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Holiday Inn Allentown Center City

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Holiday Inn Allentown Center City
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269 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Allentown Center City
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Showing 267: English reviews
Philadelphia, Pennsylvania
Reviewed 4 October 2013

Pros: -Clean Room -Room Service Available -Front Desk Staff Pleasant and Helpful -Nicely lit meeting space -Okay distance to event location (Art Museum) -Was able to check in early -Was able to modify reservation -Plenty of Luggage carriers Cons: -AREA IS UNDER HEAVY CONSTRUCTION! Downtown is growing so be on the alert -Not enough towels and qty not replenished -Room...

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Helpful?
Thank Mary Ann D
123staff, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

Thank you for choosing to stay here in Allentown, I appreciate you leaving feedback in regards to your stay here with us. We will make sure to make some changes in the areas where we can improve. Thank you again

Madison, Virginia
Reviewed 18 September 2013

Hotel was rated 3 stars on Hotwire. I feel that the rating was a bit high. The hotel was acceptable - lobby smelled of chlorine - rooms were only average in condition. Hotel was located in a questionable part of Allentown - more like the slums! My husband was with me and I was still leery of staying there. We...

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Thank Bina0529
123staff, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

We regret to hear that you didn't feel safe in the area, and our lobby smells like chlorine because our indoor swimming pool is right of the lobby. We take our guests feedback seriously so we will do what we can to make things better for our guests.

Texas
Reviewed 17 September 2013 via mobile

We stayed at the Holiday Inn City Center Allentown for the IlluXCon convention. It was the convention hotel. It was nice & offered an affordable conference rate of $89/night plus tax. The garage parking was really affordable...$6/day. This was the least expensive hotel we stayed in on our cross-country trip to get to PA. The bulk of the convention was...

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1Thank SweetHopfrog
123staff, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

We are happy to hear that we were able to provide great service for you and your entire group that was here. We look forward to having you guys again next year!

Boston, MA
Reviewed 14 September 2013

This is a good-but-not-great hotel in the center of Allentown. (It's a bit hard to find because its address is on Hamilton, but the entrance is around the side and not really visible.) There was nothing outstanding, but nothing really bad. (My two complaints are that they stuck us in a double-double, which made the beds way too small and...

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1Thank MarkLOlson
123staff, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

We appreciate you taking the time to leave a review regarding your stay here with us, we will work on making it easier to see the location of the hotel. We apologize you weren't put in a room that best fit your and your guests. If your ever in the area again please give us another try.

Atlantic City area
Reviewed 5 September 2013

I wanted to extend my husband's ski trip at Bear Creek Mountain, so I jumped on a bidding site and was offered a low price on a "3 star hotel" in Allentown. To preface: All the staff at this hotel are actually very lovely, and I feel sorry for them. They obviously care and are doing the best they can....

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1Thank nayacat
123staff, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

We regret to hear that you couldn't breath in your room while you were here with us, we are looking in to that to see what we can do to make it better for our guests. We take guest comments very seriously and are working to make things better every day.

Lancaster, PA
Reviewed 31 August 2013

Don't let prior bad reviews of this hotel scare you. It's got a parking garage, on site restaurant that served a breakfast buffet for only $8.95, clean comfortable rooms, coffee makers and coffee in the lounge. Fridges with ice compartment in the suites. I booked a room here since it was the preferred hotel for my event. But I was...

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1Thank waltzlover
123staff, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

Thank you for taking the time to leave a review of our hotel, we appreciate you stating that you enjoyed your stay. Next time your in the area please choose us as your local where you will stay.

Great Neck, New York
Reviewed 26 August 2013

I recently stayed at the Holiday Inn Allentown. Overall it was a good experience -- with a few pros and cons. We arrived late at night, and the man at the desk was extremely friendly and helpful. In fact, every staff member we met was very pleasant -- answering our questions, helping us print out materials at the front desk...

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1Thank MBear24
123staff, Manager at Holiday Inn Allentown Center City, responded to this review

We appreciate you leaving a review of the hotel and we hope that you come stay with us again if your in the area again.

Reviewed 23 August 2013

This hotel is located in the ghetto I was afraid for my life and the safety of my family. The hotel it's self is very dirty trash thrown in the lobby floor upon entering and the horrible smell of this hotel made me sick. How do you offer a pool and it doesn't work?? Due to the location and the...

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1Thank Theadvisor123468
IHGCare, Guest Relations Manager at Holiday Inn Allentown Center City, responded to this review

Dear Theadvisor123468, Thank you very much for sharing your experience with us. Please accept our sincere apologies for falling short of your expectations on some aspects of your stay. Rest assured that these issues will be looked into. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to...

Ridefield park
Reviewed 11 August 2013

There are 3 1/2 star hotels and then there are relative 3 1/2 star hotels. This hotel relatively speaking in 3 1/2 stars if you compare it to what else is available in Allentown Pennsylvania. I am not going to slam Allentown Pennsylvania as a whole because I was just passing through on business and I know the people there...

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Thank melafela
IHGCare, Guest Relations Manager at Holiday Inn Allentown Center City, responded to this review

Dear melafela, Thank you for staying with us and leaving such a detailed review. I am glad to see that you left some feed back on what you liked as well as what fell below your expectations. I appreciate the compliments on the staff and the level of service provided. However, I would also like to apologize for the undesirable...

Jupiter, FL
Reviewed 7 August 2013

I have stayed here a number of times because I have an ongoing work assignment at one of the major office buildings across the street. As this is really the only hotel in the downtown area, if that's where you want/need to be, this hotel itself is okay. But this part of downtown is pretty darn scary, with lots of...

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Thank Nikki55
123staff, Manager at Holiday Inn Allentown Center City, responded to this review

We are sad to hear that you don't feel safe in this area, it is just like any other city. Hard for the hotel to do anything about the public surroundings. We hope you will continue to stay here at our hotel and we can make your accommodations better each time you stay.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Center City Allentown. Located just 1 block from the PPL Center Arena (go Phantoms!), We offer all of your hospitality needs at a price that can't be beat! Come and indulge in personalized, exemplary service in a soothing environment. After a long day, escape to our spacious guest rooms and deluxe suites-the largest in Lehigh Valley. Special touches like pillow-top mattresses and high-speed Internet access make it easy to work and relax. Feast on mouth-watering dining options at Manifiesto and 57 Lounge, our on-site restaurant and bar. Are you visiting for a business retreat or family reunion? We boast 10,000 square feet of flexible meeting space. Experience all of the comforts of home at this full-service Allentown, Pennsylvania hotel, including newly renovated guestrooms and suites, free high-speed Internet access, 24 hour business center, room service, a heated indoor pool and self parking surcharge. This Allentown, Pennsylvania hotel is only minutes from Dorney Park & WildWater Kingdom, Lehigh Valley Hospital and Muhlenberg College. Come visit the Lehigh Valley where you will have every reason to visit every season. Whether on business or pleasure, the Holiday Inn Allentown is the perfect place to stay. ... more   less 

Additional Information about Holiday Inn Allentown Center City

Address: 904 W Hamilton St., Allentown, PA 18101
Region: United States > Pennsylvania > Allentown
Price Range: €110 - €144 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Allentown Center City 3.5*
Number of rooms: 224
Reservation Options:
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Also Known As:
Holiday Inn Allentown Center City Hotel Allentown
Allentown Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Allentown Center City staff and other travellers.
3 questions
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Elmer, New Jersey
New Jersey
over a year ago

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Questions? Get answers from Holiday Inn Allentown Center City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Online reservation gives options of being near or far from elevator, low floor or high floor, etc.”
 of 5 bubbles ABClady, 13 Oct 2016 | Read review
“Rooms near the elevator experienced quite a bit of noise”
 of 5 bubbles , 11 Oct 2016 | Read review
“No refrigerator if you need one for insulin not a good choice.”
 of 5 bubbles aangllmouse, 10 Jul 2016 | Read review
“Don't go! Why reward bad service w/ your money?”
 of 5 bubbles ap656, 24 Apr 2016 | Read review
“I stayed on the second floor and was unable to hear the street noise just below”
 of 5 bubbles J7137FAmichaelh, 5 Jan 2016 | Read review
5 of 5