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Cititel Mid Valley

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Cititel Mid Valley
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815 Reviews from our TripAdvisor Community

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Showing 685: English reviews
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Ballarat, Australia
Reviewed yesterday NEW

We always stay there when in KL. Location two thumbs. We need not get out of the mega shopping complex at all. Enjoyed shopping, dining, movies etc all under one, air-conditioned roof, which is important as the humidity outside can be energy sapping.

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Helpful?
Thank Stevenfor2
Singapore, Singapore
Reviewed 5 days ago NEWvia mobile

I come back to this hotel every time I visit Kuala Lumpur (KL). The biggest draw for me is the dining and shopping options. The hotel is connected to 2 shopping centres. One mid range and the other, high end. It is also very convenient to get to the hotel if you fly to KL. You can get from the...

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Helpful?
Thank Xiaoling10
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Xiaoling10 Thank you for sharing your wonderful experience with us. We are delighted that our services and facilities have exceeded your expectations. It is great to know that Ricky had assisted you with the excellent dining recommendation. I will be sure to share your feedback with him, and the entire team. They love knowing guests appreciate their service. My...

Reviewed 1 week ago via mobile

everyone was panic and all rushing down the stairs and when we reach the lobby, there was no hotel staff to tell us what happened,until heat arguments from the House quest than ten minutes later the duty manager came out of her office telling us that the alarm was a electric circuit on the 23rd floor and is under control,...

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3Thank Steven C
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Steven C Thank you for sharing your unpleasant encounter which have been noted with regret. There was a smoke situation at level 23 due to a cigarette butt in the waste bin which was put off by another guest that triggered the fire alarm. Our Emergency Respond Team rushed to the scene via staircase and confirmed the situation was...

Reviewed 1 week ago

Great location, excellent customer service, close to shopping centre and transport. Room was small with little cupboard space. More suited to single traveller. A pleasant stopover for visitors to Kuala Lumpur.

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Helpful?
Thank John W
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear John W Thank you for sharing your pleasant experience with us. We are glad that our service and facilities have met your expectations. On your next trip here, I suggest you try our deluxe room which is twice the size of superior room where you will definitely enjoy the spaciousness it has to offer. My team and I look...

Dubai, United Arab Emirates
Reviewed 1 week ago

I stayed at Cititel Mid Valley for a good 6 days during a work related visit. The staff is very down-to-earth and persistent. Rooms are of decent size, you don't feel lost. The breakfast they serve is FANTASTIC!!! Nasi Lemak - is just a powerful breakfast.... the mall and there is this area on the other side of the mall...

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Helpful?
Thank RajoneK
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Rajonek Thank you for sharing your amazing experience with us. We are delighted that our services and facilities have exceeded your expectations. My team and I look forward to your return when you travel to Kuala Lumpur again. Kind regards Edwin Low

Reviewed 2 weeks ago via mobile

I stayed from february 38th for 4 days.i feel relaxed and can spend lazy holiday here. Easy to excess to everything. Staff are always kind and friendly. When in our stay everyday we ordered breakfast indoor dinning. Ant its perfect.

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Helpful?
Thank Lana L
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Lana L Thank you for sharing your wonderful stay experience with us. We are delighted that our services and facilities have exceeded your expectations. My team and I look forward to welcoming you back when you travel to Kuala Lumpur again. Kind regards Edwin Low

Johor Bahru, Malaysia
Reviewed 2 weeks ago

i stay here for both of my trip in Kuala Lumpur. it nice and the service is professional. the breakfast is good and delicious. KLCC and KL Tower panorama from my window. Great time in KL by stayed at this Hotel. the amazing thing about this hotel is before i check out, i was overslept until 3PM. luckily the guys...

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1Thank IzharRashid G
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear IzharRashid G Thank you for sharing your wonderful experiences with us. We are glad that our services and facilities have exceeded your expectations. My team and I look forward to you return soon. Kind regards Edwin Low

Perth, Australia
Reviewed 2 weeks ago

Staff are really friendly and go out of their way to assist, the hotel is situated at one end of then huge Midvalley Shopping complex, about 4 levels of amazing shops, a whole range of food out lets with a complete range of Asian and Western food, this Mall is connected to the Garden Mall a slightly upmarket 4 or...

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Helpful?
Thank stuart c
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Stuart C Thank you for sharing your awesome experiences with us. We are delighted that our services and facilities have exceeded your expectations. My team and I look forward to welcoming you back to Cititel Mid Valley when you travel to Kuala Lumpur again. Kind regards Edwin Low

Reviewed 4 weeks ago

I have been going to KL twice a year since 2008, and i have been staying at Cititel Midvalley since then. We always do our shopping in Midvalley megamall so therefore cititel being connected to the Midvalley Mega Mall saves us a lot of costs on travelling if we stayed at another hotel we would have to pay a lot...

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2Thank Shaaheen A
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Shahreen Adam Thank you for your review and we are delighted to learn that you had enjoyed your recent stay here. It is always great to know that our services and facilities have exceeded your expectations. This clearly indicates that we are heading to the right direction. My team and I look forward to welcoming you back to Cititel...

Reviewed 4 weeks ago via mobile

Excellent location in Mid Valley Megamall. Stay at Deluxe Room with king size bed & higher floor with city view. Room is big & clean. Bathroom a bit dirty & have stains. Hotel staff is friendly & helpful. Buffet breakfast is good. Will be back soon.

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Helpful?
Thank Kathy A
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Kathy A Thank you for your review the contents of which have been noted and appreciated. I have shared your comments with the Executive Housekeeper and her team to improvise on the cleanliness of the toilet. My team and I look forward to welcoming you back to Cititel Mid Valley when you travel to Kuala Lumpur again. Kind regards...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Strategically located within Mid Valley City; one of the most modern and integrated leisure, dining, entertainment and shopping destination in Kuala Lumpur, Cititel Mid Valley is easily accessible to major commercial hubs and popular tourist attractions. Adjoining to the hotel is two exciting malls; the Mid Valley Megamall and the upscale Gardens Mall, with over 630 retail shops featuring a smorgasboard of fashion, food, entertainment and family fun. Featuring two categories of well-appointed rooms and equipped with modern amenities, 646-room hotel comprises of Superior and Deluxe rooms with internet broadband, that is offered free to residential guests. For dining and relaxation, the 24 hours Citi Cafe is located at Hotel's lobby whereas the Citi Lounge is ideal for evening cocktails. ... more   less 

Additional Information about Cititel Mid Valley

Address: Cititel Mid Valley Lingkaran Syed Putra, Kuala Lumpur 59200, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: €52 - €87 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cititel Mid Valley 3*
Number of rooms: 646
Reservation Options:
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Also Known As:
Cititel Mid Valley Hotel Kuala Lumpur
Cititel Mid Valley Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Cititel Mid Valley staff and other travellers.
6 questions
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Questions? Get answers from Cititel Mid Valley staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The city view rooms are not too bad.”
 of 5 bubbles Stevenfor2, 24 Mar 2017 | Read review
“higher rooms are less nosy.”
 of 5 bubbles izharrashidg, 6 Mar 2017 | Read review
“the higher your room is the better, all sides have interesting views”
 of 5 bubbles stuartc502, 6 Mar 2017 | Read review
“Choose the deluxe rooms. the size of the rooms will definitely make the experience much more pleasant”
 of 5 bubbles shaaheena2017, 25 Feb 2017 | Read review
“Deluxe room is worth the price”
 of 5 bubbles 258numanh, 16 Feb 2017 | Read review
5 of 5