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Holiday Inn Hotel & Suites Arden - Asheville Airport

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Room & Suite (18)
Dining (3)
Overview
Hotel website
9 Brian Blvd, Arden, NC 28704-8407 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star accommodation
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Rooms
4 Nov5 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (8)
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7 results
Traveller rating
3
2
1
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LanguageEnglish
3
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1 - 5 of 7 reviews
Reviewed 1 week ago via mobile

We got the king suite, which is huge and beautiful. The suite had its own kitchenette, living room, and balcony. This place has been open a few months, but we’d swear we were the first to stay in this room! Everything is spotless, a nice...More

Thank MegCole
Reviewed 15 August 2018

Brand New, clean rooms and very comfortable. Nice little indoor pool. Staff has no experience and it is sometimes very slow. A few members of the staff are not friendly. Breakfast is veeeeery slow: 40minutes for a french toast. No buffet breakfast available. The food...More

1  Thank Fabio M
Response from Chris D, Front Office Manager at Holiday Inn Hotel & Suites Arden - Asheville AirportResponded 16 August 2018

We would like to thank you for your loyalty and also taking the time to leave your review! We apologize for any issues that you may have had during your stay. Please know that any and all feedback is extremely valuable to us and that...More

Reviewed 3 August 2018 via mobile

Clean hotel (newly built) however the check in staff was completely rude and unprofessional. They’re pro hotel and not pro client. Terrible service, we left and didn’t want to give them our business it was so bad.More

1  Thank Hanna D
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Arden - Asheville AirportResponded 16 August 2018

Hello Hanna D, Thank you for taking the time to write a review of our hotel. I am sorry to read your comments regarding our staff service which fell below your expectations. I have sent you a private message in an effort to follow up...More

Reviewed 21 July 2018

The room looked brand new. It was large and clean. The bed was comfortable. The blinds kept most of the light out. Clock dimmed. Bathroom was also very large. The downside side was breakfast. It was not included and the service was terrible. It was...More

Thank Debbie S
Response from Chris D, Front Office Manager at Holiday Inn Hotel & Suites Arden - Asheville AirportResponded 30 August 2018

Thank you for taking the time to review your stay! We are so happy to hear that you enjoyed the room but also very sorry that our breakfast wasn't up to par. Feedback, like this, allows us to be able to create a better guest...More

Reviewed 2 July 2018 via mobile

Driving through and found this very nice new hotel. Check in Staff was very pleasant (Chris?) room was nice and very comfortable. Breakfast is very nice. I strongly recommend giving this hotel a try if you’re in the area.More

Thank cranepropllc
Response from Chris D, Front Office Manager at Holiday Inn Hotel & Suites Arden - Asheville AirportResponded 30 August 2018

We are so happy that you found us AND for leaving us such a high review. I'm so happy to know that one of our staff members were able to assist you and that you also enjoyed our breakfast. Let us know when you are...More

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Hot Tub
Meeting Rooms
Microwave
Multilingual Staff
Refrigerator in room
Self-Serve Laundry
Room types
Non-Smoking Rooms
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
111
Price range
US$122 - US$258 (Based on Average Rates for a Standard Room)
Location
United States > North Carolina > North Carolina Mountains > Arden
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
111
Price range
US$122 - US$258 (Based on Average Rates for a Standard Room)
Location
United States > North Carolina > North Carolina Mountains > Arden
Photos
Room & Suite (18)
Dining (3)
Location
Full view
42Car recommended
Grade: 42 out of 100
33Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
Questions & Answers
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Room Tips
"Do not eat in the hotel. Not even breakfast"
fabiom277
15 Aug 2018
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