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Grand Seasons Hotel

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Grand Seasons Hotel
Grand Seasons Hotel
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794 Reviews from our TripAdvisor Community

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Showing 720: English reviews
Reviewed yesterday NEWvia mobile

Im stayed in room 2031 n 2032, checked in on 18 feb . overall my stay was fastastic .! checked in by rcptionest names zieah smthg ,forgot her name cause so difficlt to pronouns it . i got very fast check in , shes vry soft spoken and try to fulfill my request bcause of i requesting for a conn...

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Helpful?
Thank sykin l
Perth, Australia
Reviewed 2 days ago NEW

The beds in the room are very hard The first night we arrived we ordered room service some chips and garlic bread The garlic bread was so hard that you can kill some one with it and after eating the chips me and my partner where really sick. The breakfast and lunch down stairs was really expensive but it is...

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Helpful?
Thank patrickdanique
mangalore
Reviewed 4 days ago NEWvia mobile

This is a tall building, centrally located and just a few minutes away from the Petronas Towers. Pros: Location: Centrally located. Excellent views from the higher floors. Check in: Check in time is 3pm, but they accommodate early check in if rooms are available. Public transport : The AC bus stand is only about 50m away, and the monorail Chow...

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Helpful?
Thank peanutz2000
Goa, India
Reviewed 5 days ago NEW

Beautiful city Hotel, nice view of the twin towers from the hotel room . Great breakfast spread with Indian dishes like dosa, idli etc, close proximity to the monorail station was a plus, we had a great time, good, clean rooms. # Heman , from the front office team was super efficient. ### Try the Monorail, if you want to...

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Helpful?
Thank Wanderer24x7
Kuala Lumpur, Malaysia
Reviewed 1 week ago via mobile

Stayed here for one night as having a meeting at nearby building I said strategic location because it is just within walking distance to CHow kit lrt station. There also a few restaurant nearby this hotel,so no worries to find your meal.but if you are too lazy to go out,you can order their room service menu with quite affordable price....

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Helpful?
Thank myra_sany
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Myra Sany, Greatly appreciate your wonderful comments on the front office associates offered you for an early check in as it also depend on the occupancy on that day and the room service menu rates. We will notify our associates on your positive comments which will motivate them further. I greatly appreciate your comments on the hotels strategic location....

Reviewed 2 weeks ago via mobile

The lobby is lovely. The hospitality from staff is great. We stayed for 5 nights in a suite room. with good view of the twin towers. We also ate in the Indian and night buffet both was lovely and hotel guest get 30% too. We never actually used the pool but did use the gym every day and was perfect....

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Helpful?
Thank Sarah Ann R
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Sarah Ann, Thank you for the review and I greatly appreciate your comments on the associates good service, the city skyline view, and your wonderful comments on food at the restaurant outlets in the hotel. The management is in the process of upgrading the water pipeline system we apologize for the inconvenience during your stay. The location of the...

Reviewed 2 weeks ago via mobile

We were initially worried to find that the hotel was about an hour car ride from KLIA2, but looking for the hotel isn't that hard - it's the tallest hotel in the area and it's pink. We were allowed early check in and the view from the 24th floor was fantastic! The hotel staff were generally friendly but the front...

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Helpful?
Thank Yana M
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Yana M, Wonderful comments on the hotels associates’ warm hospitality, thank you for the review and I greatly appreciate your comments on the associates. We will notify our associates on your positive comments which will motivate them further. We apologize on the Hair Salon and Convenience Store being closed when you needed them most, we will notify the owners...

Phnom Penh, Cambodia
Reviewed 3 weeks ago via mobile

This is possibly the worst hotel I've stayed in in the world, it is certainly the worst '4 star' hotel, and is more like a 2/3 star. Just because the hotel is big and has lots of facilities, does not make it 4 star. Firstly the staff are all rude, and not welcoming. If you have a problem they just...

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Helpful?
Thank Amy P
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Amy P, Thank you for the review and I greatly appreciate your comments on the hotel. We have analyzed the problem and referrals we made with the Duty Manager, the actual matter that triggered during your stay was not mentioned by your good-self. Breakfast was ordered via room service and as you do not have a deposit it could...

Reviewed 4 weeks ago via mobile

Great view from my room. Satisfying services and facilities especially the conference room and hall. Great 1st impression and hospitality. Swift response and delicious fresh food served every time. Easy access to nearby general hospital and lrt station.

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Helpful?
Thank A. H
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear A.H., Wonderful comments on the associates warm hospitality, thank you for the review. I greatly appreciate your comments on the hotels location and facilities. We will notify our associates on your positive comments which will motivate them further. Our team looks forward in welcoming you back. Terry J

Sydney, Australia
Reviewed 3 January 2017

I have stayed in this hotel during New Year, 31/12 and 02/01. Overall the hotel is good and the staff is very nice. However, there were still some problems during my stay that I have to pointed out: The location is good, some walk from the monorail station Chowkit. The check in procedure took me over 15 mins since the...

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Helpful?
Thank MiTruong
GrandSeasons H, Guest Relations Manager at Grand Seasons Hotel, responded to this review

Dear Mi Truong, Wonderful comments on the hotels associates warm hospitality, thank you for the review and I greatly appreciate your comments on the associates being helpful. We will notify our associates on your positive comments which will motivate them further. We apologize on the maintenance associates comments to you and on the room’s requirements which were not up to...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Breakfast Available
Official Description (provided by the hotel)
Grand Seasons Hotel, Kuala Lumpur provides a comfortable haven for those traveling on business or for savvy holiday-makers who want to be at the centre of it all. Situated close to commercial, retail and cultural areas, travelers will be spoiled for choice when it comes to filling their days. ... more   less 

Additional Information about Grand Seasons Hotel

Address: 72 Jalan Pahang, Kuala Lumpur 53000, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: €39 - €48 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Seasons Hotel 3.5*
Number of rooms: 800
Reservation Options:
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Also Known As:
Grand Seasons Kuala Lumpur
Hotel Grand Seasons
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Questions & Answers

Here's what travellers have asked, with answers from Grand Seasons Hotel staff and other travellers.
20 questions
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Questions? Get answers from Grand Seasons Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the rooms with a view of the twin towers”
 of 5 bubbles Wanderer24x7, 15 Feb 2017 | Read review
“high floor”
 of 5 bubbles MiTruong, 2 Jan 2017 | Read review
“ask for a room with view of Petronas and KL tower.”
 of 5 bubbles Rajeevedesilva, 16 Dec 2016 | Read review
“U can ask for KLCC view but will be connecting door in your room.”
  • From level 26th. With connecting door , you can hear people talking from next room.
 of 5 bubbles helmi91, 27 Nov 2016 | Read review
“Away from elevator....”
 of 5 bubbles vishwanathmashalkar, 27 Sep 2016 | Read review
5 of 5