We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Grand Hyatt Kuala Lumpur

Travellers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Grand Hyatt Kuala Lumpur
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

2,364 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,943: English reviews
Start your review of Grand Hyatt Kuala Lumpur
 Click to rate
London
Reviewed yesterday NEWvia mobile

I should start with the positives...location is unbelievable for access to major city attractions - Petronas, KLCC Park and shopping with an air conditioned walkway taking you right there!! On check in you cannot but be impressed by the unobstructed view of the towers BUT it must be said that the check in on the 38th floor although beautiful is...

 Report
Helpful?
Thank Nat363
HOTEL’S FAVOURITE REVIEW
Reviewed 14 February 2017

We recently spent a week at this property , and it was one of the most satisfying hotel stays we've ever had. As Hyatt Platinum Passport members we've enjoyed nothing but excellent service from Hyatt worldwide, but this particular Grand Hyatt is on par or even maybe a little better than our current favorite Hyatt property in Dubai. It's a...

 Report
Helpful?
2Thank UmmAbdullahAH
About Hotel's Favourite Review
GHKualaLumpur, Executive Assistant Manager – Rooms and Sales & Marketing at Grand Hyatt Kuala Lumpur, responded to this review

Dear UmmAbdullahAH, Thank you for your patronage and this kind post! Happy to hear you liked our location plus restaurants and service were rated very good resulting in an enjoyable stay experience. It is also lovely to read such praise and special mention for Chelsie who always made a great impact with her care, smile and thoughtfulness prioritizing guests’ comfort...

San Francisco, California
Reviewed yesterday NEW

The most important thing while your on the business trip is the place where you stay! Grand Hyatt Kuala Lumpur is one of the best hotels town. Beacsud after your busy schedules you can relax with their excellent facilities, the view, food and services. Very close to shopping especially to twin Towers of Petronas. All in all this place is...

 Report
Helpful?
Thank Orlando Frile B
Reviewed 2 days ago NEWvia mobile

one of most modern hyatt hotel i have visited , very nice intersting sky lobby at 39 th floor with nice 360 dg view ! and when you need to reach your room from ground floor you should first use lift to sky lobby then change the lift to floor which your room located down and vice versa but the...

 Report
Helpful?
1Thank Captain M
Reviewed 3 days ago NEWvia mobile

Excellent hotel, super friendly staff, good facilities, modern rooms and very nice breakfast buffet. Sportsbar, restaurant and pool good spots to relax and hang out. Hotel situated close to Petronas, shopping malls and restaurants. Will surely visit again.

 Report
Helpful?
Thank Ronald S
Reviewed 4 days ago NEW

It is a good hotel, good location. The area is near to the main attractions, but not directly in front of the twin towers of Petronas. As hotel it is ok, having good service, normal prices and qualified employees. I think, they need to increase the variety of food in the menu.

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank Roberto D
Reviewed 5 days ago NEWvia mobile

The Grand Hyatt is luxurious and comfortable with all of the bells and whistles. The staff are incredibly friendly and want to make your stay exceptional. The pool is an oasis to cool down in the hot, muggy afternoons. My whole family was able to relax during our stay in this hotel. All this being said, I wasn't a huge...

 Report
Helpful?
Thank Shahida S
perak, Malaysia
Reviewed 5 days ago NEW

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank 988farhans
Hong Kong, China
Reviewed 1 week ago NEWvia mobile

We had a room with a view of the towers, which was huge and very comfortable. Parts of the hotel are a little dated and tired but the GH had the best buffet breakfast I've ever had with a selection of everything from the egg station, to Indian, Chinese, Japanese, continental, cereals, bakery, bagels and amazing juices! Not related but...

 Report
Helpful?
Thank MBon60
GHKualaLumpur, General Manager at Grand Hyatt Kuala Lumpur, responded to this review

Dear MBon60, Thank you for your support and kind compliments. Your wonderful praise for the buffet breakfast is very much appreciated especially by the culinary team. Thank you for your support of our Hotel and look forward to welcoming your return soon. Very best regards, Robert Dallimore, General Manager.

Halifax, United Kingdom
Reviewed 1 week ago

A brilliant hotel with fantastic staff. A real must to stay In if you are visiting KL for business or pleasure. Check out JP Terrace for lunch or dinner. Stay on the club floor for an even better experience.

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank Michael R
GHKualaLumpur, General Manager at Grand Hyatt Kuala Lumpur, responded to this review

Warm greetings to you Michael R, We are so appreciative of your great support, thank you! Our family members are grateful you took notice of their contributions, for sure they are very much motivated by your kind words. It would be wonderful to welcome your return soon. Best regards, Robert Dallimore, General Manager.

2,324 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1892)
Viewed
Hotel & Grounds (205)
Viewed
Room/Suite (412)
Viewed
Dining (197)
Viewed
Pool/Beach Area (108)
Viewed
View from Room (137)
Viewed
Bathroom (126)
Viewed
Family/Play Areas (1)
Viewed
Other (706)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (402)
Viewed
Amenities (83)
Viewed
Garden View King Room (36)
Viewed
Grand Executive Suite (71)
Viewed
Grand Twin Towers View Suite (50)
Viewed
Pool (27)
Viewed
Dining (56)
Viewed
The Hotel (37)
Viewed
Twin Towers View Deluxe King Room (42)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (30)
Viewed
Hotel & Grounds (1)
Viewed
Other (29)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Kuala Lumpur hotels
0.9 km away
Mandarin Oriental, Kuala Lumpur
1.2 km away
Shangri-La Hotel Kuala Lumpur
Shangri-La Hotel Kuala Lumpur
#4 of 341 in Kuala Lumpur
6,718 reviews
0.7 km away
Traders Hotel, Kuala Lumpur
Traders Hotel, Kuala Lumpur
#8 of 341 in Kuala Lumpur
9,363 reviews
Show Prices
Show Prices
Show Prices
1.6 km away
Villa Samadhi
Villa Samadhi
#1 of 341 in Kuala Lumpur
738 reviews
0.1 km away
JW Marriott Hotel Kuala Lumpur
JW Marriott Hotel Kuala Lumpur
#6 of 341 in Kuala Lumpur
2,363 reviews
0.2 km away
The Ritz-Carlton, Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur
#10 of 341 in Kuala Lumpur
528 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Overlooking the iconic Petronas Twin Towers and adjacent to Kuala Lumpur Convention Centre, Grand Hyatt Kuala Lumpur is a five-star luxury hotel that is strategically located in the heart of Golden Triangle shopping and entertainment district. The hotel is within walking distance to some of the city's premier destinations such as the Suria KLCC Shopping Mall, KLCC Park, Malaysian Philharmonic Orchestra, Pavilion Kuala Lumpur Shopping Centre, Bukit Bintang and many more. Features 412 guestrooms including 42 suites, three vibrant dining options, seven highly versatile meetings and events space, Essa Spa, 24-hour fitness centre and an outdoor freeform swimming pool surrounded with lush greenery. ... more   less 

Additional Information about Grand Hyatt Kuala Lumpur

Address: 12 Jalan Pinang, Kuala Lumpur 50450, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: €124 - €224 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Kuala Lumpur 5*
Number of rooms: 412
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Agoda, Travelocity and Hyatt Hotels Corporation so you can book your Grand Hyatt Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Spa Hotel in Kuala Lumpur
#2 Romantic Hotel in Kuala Lumpur
#2 Luxury Hotel in Kuala Lumpur
#2 Business Hotel in Kuala Lumpur
#2 Family Hotel in Kuala Lumpur
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Kuala Lumpur staff and other travellers.
22 questions
Ask a question

See all questions (22)

Questions? Get answers from Grand Hyatt Kuala Lumpur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Grand Deluxe with KLCC view”
 of 5 bubbles adliizhama, 15 Mar 2017 | Read review
“Pay for a view of the Petronas Towers - it is worth it!”
 of 5 bubbles shazadamin, 14 Mar 2017 | Read review
“Rooms opposite the twin towers are a bonus”
 of 5 bubbles shooeybr, 13 Mar 2017 | Read review
“Try get a room that's facing the Twin Tower”
 of 5 bubbles 457bulut, 12 Mar 2017 | Read review
“be carefully where you bathing...the water is leak out”
 of 5 bubbles landofung, 6 Mar 2017 | Read review
5 of 5