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Grand Hyatt Kuala Lumpur

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Grand Hyatt Kuala Lumpur
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2,277 Reviews from our TripAdvisor Community

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Showing 1,881: English reviews
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Singapore, Singapore
Reviewed 2 days ago NEWvia mobile

Fantastic location near Petronas Towers. Rooms are of good size; shower pressure is strong; wifi is free and fast; gym is modern; spa is decent albeit not top-notch; buffet breakfast caters to (almost) all nationalities, with multiple offerings for each. So, why not the top accolade? From any floor, you have to change lift before you can get out of...

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Thank Lam N
London, United Kingdom
Reviewed 2 days ago NEW

We recently travelled and stayed at this hotel. I have stayed in many 5 start hotels but this has to be one of the best city based hotels I have stayed at. After a long flight and arriving quite late to the hotel we were greeted and checked in swiftly. Our luggage was transferred to our room. The room which...

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1Thank khalilahmed781
Kuala Lumpur
Reviewed 3 days ago NEW

It is the most beautiful place I have visited in a while and it was very sad to leave ;(. I definitely enjoyed the stay. The staff is very friendly and even if I am African I felt very comfortable and accommodated.

Review collected in partnership with Hyatt Hotels
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Thank msikey88
melbourne, Australia
Reviewed 3 days ago NEW

Review collected in partnership with Hyatt Hotels
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Thank malcolmc812
Sunshine Coast
Reviewed 4 days ago NEWvia mobile

Nearly the best hotel we have ever stayed in. The room was amazing as was the view but the light switches were all over the place. Just a little hitch. Maybe they could have explained the room a little more. The jacuzzi is only available to the same sex. You cant go in together. Very flash though. Pool facilities were...

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Thank khicko
New York City, United States
Reviewed 5 days ago NEW

Review collected in partnership with Hyatt Hotels
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Thank juliesZ8768BZ
GHKualaLumpur, General Manager at Grand Hyatt Kuala Lumpur, responded to this review

Melbourne, Australia
Reviewed 5 days ago NEWvia mobile

I absolutely cannot speak highly enough of this hotel! I've stayed at the Shangri La and the Mandarin Oriental and this is definitely my favourite!! The staff are incredible, friendly, helpful and really went over and beyond to make sure I was happy. The room is super cool and the pool is gorgeous!! I'll be back.

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Thank 66Janet
GHKualaLumpur, General Manager at Grand Hyatt Kuala Lumpur, responded to this review

Dear 66Janet, Thank you for the fantastic compliments shared. It is most satisfying for all our hard-working team members whenever guests acknowledge their efforts. We look forward to welcome you back next time. With best wishes, Robert Dallimore, General Manager.

Reviewed 5 days ago NEWvia mobile

Stayed 4 nights in February. The hotel was beautiful and the room was massive with well-allocated spaces and amenities. Some room for improvement - weird elevator system (you have to go up to the lobby floor in order to get down to the ground floor), temperature at the gym was excessively warm despite advising the staff to turn up the...

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Helpful?
Thank Tricia K
GHKualaLumpur, General Manager at Grand Hyatt Kuala Lumpur, responded to this review

Greetings Tricia K, Thank you for complimenting the hotel and noted also there is room for improvement. Rest assured we will act on your feedback at the gym, however the dual lift system could not be remedied and is inherent in the building design. The stunning view of KL that the sky lobby offers, is quite unique as it the...

Kuala Lumpur, Malaysia
Reviewed 5 days ago NEW

Review collected in partnership with Hyatt Hotels
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Thank grzegorzpiotrk
GHKualaLumpur, General Manager at Grand Hyatt Kuala Lumpur, responded to this review

Sydney, Australia
Reviewed 6 days ago NEW

The service and the room were absolutely top class. It is in close proximity to all the shopping centres and the Petronas Towers. They are all walking distance. Amenities were top class like any 5+ star hotel. Will be visiting back there.

Review collected in partnership with Hyatt Hotels
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1Thank Neville K
GHKualaLumpur, General Manager at Grand Hyatt Kuala Lumpur, responded to this review

Good afternoon Neville K, We are so appreciative of your wonderful review, thank you and even happier to know you will return some day. Our team at Grand Hyatt Kuala Lumpur is looking forward to welcome you again. Very best, Robert Dallimore, General Manager.

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Amenities

Highlights
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Overlooking the iconic Petronas Twin Towers and adjacent to Kuala Lumpur Convention Centre, Grand Hyatt Kuala Lumpur is a five-star luxury hotel that is strategically located in the heart of Golden Triangle shopping and entertainment district. The hotel is within walking distance to some of the city's premier destinations such as the Suria KLCC Shopping Mall, KLCC Park, Malaysian Philharmonic Orchestra, Pavilion Kuala Lumpur Shopping Centre, Bukit Bintang and many more. Features 412 guestrooms including 42 suites, three vibrant dining options, seven highly versatile meetings and events space, Essa Spa, 24-hour fitness centre and an outdoor freeform swimming pool surrounded with lush greenery. ... more   less 

Additional Information about Grand Hyatt Kuala Lumpur

Address: 12 Jalan Pinang, Kuala Lumpur 50450, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: €133 - €463 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Kuala Lumpur 5*
Number of rooms: 412
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Hyatt Hotels Corporation and Travelocity so you can book your Grand Hyatt Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Spa Hotel in Kuala Lumpur
#2 Business Hotel in Kuala Lumpur
#2 Luxury Hotel in Kuala Lumpur
#2 Family Hotel in Kuala Lumpur
#2 Romantic Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Kuala Lumpur staff and other travellers.
22 questions
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Questions? Get answers from Grand Hyatt Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location. Opposite the KL towers and well connected to rest of Kuala Lumpur. The rooms are amazing with great views”
 of 5 bubbles khalilahmed781, 21 Feb 2017 | Read review
“Rooms with views of the Twin Towers”
 of 5 bubbles 718despinat, 13 Feb 2017 | Read review
“a room with the twin tower view.”
 of 5 bubbles smakhtoub, 10 Feb 2017 | Read review
“Go for the deluxe room. Views are awesome and they are huge! Excellent value. Rooms on upper floors ending in 04 and 05 are the best.”
 of 5 bubbles theoysterking, 25 Jan 2017 | Read review
“Try to ask for the Twin Tower view. You'll enjoy it. ;)”
  • View from 39th floor/Sky lobby
  • T
 of 5 bubbles Fnurafiqah, 24 Jan 2017 | Read review
5 of 5