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Waterfront Manila Pavilion Hotel & Casino

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481 Reviews from our TripAdvisor Community

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There are newer reviews for Waterfront Manila Pavilion Hotel & Casino
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Showing 348: English reviews
Fort McMurray, Canada
Reviewed 12 October 2016 via mobile

My coworker from Canada Joel Pineda told me that he used to work before in this hotel. So I tourist from Canada decided to stay here with my girlfriend. The room was just right for 2 people space-wise, very clean and organized. One thing I noticed though that the bathroom tiles were slippery and the management should do something about...

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Helpful?
Thank 850kierans
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time to give us feedback about your experience in our hotel. We are delighted to hear that you find our service and staff pleasant and accommodating. We are duly noting your suggestions of adding more rubber mats in our bathrooms and widening the Filipino food...

Richards Bay, South Africa
Reviewed 6 October 2016

Okay, I'm a bit sad writing this review because for the most part my experience was good, but a certain department ruined it for me. In general, the floors are lovely and my room was great...it was on the 19th floor and it had a great view of Luneta Park and the port, epecially at night with the beautiful lights...

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Helpful?
Thank markcG646GS
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time to give us feedback about your experience in our hotel, and for complimenting our guestrooms and food. It is important to us that our guests feel welcome and comfortable at our hotel. That requires a helpful, friendly and very obliging service at anytime. The...

Sydney, Australia
Reviewed 6 October 2016

From what I know this hotel has been around a long time. However, it has kept a lot of its antique heritage in the rooms. It needs upgrading. Though the lobby and the casino looks more modern, that doesn't reflect in the accomodation. The service was good and the location but in Manila there are a lot of new an...

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Helpful?
Thank andrelian2016
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time in writing your feedback and recognizing the comfort we provided you during your stay. Regarding our hotel facilities, it is our pleasure to inform you that we are in the final phases of renovating the entire property. However, the rooms we make available to...

Iloilo City, Iloilo City, Philippines
Reviewed 20 September 2016

It is accessible to several establishments and malls. I stayed on the 18th floor for a couple of days for a business trip and the accommodation was quite good. The rooms were clean, cozy, and has a good view of the city. However, one incident surprised me immediately after I checked in and went inside my room to prepare my...

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Helpful?
3Thank Kareen D
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for posting a review regarding your stay with us and for complimenting our location and the cleanliness of our rooms. It is important to us that our guests feel welcome and comfortable at our hotel. That requires a helpful, friendly and very obliging service at anytime. The behavior...

Granger, Indiana
Reviewed 18 September 2016 via mobile

I was placed on the 8th floor and the room appeared worn and had a mold smell. Went back down and the upgraded me to the 17th floor- much nicer with carpet and seemed newer. It's an average hotel- my expectations for this type of hotel in Manila is higher.

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Helpful?
2Thank William A
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time to give us feedback about your experience in our hotel. We apologize for the problem you had on the smell of your room. This issue has been solved and rest assured that best effort will be done to avoid any recurrence. We look forward...

Istanbul, Turkey
Reviewed 15 September 2016

We booked the Waterfront Pavillion & Casino for its proximity to Binondo where our friend of many years is living and who we would spend lots of our time in Manila with. On arrival the staff were very friendly and attentive. We checked in and were shown to our room on the 20th floor. The room was large & spacious...

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Helpful?
1Thank Colin G
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for posting a review regarding your stay with us. Our team always looks forward to the feedback of our guests as your comments assist us in improving our facilities and services. We are pleased to hear that you found our staff and service friendly, our guestroom and bed...

Iloilo City, Philippines
Reviewed 9 September 2016 via mobile

Strategic location since we are attending a conference at the PICC and watching a sporting event at the Rizal Memorial Stadium. Fastfood and convenience stores aplenty around the area. Breakfast buffet offers a very wide array of selection. Front desk very friendly and accomodating.

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Helpful?
Thank kjvillar17
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time to provide your wonderful feedback and recognize the value we created for you during your stay. We look forward to the pleasure of having you back with us again soon!

Metro Manila, Philippines
Reviewed 25 August 2016 via mobile

The hotel offers basic accommodation, beds were comfortable, basic toiletries offerred, with ref, coffee maker and safety vault. I was hoping for carpeted floors, but the floor is made of wood tiles making it less luxurious. Bathroom offers shower, no bath tub and bidet. The hotel is in a good location, with Robinson's Place Manila just a block away, casino...

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Helpful?
2Thank MarjFelix
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time to give us feedback about your experience in our hotel. We are delighted of your commending the comfort of our guestrooms & beds, location, and buffet breakfast. We apologize to hear that the layout and specifics of our new deluxe rooms such as the...

Reviewed 24 August 2016

While most of the staff were polite, friendly and helpful, the front desk reception was another story. They were difficult to work with and tended so say yes to questions they clearly did not understand (repeatedly) and then would contradict themselves. The hotel itself is comfortable but dated and needs quite a few repairs. Overall it's an average hotel which...

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Helpful?
1Thank Aaron S
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time to give us feedback about your experience in our hotel. We are delighted to hear that you found your stay with us comfortable. It is important to us that our guests feel welcome and comfortable at our hotel. That requires a helpful, friendly and...

Manila, Philippines
Reviewed 14 August 2016 via mobile

Front office desk officer Christian was very accommodating and pleasant. Check in time was less than 5 minutes and was a breeze . What surprised me was the room, it was very well lit, smelled fresh and clean. I have read bad reviews in the past and noted in my reservation that I want a room that has everything working...

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Helpful?
Thank meldymw
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time to provide your wonderful feedback and recognize the value we created for you during your stay. We deeply appreciate your complimenting our staff, the cleanliness of our guestroom, our location, and the service. We look forward to the pleasure of having you back with...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting

Additional Information about Waterfront Manila Pavilion Hotel & Casino

Address: United Nations Avenue, Manila, Luzon 1000, Philippines
Region: Philippines > Luzon > Metro Manila > Manila
Price Range: €63 - €107 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Waterfront Manila Pavilion Hotel & Casino 3.5*
Number of rooms: 489
Reservation Options:
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Also Known As:
Waterfront Manila Pavilion Hotel And Casino
Waterfront Manila Pavilion Hotel Manila
Hotel Style:
#2 Casino Hotel in Manila
#11 Spa Hotel in Manila
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Questions & Answers

Here's what travellers have asked, with answers from Waterfront Manila Pavilion Hotel & Casino staff and other travellers.
5 questions
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Bulacan Province, Philippines
4 months ago
Bacoor, Philippines
8 months ago

See all questions (5)

Questions? Get answers from Waterfront Manila Pavilion Hotel & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“above the 17th floor”
 of 5 bubbles CaptKing, 25 Oct 2016 | Read review
“Ask for the odd number rooms”
 of 5 bubbles markcG646GS, 6 Oct 2016 | Read review
“pay more for best views, i guess”
 of 5 bubbles H5314DHjens, 1 Jul 2016 | Read review
“for these prices, try to get a hotel room at a different 4 star hotel for the best quality room”
 of 5 bubbles darrens456, 30 Jun 2016 | Read review
“There are some good views over Manila from the upper floors.”
 of 5 bubbles MarkH1777, 12 Jun 2016 | Read review
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