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The Manila Hotel

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1,222 Reviews from our TripAdvisor Community

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Showing 1,020: English reviews
San Francisco, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 February 2016

Just stayed middle of January for 2 nights and I have no complaints from the restaurant, rooms and hotel services. My rooms where in the old building. Buffet breakfast was great and the staff went out of it's way to fulfill all your needs. I needed some bread heated up and the chef went ahead and made some fresh heated... More 

Helpful?
Thank Angel6586
Gerhard D, General Manager at The Manila Hotel, responded to this review

Greetings from The Manila Hotel, the country’s flagship hotel! It is our great honor to be of service to you and your needs. Thank you for your good review. We are delighted to know that you enjoyed everything in our hotel. We also appreciate guests like you who continue to support the Grande Dame through the years. We look forward... More 

Canova, South Dakota
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 8 February 2016

With a few improvements, this could be a world class hotel. I've read some of the negatives written here, but it has never been my experience to actually witness them. I stayed here several times in the 1980's as a member of the US military and was always awarded with a wonderful stay as I was on my most recent... More 

Helpful?
Thank Wayne E
Gerhard D, General Manager at The Manila Hotel, responded to this review

Greetings from The Manila Hotel, the country’s flagship hotel! Thank you for sharing us your feedback. It is our great honor to be of service to you and your needs. We have taken your comments into consideration. We look forward to see you again soon! More 

Soborg, Denmark
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 7 February 2016

Stayed here for one night in January 2016. Very good experience. Lobby is fabolous, service great, rooms cleans and the breakfast buffet some of the best I have ever experienced. I can only recommend this hotel if going to Manila.

Helpful?
Thank Michael V
Gerhard D, General Manager at The Manila Hotel, responded to this review

Greetings from The Manila Hotel, the country’s flagship hotel! We have received the feedback you provided as a result of your experience with our Hotel. We value your opinion on how to make you next experience with us more memorable. Comments and suggestions like yours allow us to improve our service. We also appreciate guests like you who continue to... More 

Colorado Springs
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 30 January 2016 via mobile

The only reason I wanted to stay in this hotel was because of its history--mainly being the residence of Gen. Douglas MacArthur prior to WWII and his suite has been maintained with all his trappings of when he lived there. We went up to the suite while staying in the hotel and they were cleaning his suite and we asked... More 

Helpful?
Thank bshort4
Gerhard D, General Manager at The Manila Hotel, responded to this review

Greetings from The Manila Hotel, the country’s flagship hotel! We at The Manila Hotel value your stay with us. We glad that you've been amazed with our hotel especially in our MacArthur Suite. We value your opinion and would like to make your next experience with us more memorable. Comments and suggestions like yours allow us to improve our service.... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 January 2016 via mobile

Staying in room 474, the window could not be closed, so after spending a day sightseeing, we retuned to a hot and humid room (housekeeping took the keycard for power and A/C, and we had to stumble in the dark to the phone to ask for it to be replaced.

Helpful?
Thank AGoodmanRN
Gerhard D, General Manager at The Manila Hotel, responded to this review

Greetings from The Manila Hotel, the country’s flagship hotel! Thank you for sharing with us your feedback during your stay with us. We have shared your concerns with our Housekeeping team who look forward to hosting you again in the future. May we have your email address so that we can trace your room number? We value your opinion and... More 

Columbus, Georgia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 January 2016

This hotel is by far the finest hotel my wife and I have stayed. The rooms are very clean, the service excellent in every area from the desk staff to the waiters in the cafe. This hotel has every amenity you would want. The health club area is clean and the staff helpful and extremely friendly. The cafe was stupendous.... More 

Helpful?
Thank RMadayag
Gerhard D, General Manager at The Manila Hotel, responded to this review

Greetings from The Manila Hotel, the country’s flagship hotel! We at The Manila Hotel value your stay with us. It is our great honor to be of service to you and your needs. Thank you for sharing with us your feedback during your stay with us. We are grateful that you enjoyed your sixteen days with us. We look forward... More 

barcelona
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 January 2016

Service in Restaurant very bad, coudnt get coffe during my breakfast , only got apologize , last day I didn't get breakfast in my room because there was a mistake, nobody apologize for it. I have been in this hotel two times some years ago and it was a very good hotel and service

Helpful?
Thank teresasans
Gerhard D, General Manager at The Manila Hotel, responded to this review

Dear Ms. Teresa, It is our great honor to be of service to you and your needs. Thank you for sharing with us your feedback during your stay with us. We have shared your concerns with the rest of our team who look forward to hosting you again in the future. We value your opinion and would like to make... More 

Luzon, Philippines
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 28 January 2016

Me and my family usually to stay in Manila Hotels to unwind and especially during New Years Eve however the last time we stayed here is a total disappointment. We've booked 3 rooms for 1 night stay for my family to spend New Year, we arrived around 12 noon and we tried to check in early luckily one room was... More 

Helpful?
Thank adiolata
Gerhard D, General Manager at The Manila Hotel, responded to this review

Greetings from The Manila Hotel, the country’s flagship hotel! Thank you for sharing with us your feedback during your stay with us. It is our great honor to be of service to you and your needs. We have shared your concerns with our Front Office team who look forward to hosting you again in the future. We value your opinion... More 

Level Contributor
95 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 27 January 2016

The Manila Hotel has fantastic views from all rooms which are of a great size and layout. Clean fresh rooms and very friendly staff. A warm hotel with a beautiful lobby area and the restaurant over looks the pool. Restaurant breakfast is plentiful and lots and lots of choice. A wonderful hotel, close to tourists sites and away from the... More 

Helpful?
Thank Daniel S
Gerhard D, General Manager at The Manila Hotel, responded to this review

Dear Sir Daniel, Greetings from The Manila Hotel, the country’s flagship hotel! It is our great honor to be of service to you and your needs. Thank you for sharing with us your feedback during your stay with us. We value your opinion and would like to make your next experience with us more memorable. We look forward to welcome... More 

Boston, MA
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 25 January 2016

Pros: --Great location if you want to be near Fort Santiago or Manila Cathedral --Lots of old world charm --Lovely lobby --Large room with a great view --Extensive breakfast buffet --Beautiful outdoor pool --Doorman and porters were helpful and responsive Cons: --Check-in process was slow --Not all foods were marked at their breakfast buffet. Who wants to eat mystery food?... More 

Helpful?
Thank MAMadly
Gerhard D, General Manager at The Manila Hotel, responded to this review

Greetings from The Manila Hotel, the country’s flagship hotel! We at The Manila Hotel value your stay with us. We appreciate for sharing us your feedback during your stay with us. We have shared your concerns with each team concerned who will look forward to hosting you again in the future. We value your opinion and would like to make... More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Cafe Ilang-Ilang
Cafe Ilang-Ilang
Cuisines: Italian, Chinese, Japanese, American, Philippine, European, Asian, Central European, Sushi
Mabuhay Palace
Mabuhay Palace
Cuisines: Chinese, Philippine, Asian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Manila Hotel embodies a rich tradition of elegant living, fine dining, and gracious service that goes back over 97 years. Here the city celebrated its most important events. Here the world’s personages held court and left their mark. At once, ageless and historic, Manila Hotel has always been everything a hotel should be: comfortable and gracious ... more   less 

Additional Information about The Manila Hotel

Address: One Rizal Park, Manila, Luzon 0913, Philippines
Region: Philippines > Luzon > Metro Manila > Manila > Walled City
Price Range: €101 - €319 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Manila Hotel 5*
Number of rooms: 510
Reservation Options:
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Hotel Style:
#3 Spa Hotel in Manila
#4 Luxury Hotel in Manila
#4 Romantic Hotel in Manila
#4 Business Hotel in Manila
#6 Family Hotel in Manila
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Questions & Answers

Here's what travellers have asked, with answers from The Manila Hotel staff and other travellers.
27 questions
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Questions? Get answers from The Manila Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Its still worth facing Manila Bay, though the smell of untreated sewage flowing into it can be noticed”
 of 5 bubbles 663marcosp, 3 Dec 2016 | Read review
“Overlooking the old ruins on a high floor to avoid the audible noise of cars honking.”
 of 5 bubbles 591daner, 25 Nov 2016 | Read review
“Get a room w Manila Bay view--splendid!”
 of 5 bubbles rnlrae, 12 Nov 2016 | Read review
“Choose rooms on the side facing Manila Bay to catch the amazing sunset views”
 of 5 bubbles Waray, 3 Nov 2016 | Read review
“All the rooms are great, different views but equally comfortable.”
 of 5 bubbles 172TimC, 31 Oct 2016 | Read review
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