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Impiana KLCC Hotel

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Impiana KLCC Hotel
Impiana KLCC Hotel
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2,803 Reviews from our TripAdvisor Community

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Showing 2,055: English reviews
Rotterdam, The Netherlands
Reviewed yesterday NEW

Quick check in, great variety of food during breakfast, great bathroom and very considerate staff. We had a great stay and would definitely go back. The swimming pool also had a great atmosphere and an awesome view too.

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Helpful?
Thank Abdel T
Reviewed 4 days ago NEW

I stayed at room 727 for 3 nights. The room was horrible in term of sound proof. I can the sound of people walking around coming from the ceiling of the room the whole day.I cannot sleep well because of that.

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Thank Jack R
Mont St-Hilaire
Reviewed 5 days ago NEW

I stayed there with my 6 years old daughter, we stayed on the floor reserve for women. The room was big and very clean. We had access to the lounge, we enjoyed our breakfast there every morning. The only downside is KL is not very suitable for a mom and her daughter, no husband with us.

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Thank Marie062
Halifax, United Kingdom
Reviewed 1 week ago via mobile

Great hotel with fabulous views. Absolutely great rooms and bathrooms, although a lot of mirrors! Very nice pool area with comfortable sun beds. Jacuzzi, steam room, sauna all very good. Ideal area central Kuala Lumpur. Very good value for money

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1Thank lynnette122
Miri, Malaysia
Reviewed 1 week ago

Absolutely friendly services but there is still room for improvement. Strategic location and for sure will be back again. hotel furnitures and fitting need to renew or upgrade because it look old already.

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1Thank marilynl0ng
Aarron_Nelson_IKLCC, General Manager at Impiana KLCC Hotel, responded to this review

Dear marilynlOng, Thank you for your positive feedback and for making us your preferred hotel in Kuala Lumpur during your stay. We are indeed very pleased to hear that you had taken advantage of most of our best features and we hope that you will find time to visit us again soon. Aarron Nelson

Maribor, Slovenia
Reviewed 1 week ago

I spent a week in Impiana and enjoyed the stay. Conveniently located hotel very close to KL Towers. Actually, you can approach them (as well as Acquarium and Saria shopping mall) via covered boardwalk directly from the hotel lobby, so you don't have to bother about possible rain. And you can enjoy airconditioned walk....Staff was very friendly and helpful, and...

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Helpful?
1Thank Mik1952
Aarron_Nelson_IKLCC, General Manager at Impiana KLCC Hotel, responded to this review

Dear Mik1952, Thank you for your positive feedback and for making us your preferred hotel in Kuala Lumpur during your stay. We are indeed very pleased to hear that you had taken advantage of most of our best features and we hope that you will find time to visit us again soon. Aarron Nelson

Reviewed 2 weeks ago

I found it to be nice, clean and safe place to stay with a convenient location. As the weather on that time of the season (Aug) was about 37deg C, i found it extremely helpful that the hotel was connected to a sunshielded ventilated pedestrian path which led directly to Petronas Towers KLCC. It was very convenient to have that...

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1Thank 693mimimko
Aarron_Nelson_IKLCC, General Manager at Impiana KLCC Hotel, responded to this review

Dear 693mimimko, Thank you for your positive feedback and for making us your preferred hotel in Kuala Lumpur during your stay. We are indeed very pleased to hear that you had taken advantage of most of our best features and we hope that you will find time to visit us again soon. Aarron Nelson

Reviewed 2 weeks ago via mobile

We stayed in this hotel during our trip in malaysia. Hotel is located in good spot. Very convenient to see KLCC from there. Service was ok and room is big and clean. We ordered food to room and it was great! Poolside was pleasant even though pool is not that big. Would stay here again. Great value for money.

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1Thank Erkops
Aarron_Nelson_IKLCC, General Manager at Impiana KLCC Hotel, responded to this review

Dear Erkops, Thank you for your positive feedback and for making us your preferred hotel in Kuala Lumpur during your stay. We are indeed very pleased to hear that you had taken advantage of most of our best features and we hope that you will find time to visit us again soon. Aarron Nelson

Novi Sad, Serbia
Reviewed 2 weeks ago

This was my second stay at this hotel. It was great! The room was spacious, tidy and very clean. Lobby is very nice and the staff, as well. I liked the swimming pool area with a view on Petronas Twin towers. The location is great- only 5 min walking from Petronas towers, Suria shooping mall or KLCC Park. Almost the...

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1Thank darko_trx83
Aarron_Nelson_IKLCC, General Manager at Impiana KLCC Hotel, responded to this review

Dear darko_trx83, Thank you for your positive feedback and for making us your preferred hotel in Kuala Lumpur during your stay. We are indeed very pleased to hear that you had taken advantage of most of our best features and we hope that you will find time to visit us again soon. Aarron Nelson

Toronto, Canada
Reviewed 2 weeks ago

Service is very inconsistent, sometimes they leave a bath mat sometimes not, sometimes turn down bed sometimes not, sometimes deliver laundry to room then the next day you have to call for it. But the most shocking thing was that when I left my key in my room a "trainee" at the desk gave me a new key without even...

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3Thank DCSKV
Aarron_Nelson_IKLCC, General Manager at Impiana KLCC Hotel, responded to this review

Dear DCSKV, Thank you for your review on Trip Advisor. I am writing this note to you to apologize for the way in which your arrival was handled by our team. I do agree with you that our Front Office team members should have been more attentive and proactive alternatives should have been offered. Our Housekeeping & Front Office team...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Within the heart of Kuala Lumpur’s bustling city centre, the Impiana KLCC Hotel is the leading business class hotel in Kuala Lumpur. Located just opposite the Kuala Lumpur Convention Centre and Aquaria KLCC, we are also just less then 5 minutes from KLCC Suria Shopping Mall, Pavilion and StarHill Shopping area.Just around the corner, at Jalan P Ramlee you can find free standing restaurants, pub and clubs like the Modesto, Budaba, Beach Club, Aloha Bistro and the Maredo’s Steakhouse.All rooms are with timber flooring, free UNLIMITED multiple wireless internet access and wireless access for designated hotel public areas. A covered air-cond link bridge directly connects Impiana KLCC Hotel to the Kuala Lumpur Convention Centre and Bukit Bintang. ... more   less 

Additional Information about Impiana KLCC Hotel

Address: 13 Jalan Pinang, Kuala Lumpur 50450, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: €70 - €95 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Impiana KLCC Hotel 4.5*
Number of rooms: 519
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Hotels.com, Orbitz, Asiatravel.com Holdings, Agoda and Fastbooking so you can book your Impiana KLCC Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Impiana Klcc
Hotel Style:
#19 Spa Hotel in Kuala Lumpur
#20 Romantic Hotel in Kuala Lumpur
#22 Family Hotel in Kuala Lumpur
#26 Business Hotel in Kuala Lumpur
#36 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Impiana KLCC Hotel staff and other travellers.
39 questions
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Singapore, Singapore

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Questions? Get answers from Impiana KLCC Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Impeccable view on the klcc Petronas towers”
 of 5 bubbles 980abdelt, 19 Feb 2017 | Read review
“Avoid rooms close to elevator.”
 of 5 bubbles Mik1952, 10 Feb 2017 | Read review
“get a room in the tower”
 of 5 bubbles DCSKV, 3 Feb 2017 | Read review
“Avoid rooms with connecting doors and defo opt for the Club Deluxe package!”
 of 5 bubbles Clare-Boris, 26 Jan 2017 | Read review
“Rooms facing the Hyatt hotel offer better views”
 of 5 bubbles DattaBis, 18 Jan 2017 | Read review
5 of 5