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Ascott Kuala Lumpur

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Ascott Kuala Lumpur
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907 Reviews from our TripAdvisor Community

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Showing 817: English reviews
Dubai
Reviewed 3 days ago NEWvia mobile

We stayed at the Ascott for 8 days and booked a two bedroom deluxe apartment. On booking in we were upgraded to a premier apartment and it was perfect. The apartments have a large living room/dining room/kitchen on open plan which is extremely spacious and comfortable. The master bedroom had a super king-size bed with one of the most comfortable...

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Helpful?
Thank Fernrajl
Reviewed 4 days ago NEWvia mobile

This is my first visit to Kuala Lumpur. I am really happy with the stay. It is beyond my expectation. Reception staffs are very friendly and helpful. Very quick in action. Breakfast is having limited choice, but not that issue. Overall I am happy

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Thank Joseph J
Kuala Lumpur, Malaysia
Reviewed 5 days ago NEW

Stayed there for two nights. Room was impressive, lovely view. Located in the hub of KL City. Walking distance to KLCC. However breakfast was a total disappointment. No variety of food. I'd rather have breakfast out of hotel.

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Thank Ina8542
Dubai, United Arab Emirates
Reviewed 5 days ago NEW

Not satisfactory when it comes to the value of money. Started here for 5 nights. Was rather excited to stay here but it was disappointing, could have stayed in many other places for the same price which would have given me a much better stay

Review collected in partnership with this hotel
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Thank Nisha S
Singapore, Singapore
Reviewed 6 days ago NEW

The hotel location very strategic as it's close to the KLCC station and shopping center. Clean room and easy check in and out process :) Near to office buildings also, so it's great to stay for business trip. Too bad I only stay for 2 nights, haven't check out the other facilities

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Helpful?
Thank kirika88
Irene N, Manager at Ascott Kuala Lumpur, responded to this review

Dear kirika88, Thank you for your kind review. We are truly grateful to hear that you had very much enjoyed your stay at Ascott Kuala Lumpur. We are also happy to know that you had a great time shopping at Suria KLCC. Receiving positive feedback such as yours motivates us to further improve our commitment to deliver our best every...

Puchong, Malaysia
Reviewed 1 week ago

A walking distance to KLCC. Very Convenient. We get the free upgrade to one bedroom and my son enjoy the room so much. This hotel is child friendly and we having good time at the jacuzzi and swimming pool

Review collected in partnership with this hotel
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Helpful?
Thank michellfish
Irene N, Manager at Ascott Kuala Lumpur, responded to this review

Dear michellfish, Thank you for choosing to stay at Ascott Kuala Lumpur and for taking the time to write a review about your recent experience. We are so delighted to learn that you enjoyed your stay and also the facilities provided by Ascott Kuala Lumpur. Once again, thank you for sharing your feedback and we look forward to welcome you...

Ahmedabad
Reviewed 1 week ago

Best ever place to stay value for money. location is also the best, warm welcome at hotel, superb rooms, room service is also good, good staff, spa, gym is also well equipped, housekeeping is nice. Staff understand the simple English which is the best part as otherwise they speak only local language.

Review collected in partnership with this hotel
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Helpful?
Thank rajeshpiyushbhait
Irene N, Manager at Ascott Kuala Lumpur, responded to this review

Dear rajeshpiyushbhait, Greetings from Ascott Kuala Lumpur! Thank you for sharing a splendid review on your recent stay at Ascott Kuala Lumpur. Our team is truly heartened to know that you had a flawless stay with us. Separately, may I also invite you to register as an Ascott online member. As a member of Ascott Online Advantage, you enjoy exclusive...

Reviewed 2 weeks ago

Very good Hotel, walking distance to KLCC and the Twin Towers, Spacious rooms, pleasing all the needs. Breakfast was included and good. The friendly staff is caring and helpful. The pool is so nice located and provides a nice view over the area. Convention Center with a few shops and restaurants right down the street.

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Helpful?
Thank HE1974AD
AscottMY, Resident Relations - Assistant Manager at Ascott Kuala Lumpur, responded to this review

Dear HE1974AD, The team at Ascott Kuala Lumpur sincerely thanks you for your lovely review. We are truly grateful for your succinct and lovely description of our apartment, services and location. Feedback such as yours motivates us further to continue improving on our services and facilities. It has been a pleasure being of service to you. We hope to welcome...

Al Jubail, Saudi Arabia
Reviewed 2 weeks ago

It is outstanding properties from all aspects being team, rooms, services and really I recommend reciption team who did excellent work to accommodate all guests without delay or bothering them. Finally the location is adding more value to the ascot where it is in the center for all areas

Review collected in partnership with this hotel
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Helpful?
Thank mubaraks_2002
AscottMY, Resident Relations - Assistant Manager at Ascott Kuala Lumpur, responded to this review

Dear mubaraks_2002, Greetings! The team at Ascott Kuala Lumpur is simply delighted that you had an excellent stay with us and we are very grateful for the perfect score that you have bestowed upon us. Thank you for your kind compliments for our residence and staff service as it gives us much pleasure to know that we have exceeded your...

Reviewed 2 weeks ago

The room was clean and nice. The hotel location is really convenient as it is situated just behind KLCC and it is easy to cross over. The hotel staff is friendly and helpful thus making the experience in Ascott memorable.

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Helpful?
Thank Nurhuda D
AscottMY, Resident Relations - Assistant Manager at Ascott Kuala Lumpur, responded to this review

Dear Nurhuda D, Thank you for taking time to share your stay experience on Tripadvisor. We sincerely thank you for your kind mention on our team’s professional work ethics and are truly grateful that you have found our central location in the heart of Kuala Lumpur city centre convenient for your family getaway. It has been a great pleasure being...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Right in the heart of town and a stroll away from the world famous Petronas Twin Towers, Ascott Kuala Lumpur enjoys a prestigious address. The Suria KLCC Shopping Mall, ritzy restaurants and chic cafes are right at your doorstep. Let us lavish you with impeccable service and a suite of the finest facilities. ... more   less 

Additional Information about Ascott Kuala Lumpur

Address: No 9 Jalan Pinang, Kuala Lumpur 50450, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: €87 - €132 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ascott Kuala Lumpur 4.5*
Number of rooms: 221
Reservation Options:
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Also Known As:
Ascott Kuala Lumpur Hotel Kuala Lumpur
Ascott Hotel Kuala Lumpur
Kuala Lumpur Ascott Hotel
Hotel Style:
#8 Family Hotel in Kuala Lumpur
#10 Spa Hotel in Kuala Lumpur
#17 Business Hotel in Kuala Lumpur
#18 Luxury Hotel in Kuala Lumpur
#21 Romantic Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Ascott Kuala Lumpur staff and other travellers.
17 questions
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4 months ago

See all questions (17)

Questions? Get answers from Ascott Kuala Lumpur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher level room have better view :)”
 of 5 bubbles kirika88, 15 Feb 2017 | Read review
“higher floors are always better”
 of 5 bubbles 361MichaelF, 22 Jan 2017 | Read review
“I think someone should check on rooms in afternoon to see if anything is needed.other hotel offered this and even gave cookies.i thought that was a really nice touch.”
 of 5 bubbles zak222016, 17 Jan 2017 | Read review
“To have access to the balcony for better scenery view.”
 of 5 bubbles fatenn2013, 17 Jan 2017 | Read review
“Rooms were very nice and clean. It had nice furniture and crockery.”
 of 5 bubbles shahidn2017, 5 Jan 2017 | Read review
5 of 5