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Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area

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Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area
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277 Reviews from our TripAdvisor Community

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Showing 273: English reviews
Start your review of Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area
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Albany, NY
Reviewed 2 weeks ago via mobile

My family stayed here last week for a family gathering in Allentown. We had two connected rooms. Given that it's off-season, there were no Dorney Park visitors. HIE's primary advantage is its location directly across the street from the amusement park; HIE's primary disadvantage is its location directly across the street from the amusement park. No doubt the facility gets...

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Helpful?
Thank smbAlbany_NY
Claudia S, General Manager at Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area, responded to this review

Thank you so much for staying with us and for taking the time to share your comments on TripAdvisor. I am delighted to hear that you found our breakfast team to be hospitable... that is exactly how they should be! And while plentiful in number during your visit, this was simply because of training :) I am very sorry to...

Exeter, Pennsylvania, United States
Reviewed 13 February 2017 via mobile

I'm an IHG member, which owns the name of the franchise, so I booked my weekend stay through the app. I'm an overnight driver, so I sleep during the day. I specifically opted in for eco friendly and not have housekeeping all weekend. I was supposed to earn an extra 500 points per night by doing so. Well, I went...

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Helpful?
Thank Tina H
Claudia S, General Manager at Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area, responded to this review

Dear Tina H., I cannot tell you how upsetting it is to read the review about your stay with us! We have several tools in place to ensure ALL of the issues you encountered do NOT occur and NONE of those tools have provided me any information so that I could follow up on your concerns. Please know that the...

Reviewed 1 February 2017 via mobile

Looked fairly new and both the room and lobby were nice. Breakfast was typical HI fare but good. The TV and bed was good as well as room cleanliness This was close to my meetings and a good restaurant.

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Helpful?
Thank Cpttex
Claudia S, General Manager at Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area, responded to this review

Thank you so very much for your gracious review! You will have to come back when our renovations are completed! We appreciate the time you took to share your comments and hope to see you soon.

Statesville, NC
Reviewed 17 January 2017

IHG has really outdone itself with the renovation of the HIE properties - this one is very clean, easily accessible from the highway and the service is excellent. As an IHG member with well over 4M points, I've seen them all - this is a really nice property - rooms are comfortable, clean and well appointed (outlets, etc.).

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Helpful?
Thank David S
Claudia S, General Manager at Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area, responded to this review

I cannot thank you enough for such a generous review!!! Thank you so much for staying with us and for you loyalty to IHG and HIE brand!!!

Reviewed 16 January 2017 via mobile

We arrived around midnight coming from NYC and were greeted very nice at the front desk. Room was clean and comfortable! Had a great night sleep for continuing our travels in the morning. Very pleasant staff! Very pleased and will stay there again!

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Helpful?
Thank Jeff B
Claudia S, General Manager at Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area, responded to this review

Dear Jeff B, Thank you for staying with us and for sharing such a wonderful review about your visit! We work very hard to ensure our guests are happy and I am delighted to know our efforts were well spent. We look forward to seeing you again soon!

Panton, Vermont
Reviewed 1 December 2016

I spent two night here with my husband and adult daughter. We received a very friendly greeting when checking in and found our room to be clean and comfortable. Besides the 2 queen beds there was a sofa and small sitting room. The water pressure in the shower was good and there was plenty of shelf space in the bathroom....

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1Thank merry_vermont
Claudia S, General Manager at Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area, responded to this review

So happy to know you were pleased with your stay!!!! We work very hard to ensure our guests enjoy visiting us and it is always wonderful to know when we have succeeded! (And... your "only complaint" about the mattresses will soon be remedied as we are undergoing a FULL RENOVATION over the winter months!) Thank you for staying with us...

Newry, Maine
Reviewed 21 November 2016

Stopped here on our way to Atlanta, GA for one night. H.I. Express is one of the few chain hotels we will stay at, and we found this one on par with most of the others where we have stayed. Clean room, friendly staff and an adequate free breakfast. WIFI could be stronger, but over all we enjoyed our stay...

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Thank RickMac77
Boston, Massachusetts
Reviewed 18 November 2016

I stayed here for one night this week while traveling for work and I would not recommend this hotel to anyone. This hotel is filthy and old-- it's in dire need of some renovations. The dust ruffle on the bed was very badly stained (it did not appear it had ever been washed), there was dust around the furniture, and...

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Helpful?
Thank Krista G
Claudia S, General Manager at Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area, responded to this review

First, let me extend my sincere apologies that my team member did not handle the situation concerning the "distressed woman" in a more appropriate manner! What is added to the matter, is that the front desk did not report it internally either, so I was completely unaware of the issue for follow up. Please know that I will personally address...

Chicago, Illinois
Reviewed 17 November 2016 via mobile

Very middle of the road Holiday Inn Express. I've stayed in worse and in better. The staff was nice, the room was clean and the breakfast was spot-on. The facilities themselves are a little dated and could use some freshening up.

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Thank Matt C
Claudia S, General Manager at Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area, responded to this review

Thank you for taking the time to share your comments on TripAdvisor! I am happy to know that you were pleased with our team, the level of cleanliness, and our breakfast. As for the facilities, I'm delighted to share that we are readying for a VERY much needed full renovation! So you are absolutely correct in saying that the facilities...

Philadelphia, Pennsylvania
Reviewed 14 November 2016 via mobile

This is a typical holiday inn express, The front desk staff is very friendly and knowledgeable. The rooms were roomy and comfortable. The hotel is situated directly across the street from Downey Park. Like all holiday inn express hotels, they do offer breakfast every morning.

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Thank agflag
Claudia S, General Manager at Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area, responded to this review

With reviews like yours, I'll take "TYPICAL" any day! Thank you for staying with us :)

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites in Allentown PA. A 100% smoke free facility located just across the street from Dorney Park & Wildwater Kingdom. This conveniently located, clean and friendly hotel is located just off Interstate 78 at exit 54, just minutes from many Lehigh Valley businesses, attractions, shopping, golf, colleges and more. We are the closest hotel to the main gate at Dorney Park & Wildwater Kingdom!All rooms are equipped with a microwave, refrigerator, 32' flat panel HDTV, as well as all the other amenities you've come to expect from Holiday Inn Express.Other Points of Interest: The Holiday Inn Express is also a short drive to: Crystal Cave, Lost River Caverns, Lehigh Valley Zoo, Lehigh Valley Velodrome, The Crayola Factory, Easton Museum of Pez Dispensers, Hawk Mountain Sanctuary, Cabela's (Outdoor Merchandise), Lehigh Valley Mall, Lehigh University & Stabler Arena, PA International Raceway, Bear Creek Mountain and to take the Lehigh Valley self guided Covered Bridge Tour. We thank you for your interests and would like to welcome you to 'Stay Smart' at the Holiday Inn Express Hotel & Suites - Dorney Park. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area

Address: 3620 Hamilton Boulevard, Allentown, PA 18103
Region: United States > Pennsylvania > Allentown
Price Range: €108 - €168 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Allentown
Holiday Inn Express Allentown
Holiday Inn Allentown
Allentown Holiday Inn
Hotel Style:
#3 Family Hotel in Allentown
#3 Business Hotel in Allentown
#4 Romantic Hotel in Allentown
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area staff and other travellers.
3 questions
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East Orange
3 months ago
Beckett, New Jersey, United States
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Allentown - Dorney Park Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book ahead of time if you can. We were lucky to get the last room.”
 of 5 bubbles 847drewh, 17 Aug 2016 | Read review
“Get the suites! The extra seating area is wonderful for families to spread out some”
 of 5 bubbles Jenquis, 16 May 2016 | Read review
“2nd floor facing the park was great. even next to the elevator was quiet.”
  • some closet space
  • decent bathroom, a little crammed but not bad
  • TV, microwave, mini fridge
  • great bed
 of 5 bubbles TechIntellect84, 11 May 2016 | Read review
“The front side of the hotel faces the amusement park.”
 of 5 bubbles 315bobr, 28 Apr 2016 | Read review
“Have your breakfast off property. The hotel's isn't very good. Coffee sucked!”
 of 5 bubbles Getmegoodfood, 9 Mar 2016 | Read review
5 of 5