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Hotel Grand Continental Kuala Lumpur

TripAdvisorUS$41*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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US$41*
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Hotel Grand Continental Kuala Lumpur
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236 Reviews from our TripAdvisor Community

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Showing 205: English reviews
Perth, Australia
Reviewed 13 February 2017 via mobile

We stopped over for overnight stays from our long trip home from Singapore to Kedah. Both hubby and I were trilled with our view of twin tower from outside our window. We booked two rooms, mum and my brother on the other room next to us and they equally enjoy their gorgeous view especially at night. Very strategic location. We...

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Helpful?
1Thank SitiHalizaHashim
GCEBERHAD, General Manager at Hotel Grand Continental Kuala Lumpur, responded to this review

Thank you for your wonderful comments. We are glad you had a great experience with us and wish that your trip in KL could have been a longer one. I am sure my colleagues will be thrilled to be able to assist during your short stay. We hope to see you again in the future. Once again thank you.

Cape Town, South Africa
Reviewed 5 February 2017

My recent trip to Kuala Lumpur provided a change of scenery from the faces and places in Bangkok. I visited over the Chinese New Year period so the city was decorated in everything "Chinese" which provided an interesting and different dynamic to the experience. Apart from the name, the hotel is anything but "grand" in my opinion. It may have...

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Helpful?
Thank Robert K
GCEBERHAD, General Manager at Hotel Grand Continental Kuala Lumpur, responded to this review

We are sorry to hear that your trip has not been an enjoyable. We have renovated most of our rooms on the higher floors and the hotel is being modernise currently. My apologies for the room as most likely you were allocated to the lower floors probably due to the room category that you asked for or the booking that...

Reviewed 5 February 2017 via mobile

Value for money. Hotel location is in the middle of Kuala Lumpur golden triangle. walking distance to jalan TAR shopping centre. Near to Lrt Sultan Ismail station. Breakfast also not bad, have varieties of food.

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Helpful?
2Thank Muhammad N
GCEBERHAD, General Manager at Hotel Grand Continental Kuala Lumpur, responded to this review

Thank you for your comments. We hope to see you again.

Mumbai (Bombay), India
Reviewed 8 January 2017

I'm sorry to say that the hotel/staff did not provide the required service.They made us check into dirty rooms with carpet stains.The carpets triggered my sister's asthma.The toilet tiles were stained, the lights were not working and it was only after we complained the next day that they looked at the light and the stain.The staff were very rude and...

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Helpful?
1Thank Krisandra G
GCEBERHAD, Manager at Hotel Grand Continental Kuala Lumpur, responded to this review

We are very sorry to hear about the carpet triggering your sister's asthma and the condition of the room. The staff concerned has been reprimanded, our sincere apology as the staff concern is new and insufficient training was given on our part. Once again our sincere apology.

Reviewed 24 November 2016 via mobile

location was very hard to find.We took the executive twin tower facing room but the room was very small and dirty. And their staffs are very rude & unfriendly. Overall very bad experience.Breakfast was ok not so good not so bad.

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Helpful?
4Thank Disha K
GCEBERHAD, General Manager at Hotel Grand Continental Kuala Lumpur, responded to this review

Our sincere apology in regards to the room. We have reprimanded the staffs concerned. We do have bigger rooms available, our sincere apology for not providing the service due to all our guest.

Lucknow
Reviewed 6 November 2016 via mobile

The quality of food at the hotel is pathetic and will not satisfy the taste bud of anyone. The only saving grace is it's location which close to Sogo mall..China town etc. The Indian menu they produce is an apology. Room quality is sub standard.

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Helpful?
Thank atulthapliyal
GCEBERHAD, Manager at Hotel Grand Continental Kuala Lumpur, responded to this review

Dear Sir/Madam, We are sorry that your trip is not up to expectation. My apologies for the late reply, your feedback is very important to us and we have been trying to pinpoint the name you use to check in and also the date you check in so as to be able to find out what went wrong during your...

Reviewed 1 November 2016

best place to stay at reasonable room price. The location in center of the town and easy accessible to shops. Nice rooms with window side. Very clean and neat. Very good relaxing mattress. Best stay for business travelers.

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Helpful?
1Thank harii krishna r... g
GCEBERHAD, General Manager at Hotel Grand Continental Kuala Lumpur, responded to this review

Thank you for your kind review, we are glad that you have had a productive and relaxing stay with us. We hope to see you again, we will make sure that we will maintain and improve on our service.

gujarat india
Reviewed 25 October 2016

room is very big size.updated room so dont feel like old hotel but price you getting is so resonable.basicall if you are going all day out and need to sleep then surely not bad idea to stay here.two star i can give when its come to facilites

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Helpful?
Thank viralkumar
GCEBERHAD, General Manager at Hotel Grand Continental Kuala Lumpur, responded to this review

Thank you for your review, we are glad that the room was comfortable. Do please let us know what we could have done to make your stay an more relaxing and enjoyable one. For your information we do have a swimming pool on the 11th floor and a fitness room on the 2nd floor. We hope to hear from you...

Dubai, United Arab Emirates
Reviewed 24 October 2016

Best place to stay in KL , the location with great view of Twin Towers. It took us approx. 10mins to Medan Tuanku Monorail station which can take you to KL Sentral Station and from there, every train stations in Kuala Lumpur , I was so excited because the price was really low, thinking they have the view of the...

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Helpful?
Thank fawazed
GCEBERHAD, General Manager at Hotel Grand Continental Kuala Lumpur, responded to this review

Thank you for your wonderful review, we are glad that we have made your stay a comfortable and enjoyable one. We hope to see you again rest assured we will do our best to maintain and improve the level of service provided in the hotel.

Kuala Lumpur, Malaysia
Reviewed 19 October 2016

Stayed there for 2 nights. The reception staff was friendly. It is an old hotel and should look into the parking area which is quite dark and dont seem to see any security guard walking around. The room is old but at least its a flat screen tv. Believe the hotel did some renovation on the bathroom. However the room...

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Helpful?
Thank Edwin T
GCEBERHAD, General Manager at Hotel Grand Continental Kuala Lumpur, responded to this review

Thank you for your comments, we are glad you have an enjoyable stay. For your information we have upgraded some of the rooms with better amenities and new furnitures and decorations please do ask the reception when you visit Kuala Lumpur we will be delighted to assist. In regards to the car park, we sincerely apologise for the shortfall. We...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Centrally located in the heart of Malaysia capital, a towering block of 27 stories. Consists of 309 guest rooms and suites. Hotel Grand Continental boasts of a magnificent view of the Petronas Twin Towers (KLCC) and it is surrounded by banks, government offices and business district. Putra World Trade Centre (PWTC), General Hospital, National Heart Centre, Maju Junction, Sogo Shopping Centre, The Mall Shopping Complex and the tourist attractions are just nearby the hotel. The Sultan Ismail Light Rail Transit (STAR LRT) Station and Medan Tuanku Monorail Station are within walking distance. ... more   less 

Additional Information about Hotel Grand Continental Kuala Lumpur

Address: Jalan Belia / Jalan Raja Laut | Chowkit / Putra WTC, Kuala Lumpur 50350, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: €29 - €64 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Grand Continental Kuala Lumpur 3.5*
Number of rooms: 309
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Also Known As:
Grand Continental Kuala Lumpur
Grand Continental Hotel
Hotel Style:
#36 Spa Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Grand Continental Kuala Lumpur staff and other travellers.
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Questions? Get answers from Hotel Grand Continental Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms are clean and quite spacious for the money we pay”
perur2000, 1 May 2017 | Read review
“Ask for a view over the towers - splendid at night.”
SteveB562, 1 Mar 2017 | Read review
“Best view, KLCC”
matasura, 1 Mar 2017 | Read review
“No smoking if required. One side has views of KL & Petronas Towers”
grayinasia, 26 Feb 2017 | Read review
“Rooms with a view of the Petronas Towers”
D4655SHrobertk, 5 Feb 2017 | Read review
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Prices are for 1 room, 2 adults
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