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Comfort Inn & Suites Austintown

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118 Reviews from our TripAdvisor Community

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Showing 118: English reviews
Berea, Ohio
Level Contributor
57 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed yesterday NEW

Upon arrival front desk person very short, felt very rushed by her. She did not thank me for being a Diamond Member, did not offer information regarding checkout or breakfast times. She hastily told me to go outside to the back of the hotel, up the stairs to my room. I asked her if there was an elevator (I am... More 

Helpful?
Thank Branwen73
Level Contributor
45 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 12 October 2016

The management and staff were super friendly. Kathy at the front desk was very friendly. The property is close to the highway and many food and retail venues. The room was clean and functional. Wi Fi was fast Would stay here again!

Helpful?
Thank TravelIgnite2
Richmond, Virginia
Level Contributor
315 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
Reviewed 9 October 2016

I called ahead to ask about an early check-in. Kathie was very gracious and helpful on the phone, and later in person, in getting us into a room. I asked for a quiet room and received one facing the courtyard/pool area.......very quiet (a number of the rooms front the interstate). The water in the outdoor swimming pool was a bright... More 

Helpful?
Thank urbanguy
The Woodlands
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 October 2016

9/23/16 - Night on the road heading home from East Coast. We like Comfort Suites/Inns the majority of the time. This one was being renovated. The property looked rather "tired". Our room was okay, clean, good beds, good Wi-Fi, and right on the interstate where we were traveling. Hopefully when renovations are over, the property will look more inviting There... More 

Helpful?
Thank Jane J
New York City, New York
Level Contributor
3 reviews
3 hotel reviews
Reviewed 3 October 2016

It was a great stay going from ny to chicago. this hotel conveniently located with numerous nice restaurant in surrounding areas. The check in to check out was smooth and comfortable. The overall stay was great. i will definitely stay again on our next trip.

Helpful?
Thank proc007
Bellville, Ohio
Level Contributor
65 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 28 August 2016

The most often thing said by the desk was I'm sorry. The doors on the closet and bathroom would not close all of the way . There was old coffee in the room coffee maker. There was used soap and hair in the tub. Makes me wonder if the bedding was changed. Now I'll say, sorry we stayed there.

Helpful?
1 Thank Robert s
Kathie S, Front Office Manager at Comfort Inn & Suites Austintown, responded to this review

Hello! First and foremost, thank you for the feedback. Secondly, I am a little confused about your comments. You failed to mention the discount I applied to your stay in your review. I adjusted half-off the charges for your inconvenience. I am so sorry you didn't hear me when I was explaining the adjustment at check-out. I really tried to... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 August 2016

I stayed at Comfort Inn & Suites Austintown on a Saturday night in August. My first interaction with the hotel actually came before check in, when I needed to make an adjustment to my reservation. I was planning to travel alone, but needed to add a person to my reservation a little over a week before my stay. The staff... More 

Helpful?
Thank Dan W
St. Catharines ON
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 17 August 2016

Recently, on our way to another destination, 4 couples stayed at this hotel for one night. The desk staff, Mike, was so very helpful. He made sure our rooms were very close to each other and the outdoor pool. And our check in was so fast. That was greatly appreciated since we were riding motorcycles and it was a very... More 

Helpful?
Thank DiamondLil49
New York City, New York
Level Contributor
2 reviews
Reviewed 14 August 2016

This place is great. The location is right outside Akron Ohio and very close to Cleveland. The rooms are large, nicely kept and clean and the staff was very nice helpful. There is an excellent pool which all of the rooms are adjacent to. The daily hot breakfast includes waffles, eggs, bacon and sausage and fruit, cereal yogurt, coffee and... More 

Helpful?
Thank HerronEntertainment
Lehigh Valley, PA
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 7 August 2016

A disgusting hotel right off Interstate 80 outside Youngstown, Ohio. We had the misfortune of arriving here late on a Saturday night, and a loud band was playing (poorly) outdoors at the adjacent hotel, keeping everyone awake. There were drunks walking all around the two hotels and in the street, and cars parked everywhere, including on all the grassy areas... More 

Helpful?
Thank gmenfan66
Kathie S, Front Office Manager at Comfort Inn & Suites Austintown, responded to this review

I am quite saddened by this review. I remember you very well at check out. I felt I really tried to apologize for your night and I didn't charge you for your stay. I am so sorry if you still felt your stay was a bad one. Unfortunately, we cannot control what happens to the hotel next door or the... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Comfort Inn & Suites Austintown

Address: 5425 Clarkins Drive, Austintown, Youngstown, OH 44515-1120
Region: United States > Ohio > Youngstown > Austintown
Price Range: €66 - €94 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn & Suites Austintown 2*
Number of rooms: 119
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Also Known As:
Comfort Inn & Suites Austintown Hotel Austintown
Comfort Inn And Suites Austintown
Comfort Inn Austintown
Austintown Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites Austintown staff and other travellers.
2 questions
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Middletown, Delaware
7 months ago

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Questions? Get answers from Comfort Inn & Suites Austintown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was in a "courtyard" area away from street.”
 of 5 bubbles 7JaneJ7, 6 Oct 2016 | Read review
“Rooms on the first floor are most covenient to all amenities.”
 of 5 bubbles HerronEntertainment, 13 Aug 2016 | Read review
“Ask for room away from highway.”
 of 5 bubbles sjfort, 10 Apr 2016 | Read review
“Excellent (close to casino) and restaurants if that is helpful.”
 of 5 bubbles lolaburrdaly, 16 Jan 2016 | Read review
“We usually stay here in the winter. We prefer the courtyard side rooms.”
 of 5 bubbles bilodeau2015, 9 Nov 2015 | Read review
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