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All reviewsbagelsdownstairs roomcorn flakesnon smoking roomstaff was friendly and helpfulcontinental breakfast isstay there againclean roomlake eriegreat place to stayenjoyed our stayfirst floorparking lotgenevakathywineriesashtabula
Nice room for me and breakfast is very good. The area is very nice and convenient for me. Prices are very reasonable. The staff are very accommodating and helpful. Couldn’t ask for a better place as far as I am concernedMore
Response from AustinburgABVI, Public Relations Manager at Americas Best Value Inn Ashtabula/AustinburgResponded 20 October 2017
It pleases me to hear good things from great people. Thanks for taking the time to compliment our staff, hospitality, breakfast and accommodations. Your input is greatly appreciated. We are glad that you had the opportunity to stay with us, as we make every effort...More
One of the cheapest hotels in the area. The grounds, buildings, and rooms were a little worn and in need of maintenance, but staff was very helpful, personable, and nice. We checked our room prior to finalizing our payment and discovered problems. Staff apologized and...More
Response from AustinburgABVI, Guest Relations Manager at Americas Best Value Inn Ashtabula/AustinburgResponded 16 October 2017
Our business and reputation are based on providing quality accommodations at an affordable rate for all of our valued guests. The public’s trust depends on it. Our diligent staff works very hard to ensure that each guest is greeted with a smile and provided with...More
I arrived & was told my reservation was cancelled, the clerk claimed they called because of credit card issues. Clearly this is a lie because I received this survey & didn’t even stay at the hotel. Screw your crap company.More
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Response from AustinburgABVI, Director of Sales at Americas Best Value Inn Ashtabula/AustinburgResponded 10 October 2017
Please allow me this opportunity to apologize for the inconvenience you experienced at our hotel. I appreciate you taking the time to advise us of your dissatisfaction. There is never an excuse for providing a valued guest, such as you, with anything less than a...More
Rooms were clean very friendly people, breakfest was always ready and on time, alway there to help when you want more blankets or pillows they are always there to help and if something is left behind they always call inform you of what was leftMore
Response from AustinburgABVI, Guest Relations Manager at Americas Best Value Inn Ashtabula/AustinburgResponded 2 October 2017
We are so appreciative of you taking the time out of your busy schedule to leave us a 4 Star Review regarding our property, staff and location. We truly appreciate your business and for letting people know how truly committed to customer satisfaction we are....More
The bed was a bit too hard for us--reminded us a little of the hotels in Greece that don't have U.S. style mattresses. And the breakfast offerings are a bit more sparse than some hotels. There were a couple sticky spill spots on the desk....More
Thank Jim P
Response from AustinburgABVI, Front Office Manager at Americas Best Value Inn Ashtabula/AustinburgResponded 24 September 2017
We have built our business and reputation on providing quality accommodations at affordable rates for all of our valued guests. We are so glad that you experienced our hardworking staff that works to ensure on a daily basis that each guest is greeted with a...More
Response from AustinburgABVI | Property representative |
Hello, I just wanted to give an update for all travelers that we Do Not have a Pool. We do have mini fridges in the rooms. Microwaves available upon request, subject to availability. There is always coffee/tea and a... More
Hello, I just wanted to give an update for all travelers that we Do Not have a Pool. We do have mini fridges in the rooms. Microwaves available upon request, subject to availability. There is always coffee/tea and a microwave accessible near the office 24/7. Although as we renovate microwaves will be placed in the rooms along with the mini fridges.