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Hotel Grand Continental Kuala Lumpur

Traveller (91)
Room & Suite (58)
Pool & Beach (13)

About

Location
Cleanliness
Service
Value
Come discover and experience comfort, the personalized services and the warm hospitality in the heart of the city right here in Hotel Grand Continental Kuala Lumpur. Towering at 27 stories with a fantastic view of the Twin Tower and city skyline of Kuala Lumpur. The self-rate 4 stars hotel is just a walking distance to city’s financial & business hub and interesting tourist spots. Located close to Putra World Trade Centre, quick access to shopping malls and night markets and also a very short distance away from the monorail and LRT stations. As part of the renowned Grand Hotels International, our hotel offers stylish and affordable rooms, complemented by an array of facilities and services, which includes a Coffee Hous, 7 well-equipped meeting & Ballrooms, a Swimming Pool, Mini Fitness Room, Concierge Service, Tour Desk, Health Centre & a Night Club. We look forward to warmly welcome you and wishing you a pleasant stay!
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Property amenities
Pool
Restaurant
Room service
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Outdoor pool
Public Wifi
Shuttle Bus Service
Wheelchair Access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
HOTEL CLASS

Location

Full view
Contact
Jalan Belia / Jalan Raja Laut Chowkit / Putra WTC, Kuala Lumpur 50350 Malaysia
Getting there
Sultan Abdul Aziz Shah Airport17 km
Kuala Lumpur Intl Airport47 km
Sultan Ismail4 min
Medan Tuanku5 min
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273Reviews
144Photos
8Q+A
58Room tips
Traveller rating
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  • 52
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Popular mentions
I am having a 1 week training in KL in Aug 2018 and brought my family together. This hotel was having renovation in progress. The location is nearby SOGO, which is great for shopping. Swimming pool is dirty and smelly. Luckily got bath tub inside bathroom, so that my children
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My last stay in this hotel was in Dec 2015 and when i come again recently i was so suprised to see a new modern style hotel.From the front counter, coffee house up until the room,they has a new modern touch. I enjoyed the great view of twin tower and klcc at night with
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I've stay in this hotel on 4/11..one of our members has left his mobile phone in the room and he realized it when we are on our way back to the north..I called and spoke to Ms.Sally from Housekeeping Dept and Mr.Hendra...both of them really helpful...and I would like to thanks
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THE MOST STRESSFUL STAY IN MY 20 YEARS OF TRAVEL. The hotel checked me out due to a mistake in booking. When this was rectified, I returned to my room to find they have packed my belongings into my luggage thinking that I will be leaving and had no chance to check my luggage but
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Response from GCEBERHAD, Manager at Hotel Grand Continental Kuala Lumpur
Responded 30 Nov 2018
We are deeply disturbed and concerned about the matters raised and had done a thorough investigation of your claim of theft case in our property. Our findings as listed below: In our investigation, you had left the reception in a hurry and the Front Office took it as you were checking out as per your booking for 1 night stay through Expedia. As a standard practice, the reception had to inform the Housekeeping to check the room and to clean it up for the next guest arrival. Upon checking the room, the room attendant reported that there were a locked trolley bag and cosmetic pack left in the room. Due to the room was on assigned for the next arrival for the day, it has to be moved to the Housekeeping Lost & Found section together with the cosmetic pack for safekeeping and it will be returned when the guest calls in to claim them. When you return to the hotel at approximately 4.30pm and approach the reception desk in frustration over your key card cannot be used. This is due to your keycard had already expired on a check-out date. The room had to be clean up. Since you are extending your stay, we reassigned the same room back to you and return your bag and cosmetic pack. At 10 pm, you called the Housekeeping and queried about missing small plastic containers. The Housekeeping supervisor went all the way to look for it and actually found them in the rubbish bin after a frantic search. They were delivered back to you with an apology and from then on, there were no further issues. However, the next morning at 8.50am, you went down to reception and pass a note listing of missing items such as a pressed powder, eyebrow pencil and a concealer stick with no specific brand of description, to the Assistant Front Office Executive. The Housekeeping was informed and was told to attend to your claim of lost items. However, all items had been returned. As there was no further avenue of search, we humbly sought your kind permission to recheck the room and your bag. You rejected this suggestion and leaving us with no proof of any further lost items. The situation got worst when both your male colleagues came to your room. One of them came charging in, locking the door and shutting both, our Housekeeping Supervisor and the Male Room Attendant in the room and threatening them with his waving fist and with an attempt to assault them both. Both of our employees were more than traumatized by such a precarious encounter. We had to spend hours to comfort them from this abuse. Apart from that, we had to convince and persuade them from lodging an official complaint report to the Police and the Immigration Department over this attempted assault by your male colleague.
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Stayed here for 3 nights. Room was nice, but quite old. It's close to basically everywhere, surrounded with nice local restaurants, shopping malls, offices, seven eleven down the road, walking distance to twin tower and some other attractions. One thing was a huge bummer, my
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event RoomsFamily and Play Areas
Photo provided by managementHotel Grand Continental Kuala Lumpur
KLCC Suite
номер
Dirty bathroom
Nice view from room
Nice view from room
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Hi... May i know the room size (in sqm) of a standard room? Thanks
Hi. The room that I stayed previously is Premium Double Room which is approximately 19 metres square.
1 vote
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The RM10 Tourism Tax is a new tax imposed in Malaysia and is chargeable per room per night basis. Your booking should already be inclusive of GST. There should not be any additional tax.
1 vote
The fitness room is open from 8am to 10pm. However if you do require to use it earlier please request at the front desk. The key to the fitness room can also be obtained from the front desk.
1 vote
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Please request for rooms facing the Twin Tower when you check in. We have rooms facing the Twin Towers on all floors with the Premium Executives Floor being renovated. Please call our reservations for the best rate and to reserve rooms facing Twin Towers.
2 votes
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The rooms do not have balcony and smoking is allowed by the swimming pool. There are also certain floors for smoking guests. You can smoke in open areas which includes the open area in the restaurant.
0 votes
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12
"THEFT IN THE ROOM, Missing items were not compensated"
"all rooms are none smoking rooms. Ask for triple room, which has large space"
"ask for twin tower view room"
"all are same"
"better avoid to get room facing Jalan Ismail"
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12345612
PRICE RANGE
US$32 - US$68 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand continental kuala lumpurgrand continental hotel
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
309
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