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Holiday Inn Express & Suites Allentown West

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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express & Suites Allentown West
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102 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Allentown West
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Showing 102: English reviews
McComb, Ohio, United States
Reviewed 7 October 2016 via mobile

The general manager and the staff is simply amazing. The room was large and very comfortable. Breakfast was good. If I am in this area again, I will not hesitate to return to this property. 5 stars is not enough to express how great this staff is!! Thank you!!

Thank Angela W
Management response:

Angela, I'm so glad the service was this impressive! Along with the room itself and the breakfast, it's wonderful your whole stay at the Holiday Inn Express & Suites was comfortable and just what you had in mind. I hope we'll get to welcome you in again someday! Until then, Tiffany Alvarado General Manager

Reviewed 24 September 2016 via mobile

Was traveling through with family spent weekend in here staff and management very coutious and took care of all questions and needs cute pool for kids as well ,there are restaurants even dorney park if you looking for something to do. Thanx again..

Thank Todd W
Management response:

Todd, thanks so much for taking the time to give us such a great review. Lovely to hear your time with us at the Holiday Inn Express & Suites - Allentown West was relaxing and that you found all of our staff to be friendly and accommodating. Hope you stay with us again next time you're in the area. Warmly,...

Boyers, PA
Reviewed 18 September 2016 via mobile

We selected this hotel on a recent trip to South Jersey. Upon arrival we were greeted by their friendly staff, acknowledged as Priority Club members and presented with a room upgrade in their new section of the hotel. The room was perfect.

Thank NorthCountry308
Management response:

NorthCountry308, thanks so much for taking the time to give us such a wonderful review of the Holiday Inn Express & Suites Allentown West. Happy to hear everything about your experience was perfectly on point. Hope you stay with us again the next time you're in the area. Best, Tiffany Alvarado General Manager

Saguenay–Lac-Saint-Jean Region, Canada
Reviewed 6 September 2016 via mobile

Very nice has all Holiday Inn Express. Nice breakfast with fresh fruits, toasts, eggs, etc. Clean room. Refrigerator... Close to main roads like all Holiday Inn Express, so can be a bit noisy in the morning. Otherwise, all good!

Thank Gilles C
Management response:

Thanks so much for taking the time to give us such a great review, Gilles. Truly appreciated. I hope you stay with us at Holiday Inn Express & Suites the next time you're in Allentown. Sincerely, Tiffany Alvarado, Manager

Manorville, New York, United States
Reviewed 11 August 2016 via mobile

This was our first time using a regular hotel suite at Holiday Inn Express. I have to say it was very comfortable. We brought my sons service dog and there was enough room for the dogs portable crate. There was a pull out sofa bed so both of my boys were able to have their own bed. In addition, there...

Thank Dorothy L
Richmond, Virginia
Reviewed 21 July 2016

Hotel is clean and the staff is friendly. My GPS had trouble finding but stay the course it is on the right road just a bit further up. It is on a very small lot just off the road, but there is no road noise in the room. There is a good dinner across the street and I walked to...

2Thank Bob D
Tustin, California
Reviewed 20 July 2016 via mobile

We stopped for one night passing through Allentown. We had a room with two queen size beds. Very clean and beds and pillows comfortable. Each bed had two firm and two soft pillows. Breakfast was included--typical fare for the chain--pre made omelets, scrambled and hard cooked eggs, cereal, yogurt, bananas, pancakes, tasty cinnamon rolls, toast, English muffins. Apple and cranberry...

Thank Sometime_Wanderer
Baldwinsville, New York
Reviewed 14 July 2016

Neat and clean. All staffing are attentive to any need or desires. The beds are extremely comfortable and the soft pillow is truly soft. Rooms and bathroom are clean and fresh. The cleaning staff is to be commended on their attentiveness. Our room was in the back of the building so there was no road noise - recommend you request...

Thank Trudy B
Management response:

Trudy, I'm glad you had such a comfortable stay with us here at Holiday Inn Express & Suites - Allentown West. From the location to your accomodations and our service, I'm delighted to hear you felt everything was so on point. Thank you for all of your compliments. Hope you stay with us again next time you visit Allentown. Best,...

Reviewed 4 July 2016

Nice hotel, nothing extravagant, but perfect stop along the highway. Typical Holiday Inn Express. Clean facilities, pleasant staff, excellent free breakfast. The only slight negative is a small parking lot and drive up.

Thank HDRoadKing
Management response:

HDRoadKing, it's nice to know you feel your stay at Holiday Inn Express & Suites - Allentown West was the perfect stop on your journey, Thank you for your compliments on our clean atmosphere, friendly staff, and free breakfast. Hope you stay with us again next time you're in the area. Sincerely, Tiffany Alvarado, Manager

New Jersey
Reviewed 30 June 2016

Stayed for 2 nights. Check in was quick and efficient. Front desk staff was able to recommend local restaurants for dinner. Breakfast first morning was skimpy---only 1 person working, not replacing food, trash cans were full. Upon return to hotel later that evening, large group of adults were using the lobby as their personal party area. Two groups of sports...

Thank Debbie104
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Allentown West, responded to this review

Dear Debbie104, Thank you for taking the time to share your recent experience at our hotel. While we are pleased with your kind regards toward the level of service rendered by our hotel staff members including our location serving its purpose for your travel needs, it is regrettable that you were not able to fully enjoy your stay with us...

49 photos of this hotel

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Hotel & Grounds (5)
Room/Suite (19)
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Business Centre/Function Rooms (2)
Pool/Beach Area (2)
Other (3)
04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Great location and outstanding guest service is the best way to describe The Holiday Inn & Suites in Pennsylvania. Our staff provides a stress-free stay and are dedicated to helping you with all your tourist and accommodation needs as well as ensuring you have a great time in Allentown, Pennsylvania. Please do not hesitate and book today! We look forward to seeing you soon! ... more   less 

Additional Information about Holiday Inn Express & Suites Allentown West

Address: 5630 Tilghman St, Allentown, PA 18104-9385 (Formerly Holiday Inn Express & Suites - W Tilghman Street)
Region: United States > Pennsylvania > Allentown
Price Range: €104 - €193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express & Suites Allentown West 3*
Number of rooms: 77
Reservation Options:
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Also Known As:
Best Western Plus Allentown Inn And Suites Business Center
Best Western Plus Allentown Inn & Suites Business Hotel Allentown
Best Western Allentown Hotel
Allentown Best Western
Hotel Style:
#4 Family Hotel in Allentown
#5 Business Hotel in Allentown
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Allentown West staff and other travellers.
1 question
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Neffs, Pennsylvania
over a year ago

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Questions? Get answers from Holiday Inn Express & Suites Allentown West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was on the third floor on the left hand side (when facing the parking lot) and I did not hear the traffic from the nearby streets.”
80solomon, 21 Feb 2017 | Read review
“Selecting a room away from Tilghman Street might be quieter, though we had no issues.”
  • A view from the main room into the second bedroom.
RobAdams5512, 8 Dec 2016 | Read review
“Couples get the whirlpool”
LittleRussie, 29 Nov 2016 | Read review
“If you must stay here, demand a room NOT on the street side.”
WashingtonFan, 1 Nov 2016 | Read review
“ask for room on back side for less traffice noise”
trudyb304, 14 Jul 2016 | Read review
5 of 5
US$112* /night
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Prices are for 1 room, 2 adults
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