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Berjaya Times Square Hotel, Kuala Lumpur

Traveller (1970)
Room & Suite (921)
Pool & Beach (113)
About
Location
Cleanliness
Service
Value
Berjaya Times Square Hotel, Kuala Lumpur, a five-star hotel under the hospitality arm of the public listed Malaysian conglomerate Berjaya Corporation, is a prominent landmark strategically located in the heart of the city’s banking, commercial and vibrant shopping district. With a total of 650 rooms & suites complete with international-standard amenities, the hotel also houses an extensive selection of food and beverage outlets and recreational facilities built exclusively with a children’s playground, swimming pool, steam and sauna room, fitness centre and two squash courts. Offering a distinctive Meetings Excellence programme; boasts 13 meeting rooms and a grand ballroom, Berjaya Times Square Hotel, Kuala Lumpur is definitely an excellent setting where business complements leisure.
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Property amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Free High Speed Internet (WiFi)
Bar/Lounge
Airport Transportation
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Centrally Located
Great View
HOTEL CLASS
2,816Reviews
2,315Photos
93Q+A
100Room tips
Traveller rating
  • 834
  • 1,027
  • 533
  • 195
  • 227
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Popular mentions
Stayed at this hotel for a few days. The hotel was very nice and I loved the mall that was a part of the hotel. The kids park in the hotel was an excellent place for the family to go to. The hotel food was very nice and the service was excellent
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Response from anthonyoneill, General Manager at Berjaya Times Square Hotel, Kuala Lumpur
Responded 2 days ago
Dear aboo baker R, Thank you for your great review of our hotel property. We very much appreciate that you took the time to write this, and that you were satisfied with your stay during a memorable occasion such as welcoming the new year in Kuala Lumpur! We look forward to the next time we can be of service to you and your family. Sincerely, Anthony O’Neill General Manager
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Our first visit to KL, and stayed 7 nights. Really glad we had the Premier club suite and the access to the club lounge. The staff were all so helpful and lovely. It was so nice to go to the club lounge for coffee or cold drinks when we returned each day from sightseeing, and
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Response from anthonyoneill, General Manager at Berjaya Times Square Hotel, Kuala Lumpur
Responded 2 days ago
Dear HelenWA16, Thank you so much for staying with us during your recent holiday visit to Kuala Lumpur and I do appreciate your review on your stay experience. I am most pleased to learn that you appreciated the hospitality and our Club benefits. Once again, I thank you for your kind support and positive comments. My team and I do look forward to welcoming you back again, as we are keen to serve you better on your next visit at the Berjaya Times Square Hotel Kuala Lumpur! Sincerely, Anthony O’Neill General Manager
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We stayed in a studio type room. The room is spacious with large bathroom to include bathtub, shower & separate area for toilet. However, the carpet & curtain are not well cleaned. Large stain spots can be seen on both carpet & curtain. The furniture and bathroom fixtures looks
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Response from anthonyoneill, General Manager at Berjaya Times Square Hotel, Kuala Lumpur
Responded 2 days ago
Dear Rashidah_AR, Thank you for taking the time to share your recent stay experience with us. We are truly sorry for the condition of the room that was allocated to your goodself and thank you sincerely for taking the time to revert re what are obviously failings on our part. Most certainly we will endeavour to correct all the issues noted and have addressed them with our operations team for further training and corrective actions. Thank you and hope to have an opportunity to redeem ourselves in the near future to show you our true Malaysian Hospitality. Sincerely, Anthony O’Neill General Manager
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+1
Great hotel good spacious rooms good location and a shopping centre next door close to Petronas Towers and KL tower and china town and central market good restaurants close by lots of shops in shopping centre
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Response from anthonyoneill, General Manager at Berjaya Times Square Hotel, Kuala Lumpur
Responded 6 days ago
Dear Dawn w, Thank you for your great review of our hotel property. We very much appreciate that you took the time to write this, and that you were satisfied with your stay. We look forward to the next time we can be of service to you.
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Stayed 3 nights in 2017 in the Club Supreme Room & looking forward to staying again at the BTS but was surprised by the drop in standard & quality of the Club Lounge & everything in general. The beverages & snacks on offered was poor; in comparison with any Club Lounge even by
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Response from anthonyoneill, General Manager at Berjaya Times Square Hotel, Kuala Lumpur
Responded 6 days ago
Dear AgapePerth, Thank you for providing us with this honest review on your most recent experience staying at our hotel. Since we take high value in every guest feedback, I appreciate both your positive comments and constructive criticisms too. Your comments have been shared with our operations team for further review. Thank you for staying with us and we do hope to have an opportunity to welcome you back under better circumstances in the near future..
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorBerjaya Times Square Hotel, Kuala Lumpur
The Two Bedroom Suite at the Berjaya Times Square Hotel
Professional photo exclusively commissioned by TripAdvisorBerjaya Times Square Hotel, Kuala Lumpur
The Two Bedroom Deluxe Suite at the Berjaya Times Square Hotel
Masterbed Room
Night view of Twin Towers from Pool
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123456185
Understand there is a anti-ICERD held in KL on 08 dec 2018. Is it safe to travel to KL?
Dear Denniswon, Thank you for your query. The statement from the press is as follows: Kuala Lumpur Mayor Datuk Nor Hisham Ahmad Dahlan has given the green light for the anti-ICERD rally to be held at Jalan Raja here on Dec 8 on the condition that it will be conducted peacefully. “We are allowing their gathering hoping they would obey the law. Since the gathering is more into thanksgiving, (kesyukuran) we will give the green light, “he said. The organisers said the rally would now be one of celebration, rather than protest. We may foresee heavy traffic perhaps and more police presence, however you may choose to spend some time in the hotel during this time, we have a huge swimming pool, spa facilities and a shopping mall connected to the hotel. Our friendly Concierge and Security personnel on duty will be more than happy to assist should you have any further inquiries. Rest assured it is business as normal for most of us in the vicinity. Thank you and look forward to welcoming you soon!
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What's the earliest time to check-in?
Normal is 1500 but if room available they might like you checjin as early as 11,00
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Hi. I would like to know the price for the ballroom of your hotel per night. Thank you
hi, The hotel has multiple banquets halls and they also customize according to the requirements of an event. It's better you check with them armed with all your queries and requirements.
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I need our experience, I would never stay there again unless there is a major refit, change of management and housekeeping staff..... At time of our stay we went from one room to another and neither were nice, lighting awful, tub and sink cracked..... The only area that was respectful was the reception area.... Advantage of this hotel was that it was connected to shopping mall and cinema..... There are so many other hotels within walking distance that are far better and probably cheaper....
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Out side there is limited parking , I have not seen the underground parking hence unable to comment
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12345619
"Corner 2 bedroom suites, spacious and good views"
"Just go somewhere else for a better experience."
"1 Apartment with 2 bed rooms"
"Normal hotel rooms are way expensive for a group of people. A group can choose apartment. In general, its a expensive hotel."
"best view (Tun Razak Exchange)"
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12345620
PRICE RANGE
US$59 - US$116 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
berjaya times square hotel, kuala lumpur - malaysia hotel kuala lumpurberjaya times square kuala lumpur
FORMERLY KNOWN AS
Berjaya Times Square Hotel
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
650
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