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Visited here twice loved the first time, Hated the second which is typical as did one week the first time and 2 weeks the second :( but the main thing I want to stress is how awful meal times in the restaurant is from long...More
This hotel was advertised as a 5 star. I'd barely give it 1. Hotel room curtains were hanging off and glass topped table had a crack in it which was also dangerous. Public toilets were unclean and a health hazard and the doors was of...More
Went to this " 5* " hotel the middle of September. I don`t believe the hotel has been visited by many of the holiday companies who advertise this as a 5* hotel complex. Plus points were the weather and the views, beautiful. Were told by...More
Stayed here for a week with my husband and children. Was the last week of the season so most things were put away. Not many people staying but we made the most of our time and enjoyed it. Only criticism was that they were constantly...More
1 Thank Wbazell
Response from Nihal C, Manager at Kervansaray ResortResponded 12 October 2017
A good choice you have made with our hotel to have relaxed and good holidays. Thank you for your kind review and the great praise to our hotel.
We are pleased to read that you enjoyed the beautiful and clean rooms.
This isnt a five star hotel although the grounds are quite pretty and the view from the pool is amazing. The rooms are clean but basic. Reception staff are hopeless, Im not sure why they work in the hospitality industry as they make no effort...More
Management response:Responded 2 October 2017
All reviews, doesn’t matter positive or negative, are highly important for us, as it helps us to improve our service and make it better.
We were sad to know that some points, which you mentioned above, didn’t let you fully enjoy your holiday....More