We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

PARKROYAL Kuala Lumpur

Agoda.comUS$78*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$142*
US$78*
Great Deal
US$79*
US$79*
Compare best prices from top travel sites
and 10 more sites!
Professional photos
PARKROYAL Kuala Lumpur
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,216 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for PARKROYAL Kuala Lumpur
See the most recent reviews
Showing 2,867: English reviews
Muscat, Oman
Reviewed 30 November 2014

I arrived at the park royal with an expectation of a 5 star hotel. Iv been to better hotels .. Carpets dirty, low wifi signal (needed to call reception twice) still not good .. Room telephone wasnt working l, they have a small gym when compared to our 4 star hotel in genting highlands .. I would rate it as...

 Report
Helpful?
1Thank Sak L
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Sak L, Thank you for taking the time to share your feedback on TripAdvisor. I regret to hear that we could not make it up to your expectations during your stay with us. We hope to welcome you back in the future for a better experience. Mark Losi

Sydney
Reviewed 30 November 2014

This was our second stay at Parkroyal in the last 6 months. We stayed in a Family Suite this time which was wonderful & worth every cent. The suite was roomy with a study area, lounges & coffee table. The bathroom had twin basins plus a bath & shower. Comfy beds & pillows, plenty of room for tea & coffee...

 Report
Helpful?
2Thank Nathnmel
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Nathnmel, Thank you for taking the time to write a review about your recent stay at PARKROYAL Kuala Lumpur. I am glad to hear that you overall had a great stay with us. I have also taken note of your feedback relating to the credit card authorisation, please accept my sincere apologies for the inconvenience caused. Rest assured I...

Mandurah, Australia
Reviewed 28 November 2014

My husband and I stayed for our fith trip to KL, its a great city with a great mixture of cultures. This time we stayed at the Park Royal, in a Club room. The rooms were lovely and clean and quite. The staff in the whole hotel were courtious and polite. Food was awsome,we enoyed the free snacks and cocktails...

 Report
Helpful?
2Thank coupletravllers
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear coupletravllers, We are extremely happy to read your positive review and I would like to thank you for choosing us as your preferred hotel for your holiday in Kuala Lumpur. My team and I are very encouraged and glad that you enjoyed your stay with us. We look forward to see you soon for another memorable hotel experience! Mark...

New Delhi, India
Reviewed 27 November 2014

The feel and look of the hotel were brilliant so when you enter you get the feeling of a five start premises, but the reality strikes when you are trying to check in, people have trouble speaking English, understanding what early checkin is ? But once that was over I was given a room, the room was very clean, bathrooms...

 Report
Helpful?
1Thank touring_ravi
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear touring_ravi, Thank you for your review and constructive feedback on PARKROYAL Kuala Lumpur. My team and I are very glad that you overall enjoyed your stay with us and rest assured your feedback has been shared with the relevant department heads involved for remedial improvement. We hope to welcome you once again in the near future Mark Losi

Norfolk UK
Reviewed 27 November 2014

On first arriving room had broken lamp and lights not working - should have been picked up by housekeeping. Duty Manager very good and arranged a different room. Hotel a little tired around edges however housekeeping on 19th floor were particularly impressive and good attention to detail - all the staff really keen to make our stay a good one....

 Report
Helpful?
1Thank easterntravellers
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear easterntravellers, Thank you for taking the time to share your review on TripAdvisor. It is a pleasure to hear that you enjoyed your recent stay with us and our team exceed your expectations. I have also noted your feedback with regards to the room condition, please accept my sincere apologies for the inconvenience caused. Rest assured that I have...

Hamilton, Canada
Reviewed 27 November 2014

This hotel has a great location. The drive from the airport is an hour depending on traffic. There is a lot of traffic in KL. The rooms are comfortable and clean. Internet is free but a bit slow. Safety deposit boxes, hair dryer and toiletries are all in the room. Breakfast buffet is excellent. The hotel is across from restaurant...

 Report
Helpful?
4Thank luciab23
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear luciab23, Thank you for taking the time to share your feedback on TripAdvisor. I am pleased to learn that you had a pleasant stay with us and were satisfied with our hotel facilities. PARKROYAL Kuala Lumpur are certainly in a prime location and have many shopping malls within walking distance. We look forward to see you soon for another...

Palmwoods, Australia
Reviewed 27 November 2014

3 Days early November, fantastic Breakfast, very diverse, fantastic and helpful staff, clean rooms(1322). Very good location. 13th floor had minimal street noise. Definitely stay again if stopping in KL.

 Report
Helpful?
2Thank clintmaher2014
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear clintmaher2014, Thank you so much for taking the time to write a review about your recent stay at PARKROYAL Kuala Lumpur. I am glad to hear that you had a fantastic stay with us. We very much look forward to welcoming you back on your next visit to Kuala Lumpur! Mark Losi

Adelaide, Australia
Reviewed 26 November 2014

We keep coming back to this great location, a hotel that offers old fashioned service, amazing staff (especially in the Orchid Club)It offers great food and luxury without being pretentious and does not cost the earth.

Review collected in partnership with Pan Pacific Hotels Group
 Report
Helpful?
1Thank patricia k
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear patricia k, Thank you for taking the time to share your review on Trip Advisor. My team and I were delighted to read that you enjoyed our great location and excellent service, particularly the compliments on our colleagues at the Orchid Club. I have personally shared your comments with the team and we look forward to see you soon...

Christchurch, New Zealand
Reviewed 21 November 2014

We stayed 4 nights, and would return. Plenty of choices for meals at reasonable prices. Friendly staff, clean rooms (although the bathroom tiling needs attention) loved the swimming pool. Great location.

 Report
Helpful?
1Thank Gloria S
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Gloria S, Thank you for your review on TripAdvisor. I am delighted to read that you enjoyed our great location and were satisfied with our service & hotel facilities. At the same time, I have also taken note of your feedback relating to our bathroom and I have already shared this with our Executive Housekeeper for his review and...

Brisbane
Reviewed 21 November 2014

This hotel is very tired and in need of a makeover. On my recent trip stayed in a club suite, this was the dearest room on my travels and by far the worst. I find it very hard to find any positives to say about this hotel. Staff are indifferent, rooms are old, not a pleasant experience.

 Report
Helpful?
3Thank Chris L
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear BrisbaneEssex , Thank you for taking the time to share your feedback on TripAdvisor. I regret to learn about your recent experience at our hotel and sincerely apologise for the inconvenience caused. It is disappointing to know that we did not meet your expectations with the service provided to you, please rest assured that I have shared your feedback...

1,953 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1576)
Viewed
Bathroom (138)
Viewed
Room/Suite (410)
Viewed
Dining (96)
Viewed
Pool/Beach Area (73)
Viewed
Hotel & Grounds (166)
Viewed
View from Room (91)
Viewed
Family/Play Areas (8)
Viewed
Business Centre/Function Rooms (4)
Viewed
0:55
Videos (1)
Viewed
Other (589)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (349)
Viewed
Amenities (32)
Viewed
Deluxe King Room (22)
Viewed
Family Suite (35)
Viewed
Orchid Club Premier Double Room (30)
Viewed
Orchid Club Premier King Room (28)
Viewed
Outdoor pool (17)
Viewed
Dining (41)
Viewed
Royal Suite (79)
Viewed
Superior Room (19)
Viewed
The Hotel (46)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (28)
Viewed
Hotel & Grounds (3)
Viewed
Pool/Beach Area (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Room/Suite (15)
Viewed
Dining (2)
Viewed
Other (6)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Kuala Lumpur hotels
0.7 km away
PARKROYAL Serviced Suites Kuala Lumpur
0.6 km away
Hotel Istana
Hotel Istana
#21 of 342 in Kuala Lumpur
3,686 reviews
0.5 km away
The Kuala Lumpur Journal
The Kuala Lumpur Journal
#23 of 342 in Kuala Lumpur
626 reviews
Show Prices
Show Prices
Show Prices
0.7 km away
Invito Hotel Suites
Invito Hotel Suites
#24 of 342 in Kuala Lumpur
1,002 reviews
0.3 km away
Melia Kuala Lumpur
Melia Kuala Lumpur
#44 of 342 in Kuala Lumpur
2,167 reviews
2.1 km away
Sheraton Imperial Kuala Lumpur Hotel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 5-star hotel managed by Pan Pacific Hotels Group, is centrally located in the heart of Kuala Lumpur's prime business, shopping and entertainment districts. It is only 45 minutes from Kuala Lumpur International Airport and mere minutes from the Kuala Lumpur City Centre (KLCC). ... more   less 

Additional Information about PARKROYAL Kuala Lumpur

Address: Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: €64 - €107 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — PARKROYAL Kuala Lumpur 4.5*
Number of rooms: 426
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Travelocity, Hotwire, Agoda, Hotels.com, Pan Pacific Hotels Group, Cancelon, Cheap Tickets, TripOnline SA, HRS and HotelQuickly so you can book your PARKROYAL Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Parkroyal Kuala Lumpur Hotel Kuala Lumpur
Parkroyal Hotel Kuala Lumpur
Kuala Lumpur Parkroyal Hotel
Hotel Style:
#19 Spa Hotel in Kuala Lumpur
#24 Family Hotel in Kuala Lumpur
#25 Business Hotel in Kuala Lumpur
#26 Romantic Hotel in Kuala Lumpur
#35 Luxury Hotel in Kuala Lumpur
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from PARKROYAL Kuala Lumpur staff and other travellers.
44 questions
Ask a question

See all questions (44)

Questions? Get answers from PARKROYAL Kuala Lumpur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wished there were body lotions and cotton buds provided in the rooms. ”
daphseow, 22 May 2017 | Read review
“Very comfort room”
Ujezzz, 20 May 2017 | Read review
“Always request a room with separate bathroom and toilet, they seem to be more user friendly”
65JohnP, 17 May 2017 | Read review
“Everything was OK. ”
555lisav, 14 May 2017 | Read review
“Make sure to check your toilet after flushing. It has a very bad smell which stays throughout the day. Not sure if this is applicable to other rooms, maybe I just got a bad one.”
K7000UCgelala, 14 May 2017 | Read review
5 of 5
Agoda.com
US$78* /night
View Deal
Orbitz.comUS$79
TravelocityUS$79
AMOMAUS$142
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates