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    Renaissance Kuala Lumpur Hotel

    Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur 50450, Malaysia
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    1/10/2017 2/10/2017
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    US$96US$111
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    Traveller (2743)
    Room & Suite (908)
    Pool & Beach (252)
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    Overview
    • Excellent42%
    • Very good35%
    • Average15%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “west wing” (532 reviews)
    “petronas towers” (454 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    4.5 Star Hotel
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    PARKROYAL Serviced Suites Kuala Lumpur
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    Mandarin Oriental, Kuala Lumpur
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    Rooms
    1 Oct2 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,705)
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    1 - 5 of 2,866 reviews

    Reviewed yesterday via mobile

    I was there for 4 nights. Large pool, friendly staff,calm and beautiful room, simple access to city center,delicious breakfast,a very good tour assistant for the best tours that I experienced in my lifetime.... made me a memorable trip....

    Thank Mehrz
    Reviewed 2 days ago via mobile

    Over all this hotel is great, but make sure you stay pool side, while they have all new rooms, they don't proper windows, so all the noise from the main road can be heard all throughout the night. Which is a shame when I spent...More

    Thank Vishal R
    Response from RenKL_Hotel, General Manager at Renaissance Kuala Lumpur HotelResponded yesterday

    Dear Vishal R, Please accept my sincere apologies that your stay here was not up to your expectations. We strive to always maintain a high level of service standards, yet we seem to have erred on this occasion. I have shared your feedback with my...More

    Reviewed 6 days ago via mobile

    As a Marriott hotel, I had expected more. The overall layout was extremely confusing with the separate wings. Upon arrival, we were told fuzzy directions to the hotel car park from the door man, we ended up having to do a whole circle around the...More

    Thank nicolecrayon
    Response from RenKL_Hotel, General Manager at Renaissance Kuala Lumpur HotelResponded 4 days ago

    Dear nicolecrayon, I read with concern your review and please accept my sincere apologies for the inconveniences that you encountered during your stay. I've highlighted your comments to the relevant Heads of Department; they will be looking into these comments for improvement moving forward. The...More

    Reviewed 1 week ago

    Myself and my girlfriend have spent almost 20 days at this hotel in the past two months and everything from the room to the staff has surpassed our expectations. We together have spent well over 125 nights in the past year at Marriott properties and...More

    Thank Chad F
    Response from RenKL_Hotel, General Manager at Renaissance Kuala Lumpur HotelResponded 1 week ago

    Dear Chad F, Thanks for the wonderful review and for sharing such positive comments with us. We really appreciate your loyalty and honored to know that we live up to the Marriott standards. I'll share your compliment with our Lifestyle Club Lounge supervisor; this will...More

    Reviewed 1 week ago via mobile

    This hotel has an amazing ambience, it gives you feel of a first grade 5 star Hôtel. Although some of the rooms are going through renovation, the staff is amazingly friendly and helpful. This is an ideal hotel for family vocations. It is next to...More

    Thank AmirJahangir
    Response from RenKL_Hotel, General Manager at Renaissance Kuala Lumpur HotelResponded 1 week ago

    Dear AmirJahangir, It was a pleasure reading your review and always nice to know that all is well with a guest's stay. The team here is always on hand to assist in any way they can, I'm glad they were around whenever you and your...More

    PARKROYAL Serviced Suites Kuala Lumpur
    1,967 reviews
    #18 of 346 hotels in Kuala Lumpur
     
    Traders Hotel, Kuala Lumpur
    9,895 reviews
    #9 of 346 hotels in Kuala Lumpur
     
    Impiana KLCC Hotel
    3,204 reviews
    #40 of 346 hotels in Kuala Lumpur
     
    Mandarin Oriental, Kuala Lumpur
    4,871 reviews
    #4 of 346 hotels in Kuala Lumpur
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Airport Transportation
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$70 - US$122 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #17 Spa Hotel in Kuala Lumpur
    • #23 Family Hotel in Kuala Lumpur
    • #28 Romantic Hotel in Kuala Lumpur
    • #31 Business Hotel in Kuala Lumpur
    • #33 Luxury Hotel in Kuala Lumpur
    • Room types
    • Suites ,
    • Family Rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 910
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Hotels.com, Expedia, Booking.com, Ctrip TA, Agoda, Travelocity, TripOnline SA, Cancelon, Hotwire, getaroom.com and HotelQuickly so you can book your Renaissance Kuala Lumpur Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    • Also Known As
    • Renaissance Hotel Kuala Lumpur ,
    • Kuala Lumpur Renaissance
    Add Photo Photos
    Traveller (2743)
    Room & Suite (908)
    Pool & Beach (252)
    Dining (169)
    Hotel & Grounds (1414)
    Bathroom (173)
    Business Centre & Event Rooms (20)
    Family and Play Areas (12)
    Nearby
    Traders Hotel, Kuala Lumpur
    9,895 reviews
    1.05 km away
     
    PARKROYAL Serviced Suites Kuala Lumpur
    1,967 reviews
    .97 km away
     
    Mandarin Oriental, Kuala Lumpur
    4,871 reviews
    .73 km away
     
    Impiana KLCC Hotel
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    .75 km away
     
    Nearby Restaurants
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    Lemon Garden 2GO
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    Nearby Attractions
    Petronas Twin Towers
    22,514 reviews
    .68 km away
    Menara Kuala Lumpur
    6,628 reviews
    .55 km away
    Suria KLCC Mall
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    1,078 reviews
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    Ask a question
    Questions & Answers
    Ferry B
    11 September 2017|
    Answer
    Response from RenKL_Hotel | Property representative |
    Hi Ferry, All our available Deluxe rooms are renovated so if you're looking to stay in a renovated room, please ensure that you make a booking for a room in our Deluxe category. Hope this helps.
    1
    Vote
    sjg44
    2 September 2017|
    AnswerShow all 3 answers
    Response from jorgensimonsson | Reviewed this property |
    This hotel is an none smoking hotel. I usually stay in the west wing because I think club rooms are better there, but on the other hand it depends on what room type you chose. Suites are pretty good in both wings. There was... More
    1
    Vote
    Gembot34
    29 August 2017|
    AnswerShow all 3 answers
    Response from JemeelRhodes | Reviewed this property |
    I thought it was nice and refreshing, KL is so hot so it's nice to have a cooler pool. It's definitely cooled but it's not cold.
    0
    Votes
    Room Tips
    "Club floors. You will not regret one bit."
    Read review
    "West Wing Room"
    Read review
    "At the sight from petronas towers, high level Take this hotel only when price is round 65 euro, more is not..."
    Read review
    "Every room we had I was very satisfied,because I was out all the time or at the pool and restaurant"
    Read review
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