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The Willcox

#2 of 20 Hotels in Aiken
Certificate of Excellence
GreenLeadersGold level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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The Willcox
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242 Reviews from our TripAdvisor Community

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Showing 241: English reviews
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Summersville, United States
Reviewed 6 days ago NEW

Love the bar, the restaurant, the front lobby, wonderful porch. The rooms are elegant and luxurious. A short walk to main street as well as the conservation area make it the ideal location. Love the fact that it is dog friendly, although somewhat disappointed that it is a bit less dog friendly that it once was.

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Helpful?
Thank Holly W
Charleston, South Carolina, United States
Reviewed 1 week ago via mobile

We have stayed in many luxury resorts. This does not even come close. Staff for the hotel was inept, untrained and not accommodating. Room was noisy and other guests were rude and loud. The shining star was the restaurant. But, I would not spend bob dollars again for a lousy experience.

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Helpful?
Thank Mark M
Willcox1898, General Manager at The Willcox, responded to this review

Thank you for taking the time to write this candid review of your recent stay at our hotel. I appreciate any and all feedback on our hotel and guest experiences. Needless to say, it was very disappointing to read your review and I am truly sorry that we did not meet your expectations. Your business is very important to us...

Reviewed 1 week ago via mobile

For just a a little more than a chain hotel you get first class treatment. Old world charm but fully modern accoutrements. The mattress pillows and down bedding are top notch, both my husband and I slept great and we never agree on a mattress. If you get the chance treat yourself....It's worth it.

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Helpful?
Thank Autumn K
Willcox1898, General Manager at The Willcox, responded to this review

Thank you for choosing to stay with us and for your 5 star review! A true jewel, old world charm, modern accouterments, and top notch bedding are all wonderful compliments that we love to hear! We also love the fact that you and your husband AGREED on the mattress. Thank you again and we hope to see you in the...

New York City, New York
Reviewed 2 weeks ago

I stayed here leading up to The Masters, such a cute little town - charming décor and architecture. The staff is so friendly, and the lounge area on the main level is a great little spot to hang out, and there are subtle touches that make this an above and beyond type of place. I would recommend this a thousand...

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Helpful?
Thank victoriafrancavilla
Willcox1898, General Manager at The Willcox, responded to this review

Thank you for your wonderful review. We are so delighted that you enjoyed your visit to Aiken and The Willcox. We love that you appreciated and enjoyed the subtle touches and our friendly staff. We hope that you will be returning again very soon and thank you for your "thousand times over" recommendation! Warmest Regards, Tina McCarthy General Manager

Columbus
Reviewed 2 weeks ago

Great history(Roosevelt stayed here). Southern hospitality at it's best. Great dining and bar. Good location for exploring Aiken and away from traffic and fast food restaurants. Wonderfully restored lobby with living room comfort.

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Helpful?
Thank Gordon G
Willcox1898, General Manager at The Willcox, responded to this review

Thank you for staying with us during this special week of the year! I am so pleased that you are enjoying our Southern hospitality and our wonderful food and libations! Hope to see you again next year. Kindest Regards, Tina McCarthy General Manager

Boston, Massachusetts, United States
Reviewed 2 weeks ago

What a lovely hotel! Full of old world charm but also very comfortable. The bed was delightful, the room was quiet and we loved the restaurant and the bar area. We enjoyed the complementary breakfasts, especially the yogurt. The staff was friendly and accommodating. Great introduction to Aiken.

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Helpful?
Thank Elizabeth G
Willcox1898, General Manager at The Willcox, responded to this review

Thank you for taking the time to write this 5 star review! I am so pleased that you enjoyed our hotel and found it charming and comfortable. I will pass on your kind comments to our wonderful staff. I am glad that we provided you a great introduction to Aiken and I hope that you will return soon and often....

A TripAdvisor Member
Level Contributor
43 reviews
10 hotel reviews
9 helpful votes
Reviewed 4 weeks ago via mobile

Enjoyed a lovely relaxing massage and facial at The Wilcox Spa. It was easy to make appointment and very friendly on phone. Once I arrived check in was a little strange, I had to wait for ages in bar/restaurant to be shown to spa, checkout was equally as strange, I guess they are set up for hotel guests who charge...

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Thank A TripAdvisor Member
Willcox1898, General Manager at The Willcox, responded to this review

Thank you for visiting our spa and for taking the time to write this review. I am so glad that you enjoyed your massage and facial and that you felt your services were very good. I am truly disappointed and profusely apologize for the check in experience you had. We pride ourselves in our guests experience from the beginning to...

Reviewed 4 March 2017 via mobile

I visited The Willcox of Aiken today for the musical performances and was astounded by the service and hospitality of the staff! The food was excellent, the server personable, and the overall experience the best I've had in Aiken!

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Helpful?
Thank Liam M
Willcox1898, General Manager at The Willcox, responded to this review

Thank you so much for your wonderful review! We are so pleased that you enjoyed the jazz performance, our hospitable staff, and great food. We hope that you will be returning again very soon. Warmest Regards, Tina McCarthy General Manager

Memphis, Tennessee
Reviewed 16 February 2017

This hotel is a place of gracious hospitality. The rooms take you back to a gentle time and the beds are, oh so comfortable. The staff is friendly and helpful in every way. We will definitely return as soon as possible.

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Thank mbgore1
Willcox1898, General Manager at The Willcox, responded to this review

Thank you so much for staying with us and for taking the time to write this wonderful review. Gracious hospitality, a gentler time, friendly staff is all music to my ears. We can't wait for your return and hopefully, it will be very soon! Kindest Regards, Tina McCarthy General Manager

Boerne, United States
Reviewed 14 February 2017

We had an occasion to visit Aiken and decided to make it special by staying at the Wilcox instead of the typical "big box" hotels. The little bit of extra money that it costs was well worth the price and I would not hesitate to stay there again if we come back to Aiken. I really enjoy experiencing a local...

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Helpful?
Thank Richard V
Willcox1898, General Manager at The Willcox, responded to this review

Thank you so much for choosing to stay with us and for taking the time to write this review. We are so pleased that you enjoyed your "Willcox" experience and we hope that you will be returning soon and often! Please let us know when we can make reservations for you. Kindest Regards, Tina McCarthy General Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
The Willcox Restaurant
The Willcox Restaurant
Cuisines: American, Bar, Gastropub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
The award-winning, historic Willcox Hotel cultivates a sophisticated, yet informal glamour amidst America's storied thoroughbred country. Cloud soft beds, an intimate Salon & Spa and one of the South's Best Restaurants - All in a setting of Easy Going Elegance. ... more   less 

Additional Information about The Willcox

Address: 100 Colleton Ave SW, Aiken, SC 29801-4870
Region: United States > South Carolina > Aiken
Price Range: €170 - €390 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Willcox 3*
Number of rooms: 23
Reservation Options:
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Also Known As:
The Willcox Hotel Aiken
Hotel Style:
#1 Green Hotel in Aiken
#1 Family Hotel in Aiken
#5 Business Hotel in Aiken
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Questions & Answers

Questions? Get answers from The Willcox staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room is good.”
gordong247, 8 Apr 2017 | Read review
“A great place to sit in an old historic hotel and have a few cocktails.”
Q1090XOrichardw, 2 Jan 2017 | Read review
“Not applicable”
kenr869, 9 Dec 2016 | Read review
“Check on line as pictures of most rooms are available on their website.”
Shh1434, 23 Nov 2016 | Read review
“The Churchill Suite has a roof top patio that is unreal!”
  • 4 poster bed in every room
KenM347, 24 Oct 2016 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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