller (12)
Room & Suite (13)
Dining (4)
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Overview
  • Excellent47%
  • Very good27%
  • Average17%
  • Poor4%
  • Terrible5%
Travellers talk about
“small lake”(4 reviews)
“front desk”(17 reviews)
“greenway trail”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Family Rooms
2 Star Hotel
All hotel details
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Reviews (161)
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Traveller rating
73
44
27
7
8
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Time of year
LanguageEnglish
73
44
27
7
8
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All reviewssmall lakefront deskgreenway trailspacious roomsmoking floormaryville collegewell run hotelfree breakfastchoice hotelssausage gravyrestaurants within walking distancerecommend this hotelwould stay here againclose to the airportwonderful hotelthe entire hotelthe breakfast area
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21 - 25 of 159 reviews
Reviewed 22 August 2017 via mobile

We stayed in August, during 90 degree weather. The AC didn't work in our room. The maintenance guy never showed up to fix it. At the end of our stay, we told the receptionist that the problem wasn't fixed. There was no discount or compensation....More

Thank ap2015611
Response from Laura S, Manager at Quality Inn AlcoaResponded 25 August 2017

I do apologize for the air not working properly. Its difficult to fix something if we are not aware it is broken. Also if a guests informs the front desk that they do not want anyone in the room, then we do not go in....More

Reviewed 20 August 2017 via mobile

Theses people have ruined my vacation. Drove 800 miles for the eclipse only to be told we accidentally booked a smoking room. Apparently a ns or a sr denotes the difference. No hotel rooms anywhere for hundreds of miles. I have two asthmatics with me...More

Thank Cassandra H
Response from Laura S, Manager at Quality Inn AlcoaResponded 23 August 2017

I do apologize for the inconvenience of your reservation, that you made, was for a smoking room and that it wrecked your vacation. However we assigned our rooms based on the reservations that our guests confirmed and guaranteed. I don't see how we ruined your...More

Reviewed 13 July 2017

I was here for three nights to visit family oriented around Maryville College. I seek a quiet experience, rooms with good soundproofing and wonderful staff. This hotel satisfied all three requirements. The room was spacious and quiet. The staff was fabulous. I want to single...More

1  Thank Patliner
Reviewed 11 July 2017

Me and wife needed a quick place for the night. This was in a perfect location and much better priced and rated than 2-3 other hotels within walking distance. From check-in with Terry (awesome !) to breakfast this morning...perfect. The only slight issue was the...More

Thank Thomas W
Reviewed 22 June 2017

Went to Alcoa to be near my sister to settle my mother's estate and to attend a football game. I generally choose Choice Hotels, and I avoid Quality Inns. They never have elevators and their quality is not as good as the other hotels in...More

Thank Susan P
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$77 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Details
Price range
US$77 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
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Traveller (12)
Room & Suite (13)
Dining (4)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Amie B
19 September 2017|
AnswerShow all 4 answers
Response from Laura S | Property representative |
We actually do not have a shuttle
0
Votes
Rebecca C
12 September 2017|
AnswerShow all 5 answers
Response from Laura S | Property representative |
We have egg patties, sausage links, biscuit and gravy, cereal, oatmeal, yogurt, waffles, danishes, bagels and cream cheese, toast, muffins, and fruit, assorted teas regular and decaf coffee
0
Votes
a1ibddd
3 May 2016|
AnswerShow all 3 answers
Response from Undeserved G | Reviewed this property |
Yes all the rooms have a fridge
0
Votes
Room Tips
"Avoid this place"
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"We enjoyed our room facing the back of the hotel. It overlooks the pool and greenway."
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"we stayed right next to the escalator and had no issue"
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"First floor more likely to be pet and smoke free rooms"
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