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Quality Inn Alcoa

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#6 of 15 Hotels in Alcoa
Certificate of Excellence
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126 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn Alcoa
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Showing 125: English reviews
Martinsville, Indiana
Reviewed 6 November 2015

After checking in, we went to our room and did our customary "bed check" before moving in. To our displeasure we found 3 small bugs between the mattress and bed springs. We do not know the exact variety of bugs, but we knew we would not be sleeping here tonight. We took the bugs to the desk clerk who put...

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Helpful?
1Thank Ken A
Joanna H, Front Office Manager at Quality Inn Alcoa, responded to this review

We are very sorry we did not meet your expectations , We immediately called pest control and took care of the problem. We hope if you are ever in our area again you will give us a second chance. Again we are so sorry. Thank you The staff at Quality Inn

Salt Lake City, Utah
Reviewed 11 October 2015

Great staff. Good wifi. Too firm bed. Here's a strange clue. The rate jumped up because it was a football weekend. Football weekend met many loud guests and not such a great night sleep. So if you're paying more, you are getting less. The hotel is convenient to restaurants and to the freeway.

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Helpful?
Thank K W
Joanna H, Manager at Quality Inn Alcoa, responded to this review

I am so sorry you had to put up with the loud guests. Please next time alert desk staff, often they can contact guests and quiet the noise. Nancy Morgan

Saddle Brook, New Jersey
Reviewed 11 October 2015

I rarely complete surveys, but felt compelled to complete this survey due to the superior experience we had at the Quality Inn in Alcoa. This was our second trip to the Quality Inn and found the accommodations to be excellent. Check in took about 1 minute, the room was a good size for the two of us and our dog...

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Helpful?
Thank sillygirl2015
Joanna H, General Manager at Quality Inn Alcoa, responded to this review

Thank you for your review. Hope you find a new home quickly, but until then, looking forward to your next visit.

Clarksville, Tennessee
Reviewed 10 October 2015

Betty, who worked the breakfast area, was an upbeat, friendly and ever so pleasant employee. She treated us with every kindness and went out of her way to do the same with other guests. She kept the area clean and well organized. The food was hot and never ran low. She is a jewel.

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Helpful?
Thank Barbara P
Joanna H, General Manager at Quality Inn Alcoa, responded to this review

Thank you for your response, We agree Betty is a jewel and we're glad you enjoyed your stay

Reviewed 10 October 2015 via mobile

Great staff room and breakfast. Very clean. Christian was very helpful at the desk with checkin, directions and restaurant suggestions. Nice area. Quality breakfast both mornings. Mattresses were too firm for my liking but my only issue for my comfortable stay.

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Helpful?
Thank Todd G
Joanna H, General Manager at Quality Inn Alcoa, responded to this review

Thank you for your response, I'm glad you had a great stay and enjoyed your breakfast.

Hiram, Georgia, United States
Reviewed 28 September 2015

Called day of check-in to request room change , Due to my advance payment my room preference could not be changed. Staff was willing to accommodate me with a air mattress bed for the additional family member . Breakfast area was clean and staffed the next morning ,food was good and fresh. Should you go out to eat, they offer...

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Thank Denise N
Joanna H, Manager at Quality Inn Alcoa, responded to this review

Thank you for your response . I'm glad we were able to help with your needs. Nancy

Kingsport, Tennessee
Reviewed 12 September 2015

When we drove up we were immediately impressed with the overall look of the place. The lady at the desk was so nice and friendly. Got our room keys and when we opened the door was really pleased to see such a large and upscale looking room. The bed was comfortable. They are pet friendly and have a great place...

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Thank Grams1953
Joanna H, General Manager at Quality Inn Alcoa, responded to this review

Thank you for your response, we use all comments to better your next stay. Nancy

Washington DC, District of Columbia
Reviewed 8 September 2015

The hotel was clean and the staff was friendly. The room far exceeded my expectations. I've stayed in many hotels and some were very disappointing. This Quality Inn was much different than others. I felt completely safe and comfortable.

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Thank Anna Y
Joanna H, Manager at Quality Inn Alcoa, responded to this review

Thank you for your response. We use responses for training and to find better ways to make your stay comfortable.

Madisonville, Tennessee
Reviewed 23 August 2015 via mobile

Great place with professional and courteous staff. Nice and clean. Breakfast was good, all facilities were updated and location was convenient to numerous restaurants and shopping. Would definitely recommend this place.

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Thank KaggyD
Joanna H, Manager at Quality Inn Alcoa, responded to this review

Thank you for your response. So glad your boys enjoyed the pool. We look forward to your next stay.

North Carolina Mountains, North Carolina
Reviewed 12 August 2015

This visit was above average Quality Inn. Clean!! Low cost hotel for a one night stop over. The lady; I think her name is Nancy, who check me in was extremely professional and really very pleasant! The staff was friendly at both check-in and check-out. I was impressed with how nice and clean; the room was spotless, the bed linens...

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Helpful?
Thank karenln2015
Joanna H, Manager at Quality Inn Alcoa, responded to this review

Thank you for your response. We look forward to your next visit. Nancy

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Breakfast Available
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge

Additional Information about Quality Inn Alcoa

Address: 206 Corporate Pl, Alcoa, TN 37701-1940 (Formerly Jameson Inn Alcoa)
Region: United States > Tennessee > Alcoa
Price Range: €64 - €91 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Alcoa 2.5*
Number of rooms: 67
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Also Known As:
Jameson Inn Alcoa Hotel Alcoa
Alcoa Jameson Inn
Hotel Style:
#6 Family Hotel in Alcoa
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Alcoa staff and other travellers.
2 questions
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West Palm Beach, Florida
over a year ago
Powell, Ohio

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Questions? Get answers from Quality Inn Alcoa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool View!”
 of 5 bubbles kfs2469, 29 Nov 2016 | Read review
“in a handicap access on the 2nd floor, across from the vending machines, the view from the window absolutely beautiful.”
 of 5 bubbles jubileegoddess, 20 Nov 2016 | Read review
“Ask for a clean room!”
 of 5 bubbles wesley7777, 21 Jun 2016 | Read review
“No preference,all rooms would be good I think!”
 of 5 bubbles Aussiesabroad, 11 May 2016 | Read review
“they do have pet friendly rooms if you need them”
 of 5 bubbles Dnisperly, 28 Sep 2015 | Read review
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