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Holiday Inn Express & Suites Alcoa (Knoxville Airport)

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Traveller (20)
Room & Suite (22)
Pool & Beach (4)
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Overview
  • Excellent50%
  • Very good27%
  • Average16%
  • Poor4%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express & Suites Alcoa (Knoxville Airport)
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Reviews (181)
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180 results
Traveller rating
87
49
29
9
6
Traveller type
Time of year
LanguageEnglish
87
49
29
9
6
Show reviews that mention
All reviewsfront deskmemorable staygreat customer servicehotel is excellenthouse keeperroom was comfortable and cleannational parka nice place to staycades covenice facilityrestaurants within walking distancestaff was very friendlymaryville areawould definitely stay here againroom was largeminute drivethe young lady
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1 - 5 of 180 reviews
Reviewed 4 weeks ago via mobile

The hotel was nice and I have enjoyed my stay, but the reason I am writing this is because Karen at the front desk was awesome. Truly a joy to deal with and very helpful no matter what we needed. Her personality and hospitality are...More

Thank jlomasutk
Response from FrontDesk_GM, General Manager at Holiday Inn Express & Suites Alcoa (Knoxville Airport)Responded 3 weeks ago

What a wonderful review! We are so happy to read that Karen had such an impact on your visit. She is truly exceptional in everything that she does and we are delighted that she could help make your visit one to remember. Come back soon...More

Hotel's Favourite
Reviewed 11 May 2018 via mobile

After an ABYSMAL experience next door at a different hotel, we staggered into this gem. Tired, dirty from moving, and stressed, Karen took us in and renewed our faith in E TN. Well Done Karen! Clean rooms, well appointed and quiet.More

Thank TravelMavenHouston
Response from FrontDesk_GM, General Manager at Holiday Inn Express & Suites Alcoa (Knoxville Airport)Responded 4 weeks ago

It was an honor to provide you with the hospitality that you deserved. Thank you so much for recognizing Karen and our team! We believe that every guest deserves warm and welcoming care. When you are looking for some much-needed respite in the future, visit...More

Reviewed 4 weeks ago

The Holiday Inn Express Alcoa is located at 130 Associates Blvd, Alcoa, TN 37701, telephone 865-981-9008. In that it is less than a 10-minute drive to Knoxville, TN’s Mcghee Tyson Airport (which is actually in Alcoa) it is particularly convenient for air travelers visiting the...More

Thank ValhallaIdaho
Response from FrontDesk_GM, General Manager at Holiday Inn Express & Suites Alcoa (Knoxville Airport)Responded 4 weeks ago

Many thanks for your kind review of Holiday Inn Express & Suites Alcoa! It was a pleasure to provide you with spacious, comfortable, well-appointed accommodations and a tasty variety of complimentary breakfast items. It's also great to know that you appreciated the convenience of our...More

Reviewed 5 weeks ago

I must give credit where credit is due and Carrie Williams this review is for you. I have been in the customer service/hospitality business for years and I have never met anyone as outstanding and exciting as Carrie. She has by far been the best...More

Thank Aneja R
Response from FrontDesk_GM, General Manager at Holiday Inn Express & Suites Alcoa (Knoxville Airport)Responded 4 weeks ago

Dear Aneja, Thanks so much for your kind feedback, we're so happy to hear that we were able to provide you with exceptional service. Here at Holiday Inn Express and Suites Alcoa, it's extremely important to us to provide the highest level of care for...More

Reviewed 1 May 2018

I absolutely loved this hotel, Carrie Williams was wonderful and took very good care of me, I am a Spire Elite member with IHG, and I was highly pleased with the way she recognized my loyalty to IHG, I never do reviews but this young...More

Thank Charlie W
Response from FrontDesk_GM, General Manager at Holiday Inn Express & Suites Alcoa (Knoxville Airport)Responded 2 May 2018

Dear Charlie, On behalf of our team at the Holiday Inn Express & Suites Alcoa, we appreciate your loyalty to IHG and your kind words regarding your visit! Receiving recognition for our outstanding customer service team, especially Carrie, makes our day. We love to hear...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Meeting Rooms
Multilingual Staff
Airport Transportation
Dry Cleaning
Laundry Service
Breakfast Available
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$104 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$104 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (20)
Room & Suite (22)
Pool & Beach (4)
Dining (2)
Questions & Answers
Ask a question
aaaprilace
28 March 2015|
Answer
Response from Keith H | Property representative |
She no longer works for this location.
0
Votes
vikesfan
17 October 2014|
AnswerShow all 4 answers
Response from Keith H | Property representative |
Our service runs 24/7 with the help of a local cab company. The cost is covered by the hotel.
0
Votes
Room Tips
"The king suites facing the back are wonderful"
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"check in when CARRIE is working you wont regret it!!!"
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"The farther away from the office you get a room the quieter."
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"top floor has recently renovated rooms"
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