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Crowne Plaza Manila Galleria

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Traveller (697)
Room & Suite (487)
Dining (107)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Ortigas Center – Metro Manila’s central commercial business district located in the bustling zones of Pasig, Mandaluyong, Makati, and Quezon City, is home to Crowne Plaza Manila Galleria, the hotel that offers superior comfort, a functional base for corporate activities, and the best conferencing venue for any Meetings, Incentives, Conventions, and Exhibitions (MICE). Walk south to the Asian Development Bank or Philippine Stock Exchange in 15 minutes. Many company headquarters, such as San Miguel Corporation and Manila Electric Company (Meralco), are also nearby. Crowne Plaza Manila Galleria rooms provide a generous living space, designed to make sure that you are well-rested, energized, accomplished, and ready for a productive day. Access the exclusive Club Lounge which boasts exquisite cocktail dishes, a spacious boardroom for intimate meetings, and a comfortable breathing space featuring a magnificent panoramic view of the city.
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Property amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Sauna
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Business
Quiet
HOTEL CLASS
Hotel links
Visit hotel website
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Hotel deals

Location

Full view
Contact
Ortigas Avenue, Corner Asian Dev., Bank Avenue Ortigas Center, Quezon City, Luzon 1100 Philippines
Getting there
Ninoy Aquino Intl Airport10 km
Ortigas7 min
Shaw Boulevard17 min
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975Reviews
1,144Photos
13Q+A
100Room tips
Traveller rating
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  • 46
  • 25
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Popular mentions
I was here 5 years ago and decided to book here again because the event that I needed to attend to is near this hotel. What I liked about this hotel is that it is connected to a mall. I made two separate bookings not knowing, initially, that I would need to stay here more than
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Extremely disappointing experience at this Crowne Plaza, and very old and overpriced property. Room is clean and reflects the CP standards, except toiletries in the room are the one for Holiday Inn! The bathroom is super old, water has a strange color you don't feel comfortable
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Response from ManilaGalleria, Manager at Crowne Plaza Manila Galleria
Responded 6 days ago
Dear Sharley1912, Thank you for your candid review. We apologize that your recent stay did not meet expectations and was impeded by multiple issues. We appreciate your comments and I have shared these with our management team so that we can investigate and continue to improve our services. If you wish to provide more details in regards to your experience, please feel free to reach me at luisitoii.barcelon@ihg.com. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Luisito II B. Quality and Continuous Improvement Manager
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Check in was polite and efficient. Got to my room and the internet didn’t work. Hotel IT staff told me that they hadn’t followed their own policy regarding assigning a user name and password. Room was desperately in need of remodelling, including over a dozen cigarette burns in
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Response from ManilaGalleria, Manager at Crowne Plaza Manila Galleria
Responded 2 weeks ago
Dear Medic51vrf, Thank you for your candid review. We apologize that your recent stay did not meet expectations and was impeded by multiple issues and the service from our Club Lounge. We appreciate your comments and will share these with our team so that we can continue to improve our services. We have spoken to our team members regarding your concerns and your experience from our Club Lounge. We have taken actions with the team members to under go further training to uphold our standards in our property. I trust that our Executive Assistant Manager was able to communicate with you and assist amicably. Again, we do apologize and hope to still have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Luisito II B. Quality and Continuous Improvement Manager
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We’re on our 3rd night and it’s been great since we came. Anna at the front desk and Jubi at the lounge attended to us when we first came. They were both friendly and great. They gave me a memorable first impression. Rox and all the other lounge staffs were fantastic. And if
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Response from ManilaGalleria, Manager at Crowne Plaza Manila Galleria
Responded 3 weeks ago
Dear Awesome 5D4N, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that our team was able to provide a warm and memorable experience. It's something our staff takes great pride in, so we value your feedback. I will be sure to share your wonderful feedback and remarks with all of our team members; especially to Anna, Jubi, Rox and Paolo. I'll take this opportunity as well to inform you that we will be going through a phased renovation of our hotel, rooms and restaurants without any interruption to guest experience. We hope to have you back when we finish our phased renovation. We hope to have the opportunity to serve you again in the future. Sincerely, Luisito II B. Quality and Continuous Improvement Manager
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We have previously stayed at holiday inn galleria now we are staying here for Christmas. The rooms are a bit larger that at holiday inn. A little bit more modern or maybe just newer. The bathroom are bigger too and the fixture are not as worn out. Breakfast is a little bit
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Response from ManilaGalleria, Manager at Crowne Plaza Manila Galleria
Responded 13 Jan 2019
Dear hi_twister, Warm greetings from Crowne Plaza Manila Galleria. Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you enjoyed your stay with us during the holiday season. It's something our staff takes great pride in, so we value your feedback. I will be sure to share your feedback to our team and also your concerns. We hope you will visit us again. Sincerely, Luisito II B. Quality and Continuous Improvement Manager
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorCrowne Plaza Manila Galleria
The Premiere Room at the Crowne Plaza Manila Galleria
Professional photo exclusively commissioned by TripAdvisorCrowne Plaza Manila Galleria
The Premiere Room at the Crowne Plaza Manila Galleria
Professional photo exclusively commissioned by TripAdvisorCrowne Plaza Manila Galleria
The Grand Deluxe Twin Room at the Crowne Plaza Manila Galleria
Photo provided by managementCrowne Plaza Manila Galleria
Premire Room
Photo provided by managementCrowne Plaza Manila Galleria
Enjoy luxury at its finest at our Crowne Suite
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yes! they do..
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Yes, one free parking slot in basement for each room.
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Yes. The hotel staff will guide you.
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Hi! Do you have jacuzzi?
no jacuzzi outside in pool area. I've stayed many times, my rooms don't have jacuzzi just a bath.tub. don't know with the high. end rooms tho.
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Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria! We have wheelchair accessible deluxe rooms (approximately 38 square meters in size). We can definitely accommodate your request for a shower chair. Our bathrooms are wide enough to maneuver a wheelchair in and out. There is also a threshold going inside the bathrooms. We hope we were able to answer your questions. Should you have further inquiries and clarification, please do not hesitate to contact us at +63-2-633-7222. We will be more than happy to accommodate you. Thank you very much and all the best! Sincerely, Hotel Manager Crowne Plaza Manila Galleria
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123
"ask for a room on the high floor"
"More waiters please to cater our needs"
"The higher the room the better"
"Upper floors or not facing the mall's roof due to odors emanating from restaurant vents"
"Higher floor the better."
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PRICE RANGE
US$93 - US$152 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza manila galleria hotel quezon citycrowne plaza quezon citygalleria manila crowne plaza
LOCATION
PhilippinesLuzonMetro ManilaQuezon City
NUMBER OF ROOMS
263
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