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Impiana KLCC Hotel

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Impiana KLCC Hotel
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2,842 Reviews from our TripAdvisor Community

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Showing 2,082: English reviews
Maitland, Australia
Reviewed 5 November 2014

Wasn't sure what to expect before travelling, but was pleasantly surprised on arrival. Rooms were really nice. Friendly staff were always helpful. Included breakfast was great, also a great location on level 15 overlooking the city. Had Dinner in the hotel at the same location on one night which was also very good. Location is almost perfect with the Twin...

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Helpful?
Thank Todd183
impianahotel_trip, Hotel Manager at Impiana KLCC Hotel, responded to this review

Dear Todd183, Thank you for taking time out of your busy schedule to write a review on us. We welcome all your feedback and comments. Thank you for the generally positive gestures and kind words. We hope that you will find time to visit Kuala Lumpur and evaluate us again as we constantly try to further improve our service and...

London
Reviewed 4 November 2014 via mobile

Nice hotel in a very good location. The food, reception and club lounge are all good but are not quite at the standard of the big five star brands but then neither is the price. Would happily stay there again. Walking distance to KLCC which is a plus.

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Helpful?
Thank GHepburn
impianahotel_trip, Hotel Manager at Impiana KLCC Hotel, responded to this review

Thank you for your kind words and vote of confidence in our service. Glad to know that you enjoyed your stay with us. We are constantly improving our services hence all honest feedback is taken seriously. We do hope that you will find time to visit Kuala Lumpur again and perhaps stay with us in order for us to serve...

Mumbai (Bombay), India
Reviewed 4 November 2014

In our last four trips to Kuala Lumpur, we have stayed at The Impiana KLCC each time. The place is very conveniently located in the business district right opposite the Petronas Towers. Suria KLCC and The Pavillion - Bukit Bintang are within leisurely walking distance in the evenings. We found the service standards excellent starting from check in right up...

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Helpful?
1Thank vnlambu
impianahotel_trip, Hotel Manager at Impiana KLCC Hotel, responded to this review

Dear Vnlambu, Thank you for taking time out of your busy schedule to write a review on us. We welcome all your feedback and comments. Thank you for the generally positive gestures and kind words. We hope that you will find time to visit Kuala Lumpur and evaluate us again as we constantly try to further improve our service and...

Singapore, Singapore
Reviewed 4 November 2014

Great location to see all sights, walk through park to Petrona's towers. Room, view wonderful, staff all helpful friendly, managers Mike and Jimmy will be sure to make your stay the best. Don't forget to take advantage of pool, swimming while looking downtown was spectacular. Will always come back whenever in town.

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Helpful?
1Thank mommametz1
impianahotel_trip, Hotel Manager at Impiana KLCC Hotel, responded to this review

Dear Mommametz1, Thank you for staying with us during your recent trip to Malaysia. We are glad to know that you have enjoyed your stay with us. We have taken note of your comments in the review. Your compliments will be forwarded to Mr. Mike and Mr. Jimmy. All of us look forward to welcoming you back to the hotel...

Reviewed 4 November 2014

Last month l stay this hotel very nice place.hotel inside service very good food also good especially I say pool bar very good service.myself very happy to stay this hotel I will come back again this hotel so last time I thank for management to do everything perfectly

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Helpful?
Thank sarif j
impianahotel_trip, Hotel Manager at Impiana KLCC Hotel, responded to this review

Dear Sarif J, Thank you so much for your kind review. Also, thanks a lot for the mostly positive comments which make us proud. It is with much appreciation that we have taken note of your feedback on your experience. Having said so, we look forward welcoming you again. Sincerely, The Management of Impiana KLCC Hotel

San Fernando, Trinidad
Reviewed 3 November 2014 via mobile

My experience at the Impiana was beyond compare. A great hotel, centrally located, with superb service, and excellent and friendly staff. From the reception staff to the restaurant and room staff were all great. In particular, was amazing member of the lobby staff; Ms. Aida Ravani (keep up the great work!)

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Helpful?
Thank Opractice
impianahotel_trip, Hotel Manager at Impiana KLCC Hotel, responded to this review

Dear Opractice, Thank you so much for your kind review. We are pleased that our facilities and employees matched up to the service standards required by you. It is always a pleasure to know that our team members have been well trained. Your compliments will be forwarded to Ms. Aida Ravani. Having said so, we look forward welcoming you again....

Kuala Lumpur, Malaysia
Reviewed 2 November 2014

great location, everything was so accessible, the walking bridge, the twin towers, musical gardens. And just a few minutes to the monorail which made getting around the city a breeze. Hotel staff are friendly and very helpful. The rooms are cleaned daily, housekeeping were polite and efficient. They even took off their shoes before entering the room to clean. The...

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Helpful?
2Thank Midnight519
impianahotel_trip, Hotel Manager at Impiana KLCC Hotel, responded to this review

Dear Midnight519, Allow us to thank you for the positive review which means a lot to us and the betterment of our hotel. We are glad that overall you were satisfied with our hotel. Hope to have you with us again soon. Sincerely, The Management of Impiana KLCC Hotel

Singapore
Reviewed 2 November 2014

We had stayed in this hotel before but this visit is the best I have experienced to date. Notice there are changes in their service level which is beyond our expectation. Understand there is a new GM on board and thumbs up for improving the most important area in hospitality. That is Service. We booked a room on the club...

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Helpful?
2Thank LeeTina
impianahotel_trip, Hotel Manager at Impiana KLCC Hotel, responded to this review

Dear LeeTina, Allow us to thank you for the positive review which means a lot to us and the betterment of our hotel. We are glad that overall you were satisfied with our hotel It is always nice to hear that our team is providing true Malaysian Hospitality and we will certainly inform them of your kind feedback. We humbly...

Boston, Massachusetts
Reviewed 2 November 2014

The Impiana was selected based on location and value offered. The rooms are large with full width windows, a great desk, excellent lighting and comfortable bed. There is a large closet, plenty of hangers and plenty of drawer storage. The bathroom is well stocked and the towels are large and new. Daily housekeeping was timely and did a great job...

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2Thank 100nations
impianahotel_trip, Hotel Manager at Impiana KLCC Hotel, responded to this review

Dear 100nations, Thank you for taking time out of your busy schedule to write the review. We welcome all feedback and comments as they assist us to improve ourselves hence you can be rest assured, your review/comments are taken very seriously. I apologize for the less-than-satisfied experience you had with us particularly our public areas and breakfast which are not...

Dubai, United Arab Emirates
Reviewed 31 October 2014

Couldnt have asked for a better location. Easy access to anywhere in KL with walking bridge to Pavillion Shopping centre with restaurants, shops and supermarket. Room could have been furnished differently to facilitate easier cleaning (plenty of dust under tv unit) and shower curtain and towels smelled of smoke even though we had a non smoking room but otherwise no...

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Helpful?
1Thank Anna S
impianahotel_trip, Hotel Manager at Impiana KLCC Hotel, responded to this review

Dear Anna S, Your review is well received. It is with much appreciation that we have taken note of your feedback on your experience. We humbly apologize for the inconvenience caused, particularly there was a plenty of dust under TV unit and the shower curtain and towels smelled of smoke. Having said so, we hope you will be visiting us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Within the heart of Kuala Lumpur’s bustling city centre, the Impiana KLCC Hotel is the leading business class hotel in Kuala Lumpur. Located just opposite the Kuala Lumpur Convention Centre and Aquaria KLCC, we are also just less then 5 minutes from KLCC Suria Shopping Mall, Pavilion and StarHill Shopping area.Just around the corner, at Jalan P Ramlee you can find free standing restaurants, pub and clubs like the Modesto, Budaba, Beach Club, Aloha Bistro and the Maredo’s Steakhouse.All rooms are with timber flooring, free UNLIMITED multiple wireless internet access and wireless access for designated hotel public areas. A covered air-cond link bridge directly connects Impiana KLCC Hotel to the Kuala Lumpur Convention Centre and Bukit Bintang. ... more   less 

Additional Information about Impiana KLCC Hotel

Address: 13 Jalan Pinang, Kuala Lumpur 50450, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: €70 - €95 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Impiana KLCC Hotel 4.5*
Number of rooms: 519
Reservation Options:
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Also Known As:
Hotel Impiana Klcc
Hotel Style:
#20 Romantic Hotel in Kuala Lumpur
#22 Family Hotel in Kuala Lumpur
#22 Spa Hotel in Kuala Lumpur
#26 Business Hotel in Kuala Lumpur
#39 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Impiana KLCC Hotel staff and other travellers.
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Singapore, Singapore

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Questions? Get answers from Impiana KLCC Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take rooms with Petronas towers and KLCC view”
 of 5 bubbles shwetz106, 4 Mar 2017 | Read review
“Impeccable view on the klcc Petronas towers”
 of 5 bubbles 980abdelt, 19 Feb 2017 | Read review
“Avoid rooms close to elevator.”
 of 5 bubbles Mik1952, 10 Feb 2017 | Read review
“get a room in the tower”
 of 5 bubbles DCSKV, 3 Feb 2017 | Read review
“Avoid rooms with connecting doors and defo opt for the Club Deluxe package!”
 of 5 bubbles Clare-Boris, 26 Jan 2017 | Read review
5 of 5