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PARKROYAL Kuala Lumpur

HotelQuicklyUS$83*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$86*
US$83*
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US$86*
US$85*
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PARKROYAL Kuala Lumpur
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3,158 Reviews from our TripAdvisor Community

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Showing 2,816: English reviews
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Bengaluru, India
Reviewed 2 days ago NEWvia mobile

Stayed here 3 nights March 2017. Excellent location: closer to Pavilion and other mall, 2 minutes walk to AirAsia monorail station. The hotel has great pool, gym and great view from the room. Wasn't impressed by the design of the room, flush was extremely noisy and TV was decades old. Staff were courteous. In room services was decent. Fantastic breakfast...

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Helpful?
Thank Kiran1509
Reviewed 2 days ago NEWvia mobile

You Seriously need a gym supervisor ithat can speak English. Very rude and he needs people skills. I hope someone from the resort reads this and trains him properly. Very dissapointed. I would of left a good review otherwise.

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Thank Geronimo J
Waltham Abbey, United Kingdom
Reviewed 3 days ago NEWvia mobile

We stayed at Park Royal for two nights. The hotel is lovely and well situated. Monorail just a few minutes walk away. We were on a bed and breakfast package and the breakfast was excellent, catering for eastern and western tastes, lots of variety hot and cold. The egg station will cook omelette, fried, poached and scrambled. All in all...

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Helpful?
Thank elliebellie1
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Elliebellie1, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Mark Losi General Manager

London, United Kingdom
Reviewed 3 days ago NEW

We stayed at ParkRoyal in Kuala Lumpur on 3 separate occasions in April 2017. Hotel is amazing, in an excellent location and the staff are friendly and helpful. Pool is wonderful after a Hot day of sightseeing! Would recommend this hotel for couples and families. I will definitely stay here again on my next Malaysian trip.

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank llorak2017
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear llorak2017, Thank you for the wonderful review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Mark Losi General Manager

London, United Kingdom
Reviewed 3 days ago NEW

We spent the first two days of our honeymoon in KL - this hotel was a great start when arriving after a long journey. Friendly staff, very easy check in and check out, brilliant air con (essential when you're not used to the heat and humidity of KL city yet!!) clean and large room in an excellent location - within...

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Helpful?
Thank Cazaroo1
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Cazaroo1, Thank you for sharing the nice review and great headline! We are glad to know that you had a wonderful stay and enjoyed our great people, great service and great location. I am conveying your compliments to our team. See you soon for another enjoyable hotel experience! Yours sincerely, Mark Losi General Manager

Reviewed 5 days ago NEWvia mobile

Once again my family of 4 retuned to the Parkroyal for our annual holiday. And once again it didn't disappoint. Given clubrooms 408 and 406, we had a perfect stay in very familiar surroundings. The standard remained including the facilities, food and service. Everyone talks about the central location so I won't expand on this. Breakfast was full of delicious...

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Helpful?
Thank Carey M
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Carey M, Thank you for sharing the nice review and great headline! We are glad to know that you had a wonderful stay and enjoyed our great people, great service and great location. I am conveying your compliments to our team. See you soon for another enjoyable hotel experience! Yours sincerely, Mark Losi General Manager

Kuala Lumpur, Malaysia
Reviewed 5 days ago NEWvia mobile

Was there for a night only. Before check in, was informed that it was a very old hotel but upon check in, you don't see sign of aging at all. It looked efficient, clean and comfortable. Room was spacious. Toiletries only short of lotion, wish they would provide that. Otherwise, bathroom is spotless and the water pressure and hot water...

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Helpful?
Thank tmithomas
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Tmithomas, Thank you for giving us the feedback. I am delighted to learn that you enjoyed our great location and generally had a wonderful stay as well as be taken well by the team. We have taken note on highlighted issue. I hope to welcome you back in the future for a better experience. Yours sincerely, Mark Losi General...

Melbourne, Australia
Reviewed 1 week ago NEW

Good location. This hotel beside shopping mall Lot 10 . We spend two days for shopping . All shopping mall in steps . Car park should do renovation, is quite old . But the parking is free . We will choice stay here again .

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank peisanwong
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Peisanwong, Thank you for sharing your experiences with us and for the comments for our improvement. We are glad to note that you had an enjoyable stay and we look forward to welcoming you back in the near future. Yours sincerely, Mark Losi General Manager

Versailles, France
Reviewed 1 week ago NEWvia mobile

We stayed at parkroyal on 04/05 (1 night) and then from 04/13->04/15 (2 nights) During our first Check-in, full details of our credit card were requested (including the cryptogram 3 digits). I was informed of that because the reception staff requested me to retrieve the stick I applied to cover the cryptogram 3 digits. I was very surprised of the...

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1Thank cherif340
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Kad, Thank you for sharing your experiences. With regards of your credit cards were miss-used after staying with us, this matter had been shared with our senior management and the hotel takes this issue seriously. We are very sorry for the unpleasant incident you encountered and understand your sentiment of disappointment. I assure you the hotel takes every possible...

Perth, Australia
Reviewed 1 week ago

Have stayed at the Park Royal on a few occaisions but this was our 2nd stay in a Clubroom and we were not disappointed. Same fantastic friendly service as last time. Having 3 pieces of laundry done per room per day was also a great help and beautifully done and delivered within a couple of hours. Club room provided drinks...

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Helpful?
Thank helen796
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Helen796, Thank you for letting us know about your recent experiences. We are glad to know that you had a wonderful stay at our Orchid Club room by enjoying on our great people, great service and great location. I am definitely conveying your compliments to our team. See you soon for another enjoyable hotel experience! Yours sincerely, Mark Losi...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 5-star hotel managed by Pan Pacific Hotels Group, is centrally located in the heart of Kuala Lumpur's prime business, shopping and entertainment districts. It is only 45 minutes from Kuala Lumpur International Airport and mere minutes from the Kuala Lumpur City Centre (KLCC). ... more   less 

Additional Information about PARKROYAL Kuala Lumpur

Address: Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: €63 - €109 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — PARKROYAL Kuala Lumpur 4.5*
Number of rooms: 426
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Travelocity, Hotwire, Hotels.com, Pan Pacific Hotels Group, Cancelon, TripOnline SA and HotelQuickly so you can book your PARKROYAL Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Parkroyal Kuala Lumpur Hotel Kuala Lumpur
Parkroyal Hotel Kuala Lumpur
Kuala Lumpur Parkroyal Hotel
Hotel Style:
#19 Spa Hotel in Kuala Lumpur
#24 Family Hotel in Kuala Lumpur
#25 Business Hotel in Kuala Lumpur
#26 Romantic Hotel in Kuala Lumpur
#35 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from PARKROYAL Kuala Lumpur staff and other travellers.
44 questions
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Questions? Get answers from PARKROYAL Kuala Lumpur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Clubrooms. Beautiful rooms with lovely bathrooms.”
helen796, 20 Apr 2017 | Read review
“That room that faces the Berjaya Times Square is not noisy despite the monorail train running below.”
JustinaLee, 16 Apr 2017 | Read review
“Every room is good”
IrfanM84, 16 Apr 2017 | Read review
“Condensation on window shall be avoided. ”
326debasishg, 14 Apr 2017 | Read review
“high rooms away from traffic”
fizzer67, 14 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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