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Holiday Inn Express Ashtabula-Geneva

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Holiday Inn Express Ashtabula-Geneva
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133 Reviews from our TripAdvisor Community

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Showing 133: English reviews
Reviewed 24 October 2016

HIE is our favorite brand, this hotel was right up there in the ratings for us. Great stay, staff, clean, love the beds....nice price. We find the beds and bedding some of our favorites, great locations right off the expressways and generally staff is friendly and accommodating. One suggestion, get some maps and lists of local restaurants. They recommended a...

Thank Lemmonj123
Reviewed 29 September 2016 via mobile

We loved our stay at Holiday Inn. Front desk made check in very short & sweet. Our room was very clean, not one piece of dust or hair. Beds were comfortable. We got the 2 queen suite, very spacious. They supplied us with extra towels & toiletries promptly. Pool was nice. Breakfast was good, they never ran low on anything...

Thank Colls M
Galesburg, Illinois
Reviewed 23 September 2016 via mobile

Very friendly staff. Clean, comfy beds. But needs a good refresh. Been here in years past, and it is definitely cleaner than it was. Staff offered good suggestions for dinner. Breakfast was not a big hit, but we'll stay again.

Thank kheartline
Gettysburg, Pennsylvania
Reviewed 7 September 2016

The rooms at this hotel are great and comfortable. I come here twice a year on business. The hotel staff is friendly and caring and professional. I had a slight issue with one of the rooms that was immediately rectified by the hotel staff! I will continue to bring my business here.

Thank Someone555
Los Angeles, California
Reviewed 25 August 2016

The hotel is easy to find, clean, far enough off the main road to not be bothered by road noise. The staff was polite, helpful, fun, easy going, informed. The room was clean, roomy, modern, came with fridge and microwave, Krups coffee maker, the bathroom spacious. The cleaning crew did a great job during our stay. Amenities were good. The...

Thank Mother G
Reviewed 16 August 2016 via mobile

We try to stay here every year for our family reunion. The rooms are clean and the staff wonderful. This year was a sad one for us, as a family member is dying. I asked if we could use the dining area used for breakfast for us to get together and they were so accommodating. Will always try to stay...

Thank Bill L
Chiriqui Province, Panama
Reviewed 15 August 2016 via mobile

To be honest you don't have much choice in this little town. I've stayed a few different places and they are all about the same. The hotel was under construction so we had to use a side door to get in. Overall the rooms were OK and what I would expect from a holiday Inn. The staff was friendly. The...

Thank Carltico
IHGService, Guest Relations Manager at Holiday Inn Express Ashtabula-Geneva, responded to this review

Dear Carltico, Thank you for your stay and for leaving a review about our hotel on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. Thank you for noting our friendly staff. However, I am truly sorry for the inconvenience you had experienced due to the ongoing renovations....

Richmond, Virginia
Reviewed 14 August 2016 via mobile

Stayed overnight and the room was dark, sparsely furnished, marginal room. The refrigerator was loud, we had to unplug to sleep, musty, uncomfortable bed. AC was all or nothing..while on you would freeze when off boil. Carpet in hallway visibly dirty. If not so tired, we would have left. Would never stay again and will probably not stay at any...

Thank Colleen H
IHGService, Guest Relations Manager at Holiday Inn Express Ashtabula-Geneva, responded to this review

Dear Colleen H, Thank you so much for staying with us and taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us...

Hillsboro, Ohio
Reviewed 13 August 2016 via mobile

This hotel was very clean and maintained. With its super friendly staff I wouldn't think twice before staying again. The pool was nice, and right out the door is a little picnic area. The kurig machine in the room was nice and worked great. Bathroom was stocked with some general necessities. Breakfast was great. For me it all falls down...

Thank PretendFarmGirl
Bowmanville, Canada
Reviewed 31 July 2016 via mobile

Staff was very friendly and helpful. The rooms were clean and modern. Unfortunately the coffee and tea in the lobby was often times chilly. The hotel is isolated - there is only on restaurant located across the busy road. Do to its isolated location it is difficult to set up your GPS to navigate to other places of interest.

Thank Travelista1969
IHGService, Guest Relations Manager at Holiday Inn Express Ashtabula-Geneva, responded to this review

Dear Travelista1969, Thank you so much for your review of our hotel. We are so pleased to know you liked the friendliness of our staff and the cleanliness of our rooms. On the other hand, we are sorry you were not satisfied with the complimentary coffee we offer in the lobby and location of our hotel property. We take our...

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Ashtabula offers the finest accommodations in the Ashtabula area. Easily accessible, the Holiday Inn Express is located just off I-90, at exit 223. The Holiday Inn Express is between Erie and Cleveland, with Erie being 45 minutes east, and Cleveland being 50 minutes west. Cleveland Hopkins Airport is also only 45 miles away. The Holiday Inn Express is located 45 miles from the Presque Isle Downs, near Erie, which offers horse racing and slot machine gambling. We are also conveniently located 10 minutes from Thompson Speedway. Located only 5 miles east of Great Sports Complex. Amenities include an indoor heated pool, exercise room, business center, & deluxe complimentary Express Start breakfast. All rooms include free wireless high-speed Internet access, iron, ironing board, microwave, refrigerator, coffee maker, hair dryer, 25" TVs with full cable, two - two line phones with data ports, in room movies & Nintendo for a nominal fee. Several types of suites are available as well, including: business leisure, two room family suite, and super luxurious two room theme suites with whirlpool tubs. A meeting room is available for special events. The friendly and dedicated staff is Smart Service Plus trained, and will ensure your stay at the Holiday Inn Express hotel is a comfortable, enjoyable and memorable one. ... more   less 

Additional Information about Holiday Inn Express Ashtabula-Geneva

Address: 1831 Austinburg Rd., Route 45 North, Austinburg, OH 44010
Region: United States > Ohio > Austinburg
Price Range: €98 - €154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Ashtabula-Geneva 2.5*
Number of rooms: 77
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Also Known As:
Holiday Inn Express Ashtabula-Geneva Hotel Ashtabula
Holiday Inn Ashtabula
Ashtabula Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Ashtabula-Geneva staff and other travellers.
2 questions
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3 months ago

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Questions? Get answers from Holiday Inn Express Ashtabula-Geneva staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'd recommend any room except for the first floor room right next to the elevator.”
 of 5 bubbles Someone555, 7 Sep 2016 | Read review
“All rooms fabulous, best views are higher up.”
 of 5 bubbles RichardT666, 25 Jun 2016 | Read review
“For convenience and room size the first floor suite was great, close to the pool and breakfast room and the front desk.”
 of 5 bubbles 554josephk, 1 May 2016 | Read review
“don't spend extra for King Suite”
 of 5 bubbles Leeza217, 10 Apr 2016 | Read review
“Second or third floor will get you away from the lobby, dining, and pool noise.”
 of 5 bubbles Cincinatiboy, 28 Dec 2015 | Read review
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