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Holiday Inn Express Ashland

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Holiday Inn Express Ashland
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117 Reviews from our TripAdvisor Community

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Showing 116: English reviews
Pinebush, NY
Reviewed 19 May 2015 via mobile

Wouldn't bother staying again. The staff was confused by my pre-payment and didn't know how to ring it up on the register. I listened to the entire conversation that the man in the room next door was having on his phone when I got to my room, until I drowned him out with my TV. Could hear the traffic. Found...

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Helpful?
Thank SandyRN53
asxoh, Front Office Manager at Holiday Inn Express Ashland, responded to this review

Thank you for taking the time to review our property. I am sorry that there was some noise while you were our guest and that there was some confusion about your prepayment at check in. I will make sure the desk is re-trained on the proper procedures for any future guests. I hope that we can try and impress you...

Orrville, Ohio
Reviewed 26 March 2015

We live in the area and got a room at the Holiday Inn Express just to get away for a night and let the kids go swimming. Everything was perfect. The hotel was clean and well-maintained. The staff was friendly and helpful. Our room was clean, comfortable and quiet. The breakfast was awesome and also well-maintained and staffed. I would...

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Helpful?
Thank jmh181
asxoh, Front Office Manager at Holiday Inn Express Ashland, responded to this review

Thank you so much for reviewing our property. We truly appreciate the recommendation. Staycations are the best and we are glad we were able to help make yours a great one! Please visit us again sometime. Jennifer Starcher- Front Office Manager

Lebanon, CT
Reviewed 30 October 2014

This hotel is conveniently just off the highway but far enough away to avoid the noise. There are a few restaurants within walking distance. The desk clerk was very friendly and accommodating. The room was comfortable and clean. The grounds were neat and clean and the hotel looks inviting from the road. Breakfast was typical of the chain.

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1Thank aablodgett
Fort Fairfield, Maine
Reviewed 18 October 2014

We stayed at this hotel for the first time on September 29th and had a most comfortable stay. The beds were the most comfortable that we have ever slept in. The breakfast was the best. Their sausage and gravy biscuits were the best. On our way back from Missouri we stopped there again to spend a night. I highly recommend...

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Helpful?
1Thank Linda D
asxoh, Front Office Manager at Holiday Inn Express Ashland, responded to this review

Thank you so much for the great review! I am so glad that you stopped in again on your way back. We hope to see you again in the future. We will keep the sausage gravy and biscuits warm. Jennifer Starcher Front Office Manager

Ohio
Reviewed 16 October 2014

We stayed for a conference for the weekend and were absolutely thrilled with the ladies working at the desk. They helped with key cards to the "party room" that kept zeroing out and with setting up and any questions we had about anything! They were so nice and always had a welcoming smile on their faces as the members of...

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Helpful?
1Thank Karyn C
asxoh, Front Office Manager at Holiday Inn Express Ashland, responded to this review

Wow! I am so happy to hear that you had a wonderful time while staying here. I will be sure to tell the ladies at the desk about the great job they did and how much they are appreciated. We thought the weekend was a great success and the group staying was just as wonderful! Thank you so much for...

Waterford, Connecticut
Reviewed 19 September 2014

The Holiday Inn Express is newer and exactly what you expect from this chain. What was better and beyond the norm was the excellent indoor pool. It had clean towels set upon the tables and the water temperature was warm and perfect. No worries about inching yourself into a chilly pool. It was a great time and we enjoyed our...

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Helpful?
Thank Susan H
asxoh, Front Office Manager at Holiday Inn Express Ashland, responded to this review

Thank you so much for taking the time to let us know what you enjoyed about your stay here at the Holiday Inn Express in Ashland. We always keep our pool at a comfortable temperature. It is the best during the cold winter months. We hope you will visit us again when you are in the area. Jennifer Starcher- Front...

Ballwin, Missouri
Reviewed 23 August 2014

Hotel choices in Ashland are pretty slim but this is a nice and clean hotel. The room was very quiet and comfortable. My bathroom appeared to be newly renovated. The breakfast selection was great. The staff was helpful and friendly.

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Helpful?
Thank Kimberly B
asxoh, Front Office Manager at Holiday Inn Express Ashland, responded to this review

Thank you for taking the time to review our property. I am glad to hear that your stay was a good one. I will let all departments know that they are all doing a great job! Jennifer tarcher- Front Office Manager

MAYFIELD HEIGHTS
Reviewed 9 July 2014

I have stayed at this hotel several times in the past and have never had a bad experience. The only reason I don't give it 5 stars is the interior and rooms are in fair condition with several small things needing attention. But the entire staff is very friendly and accommodating. The breakfast is fairly good with lots of choices.

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Helpful?
Thank JEFFREY K
asxoh, Front Office Manager at Holiday Inn Express Ashland, responded to this review

Thank you for taking the time to review our property. Very glad to hear that you enjoy your stay here. I would like to know more about the small issues you are talking about so I can bring them up in a meeting with the department managers. If you would like to email me or call, that would be great....

Wilmington, NC
Reviewed 17 June 2014

When visiting Ashland the hotel choices are pretty slim. Stayed here for lack of choices. The rooms are clean but smell musty especially the bathroom. The staff is friendly and helped me when with a problem with my reservation. Not sure how old this property is but it could use some updating.

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Helpful?
Thank Frank G
asxoh, Front Office Manager at Holiday Inn Express Ashland, responded to this review

Thank you for taking the time to review our property. I am glad that you found the room to be clean and the staff to be helpful. Sorry to hear that there was a musty smell. We have recently done some major updates. I will make sure we look into the smell you mentioned. We truly appreciate your review and...

Bluefield, Virginia
Reviewed 7 June 2014

Best choice for hotel in rural area. I was visiting for a writing conference and didn't want the campus accommodations. I went in a day earlier to get some work done and I found the room and hotel pleasant and quiet. Also clean and very comfortable. I will stay again when I return for the conference next year.

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Thank ragamuffingurl

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Ashland, OH is conveniently located 1/4 mile W. of I-71 on US Route 250 (exit 186). The Holiday Inn Express Hotel & Suites Ashland, OH has 4 floors & 89 guest rooms (23 suites, most featuring hot tubs) all equipped with free high speed internet access. Only minutes from Ashland University and the downtown area. Walking distance to McDonald's and Wendy's restaurants; four full-service restaurants within 1 mile. Indoor Pool/Exercise Facility/Game Room open 5:30am to 11:00pm. Express Start Breakfast Bar available 6:30am to 9:30am. On-site guest laundry facility. 3500 sq. feet of meeting & banquet space with planning assistance. Visit Ashland, OH and stay smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express Ashland

Address: 1392 Enterprise Parkway, Ashland, OH 44805
Region: United States > Ohio > Ashland
Price Range: €97 - €157 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Ashland 2.5*
Number of rooms: 89
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Also Known As:
Holiday Inn Express Ashland Hotel Ashland
Holiday Inn Ashland
Ashland Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Ashland staff and other travellers.
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PA
11 months ago

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Questions? Get answers from Holiday Inn Express Ashland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was 3rd floor it was nice”
 of 5 bubbles Weiserheiser, 23 Sep 2016 | Read review
“Ask for the suites on the 4th floor.”
 of 5 bubbles KayDewey, 19 Jul 2016 | Read review
“The one bed suite with the sofa/sitting area was roomy and enough for a our family of 4. The kitchen area is convenient and worth the extra.”
 of 5 bubbles jenniferaA9843AG, 25 Jun 2016 | Read review
“There is an elevator as well as stairs, it has 3 floors. Rooms are large and nice.”
 of 5 bubbles peg2756, 21 Dec 2015 | Read review
“Need early reservation”
 of 5 bubbles 763osop, 17 Jul 2015 | Read review
5 of 5