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Diamond Hotel Philippines

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#6 of 110 Hotels in Manila
Certificate of Excellence
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Diamond Hotel Philippines
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878 Reviews from our TripAdvisor Community

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Showing 655: English reviews
Reviewed 2 days ago NEW

First off, I have to say that the check in staff are really good! Very friendly, talkative and attentive. Hotel lobby is very clean and all staff greet you with a smile! Nicely decorated with the Christmas theme this time of year. Hotel is located near the shoreline and makes for a good picture from a high level (provided you...

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Thank Mohammad Waqas K
Reviewed 4 days ago NEWvia mobile

Came here on a layover & it was my birthday. Stepped out in the morning, left a note for housekeeping to please ask for my laundry to be delivered. Came back to an immaculate room with a note from room attendant Rizza wishing me a happy birthday. While entering room, every staff on my floor greeted me a happy birthday...

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Thank Jan F
Manila, Philippines
Reviewed 1 week ago via mobile

We booked connecting rooms (1 with a king size bed and 1 with 2 double/queen size beds). Rooms and bathrooms are adequately sized but design and fixtures are dated. Toiletries and room facilities are basic. Buffet breakfast service gets really busy around 830am so be there early. Despite the busy service, servers (like Thomas) and even the supervisor are helpful...

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Thank Tin_Manila
NJ
Reviewed 1 week ago via mobile

The hotel's theme during the Christmas season is Candyland and it was carried throughout, from the hotel lobby to the dining room. Hotel amenities are luxurious and generous. There's one thing that was disappointing and it's for this reason that I'm giving it 4 stars instead of five, breakfast menu is limited compared to other hotels in Manila in the...

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Thank CorkyNj
Reviewed 2 weeks ago via mobile

My wife and I stayed for an overnight staycation and appreciated the room's cleanliness and view of the Manila Bay. But we were given the older room and we heard there are rooms that had ready been renovated. We hope the hotel can speed up the refurbishing of the other floors because the old rooms obviously need to catch up....

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Thank 753willman
Reviewed 2 weeks ago via mobile

The staff is very friendly and accommodating. The rooms are a nice size and well maintained. They have a turn down service and the cleaning crew are very good. The breakfast buffet is very nice, also the Japanese restaurant in the hotel is amazing. If you are going to stay in Manila this is the place to go.

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Thank Dustin P
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Thank you for sharing your views with TripAdvisor community. It is such a joy to know how we have delighted you on your recent visit which is our aim for every guest to experience. Your appreciation proves that we are successful in providing excellent service from the heart. Please note that your comments are shared with all...

Hong Kong, China
Reviewed 2 weeks ago

I made a trip to Manila last Xmas mainly to check out a dentist and booked at the Diamond as the most convenient and reasonably-prized hotel. On arrival at the reception a young lady asked me to consider upgrading my room to a better one on a higher floor for which I would pay a bit more. I asked to...

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Thank evergreen-oldboy
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Thank you very much for the positive comments regarding Diamond Hotel Philippines. Thank you for sharing your views with TripAdvisor community. It is such a joy to know how we have delighted you on your visit here in the Philippines which is our aim for every guest to experience. From our reasonably prized rooms, variety of attractive...

Boise, Idaho
Reviewed 2 weeks ago

Booked for two nights for the first week of Jan. Comfortable room but getting dated and aging. The price value could be improved. Booked over orbitz for ~ $250 for 2 nights after taxes and all and did not include breakfast. I recently stayed at Makati Diamond Residences and the price is less and it's a newer hotel.

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Thank Mic C
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Warm greetings from Diamond Hotel Philippines! Thank you for taking the time to tell us about your experience at Diamond Hotel Philippines. Since we aim at serving you to the best of our abilities, we are always interested in your suggestions. Please note that your comments are shared with all the Managers and the staff, and every...

Reviewed 2 weeks ago via mobile

Diamond Hotel has established its name ever since it was built in the early 90s. Truly a magnificent hotel, perfect location, set against the sunset of Manila Bay, adjacent to restaurant strips and shopping malls. About 20 to 45 mins away from airport depending on the traffic, this hotel is truly accessible and perfect either leisure or business trips. Manned...

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Thank Karen A
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines. Thank you for your constructive feedback. We truly appreciate your time and effort to share your thoughts about your experience at our hotel. One of the top features of the Hotel is the location, since it is situated at the heart of the business and leisure centers of the city of Manila....

Reviewed 2 weeks ago via mobile

First of, we booked online 3months ago for the holiday. It's very difficult to get in touch with the hotel, even if all departments were copied in the email. Second, the buffet we booked online was not clear as when we arrived at the hotel the buffet is a snack buffet on the sign board when we expected a normal...

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1Thank ieva M
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Thank you for your feedback. Our team always looks forward to every comment submitted by our guests. Your comments are catalysts to continuous improvement of the delivery of our products and services. We would like to express our heartfelt apology for any inconvenience you had during your last stay with us. Rest assured that we would immediately...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Set against the magnificent golden sunset of the Manila Bay is the five-star hotel Diamond Hotel Philippines. A luxury hotel in Manila with a sunset view, Diamond Hotel is only minutes away from the international and domestic airports, and from the Makati business district. Diamond Hotel is near SMX Convention Center, Cultural Center of the Philippines (CCP) and the Philippine International Convention Center (PICC). It is also near SM Mall of Asia, Robinsons Manila and other shopping destinations. Also within the vicinity are Manila's famous historical landmarks, cultural sites, and Malate's spectacular nightlife. Diamond Hotel has a variety of restaurants and bars specializing in different cuisines and diners are sure to have a remarkable dining experience. Function rooms are also available for memorable weddings and successful corporate events. Swimming pool and outdoor whirlpool, tennis court, Diamond Spa, LifeSpan Reflexology and Diamond Club gym facilities are perfect for recreational and fitness activities. Service from the efficient and courteous staff of Diamond Hotel Philippines. ... more   less 

Additional Information about Diamond Hotel Philippines

Address: Roxas Boulevard cor. Dr. J. Quintos St., Manila, Luzon 1000, Philippines
Region: Philippines > Luzon > Metro Manila > Manila
Price Range: €112 - €267 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Diamond Hotel Philippines 5*
Number of rooms: 500
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Agoda, Ctrip TA, TripOnline SA and Jetsetter so you can book your Diamond Hotel Philippines reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#4 Spa Hotel in Manila
#5 Luxury Hotel in Manila
#5 Business Hotel in Manila
#8 Romantic Hotel in Manila
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Questions & Answers

Here's what travellers have asked, with answers from Diamond Hotel Philippines staff and other travellers.
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Questions? Get answers from Diamond Hotel Philippines staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you can afford it choose renovated rooms from higher floors with view of Manila bay”
 of 5 bubbles evergreen-oldboy, 4 Jan 2017 | Read review
“if it can get you checked in early, take the smoking floor available rooms. No difference in quality”
 of 5 bubbles krist555, 28 Dec 2016 | Read review
“i stayed at the corner suite facing Landbank and it is large. for a better view, choose suites facing the Manila bay”
 of 5 bubbles lovelya673, 26 Dec 2016 | Read review
“It doesn't matter if the room is good or not, but with employees from Diamond Hotel, any accommodation will feel home.”
 of 5 bubbles cruzkayla12, 4 Dec 2016 | Read review
“Choose Renovated rooms”
 of 5 bubbles faisaltalfat, 2 Dec 2016 | Read review
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