Fantastic customer service. The complimentary breakfast was first class and had items I had not seen at hotels in the past. The next time I'm in the area I would definitely stay here. I was in charge of a group preservation and the check-in process was smooth and organized
Front desk staff friendly and helpful at check-in and check-out. Great room, great bathroom, lovely new hotel, and colorful, modern decor - loved it! Ashland University colors - purples and gold. Sorry we were traveling and only there for one night. Typical yummy Hampton Inn breakfast buffet, too. Love that breakfast is served until 10 AM, since we are usually on vacation.
I stayed at this hotel for business, but it definitely left me with a personal touch. The hotel is well maintained. The breakfast was excellent and well stocked. The employees were friendly and very helpful. I would definitely stay here again.
Whether it was the front desk staff (Megan) or the housekeepers or the staff setting up the breakfast (whose names escape me), they were all fantastic, welcoming, and very friendly. Made us feel important.
We enjoyed every aspect of our stay at this Hampton inn. Especially the free breakfast. Also, the woman at the front desk was very helpful and knowledgable in regards to distributing our welcome bags to our wedding guests.