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Swiss-Garden Hotel

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Traveller (405)
Room & Suite (357)
Dining (136)
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Overview
  • Excellent18%
  • Very good43%
  • Average24%
  • Poor10%
  • Terrible5%
Travellers talk about
“bukit bintang”(122 reviews)
“family room”(35 reviews)
“walking distance”(58 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,396)
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1 - 5 of 1,043 reviews
Reviewed 3 days ago

Love the location, good breakfast, friendly staff. Been attended with smile and willing to help us out. especially for room reservation. Room is outdated, really need renovation and upgrading on swimming pool side. but the friendly staff covered it all. will come back next year....More

Thank mariabr0wne
Response from SGHRKL, General Manager at Swiss-Garden HotelResponded yesterday

Dear Maria Thank you for taking the time to write about your recent visit at Swiss-Garden Hotel & Residences Kuala Lumpur. We are delighted to know you have an enjoyable experience at the hotel and thankful for your compliments to our associates and who provided...More

Reviewed 3 days ago via mobile

We (Self and wife) visited to celebrate our honeymoon during Christmas last year to Kuala lumpur. We got our hotel booking done through a travel agency at this hotel. As per our flight timings we had a requirement of 4 hrs early check in then...More

Thank Sanny_Avn
Response from SGHRKL, General Manager at Swiss-Garden HotelResponded yesterday

Dear Sanny_Avn, Thank you for your feedback and we greatly appreciate the time you have taken to further illustrate your overall experience with us. Thank you also for sharing your observation about the series of challenges you went through and we would like to take...More

Reviewed 3 days ago

I stayed here on March 2018, room is outdated.. need a renovation for sure. but the service is excellence. friendly, humble and professional. Upon my arrival, a professional yet humble staff his name is bait (I'm sorry i couldn't recall) he assist me with my...More

Thank IamMaryJane
Response from SGHRKL, General Manager at Swiss-Garden HotelResponded yesterday

Dear Mary, Thank you for taking the time to write about your recent visit at Swiss-Garden Hotel & Residences Kuala Lumpur. We are delighted to know you have an enjoyable experience at the hotel and thankful for your compliments to our associates and who provided...More

Reviewed 5 days ago

I had a group stay at this hotel from 10-12 April 2018 at Residences part which we got to know bit later as we confirmed normal based category rooms only but they given us rooms at residences part at the time of check in.,, they...More

Thank sumedabhatia
Response from SGHRKL, General Manager at Swiss-Garden HotelResponded yesterday

Dear Sumedabhatia, Greetings from all of us at the Swiss Garden Hotel Kuala Lumpur, Thank you for choosing Swiss Garden Hotel Kuala Lumpur. We sincerely apologise for the inconvenience caused and for the shortfalls in service. Rest assured this is not the norm and that...More

Reviewed 1 week ago

Stayed here for 4 nights. Everything was nice, rooms, lobby, corridors.. Maintained very well... The location is also convenient as popular malls are all within walking distance (10-15 min). China town is just 5-10 min by taxi. Breakfast has many options, however, its almost the...More

Thank Lathavirgo
Response from SGHRKL, General Manager at Swiss-Garden HotelResponded yesterday

Thank you for your review, Lathavirgo. We are delighted to know that your overall visit meets your expectations. It was a pleasure welcoming you back to Swiss Garden Hotel again and it would be likewise our pleasure to share the exciting changes with you when...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$53 - US$88 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#48 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$53 - US$88 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#48 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (405)
Room & Suite (357)
Dining (136)
Pool & Beach (37)
Amenities (14)
Questions & Answers
Ask a question
Manoj_Babu_M
13 February 2018|
AnswerShow all 4 answers
Response from CharithaJD | Reviewed this property |
Pickup is not provided by the hotel. There are taxi services from the Airport but make sure to select a metered taxi. there are taxis with the meters switched off. Don't use them for the will charge you with high prices... More
2
Votes
Nor Eliza A
28 November 2017|
Answer
Response from SGHRKL | Property representative |
Hi Nor Eliza A, Thank you for your message. Yes we do serve Prata/Roti Canai during breakfast, however is only from Monday to Friday only. Saturday and Sunday we will be serving Thosai and Roti Jala. Egg station on the... More
0
Votes
Nor Eliza A
28 November 2017|
AnswerShow all 2 answers
Response from SGHRKL | Property representative |
Hi Nor Eliza A, Thank you for your message. Yes we do serve Prata/Roti Canai during breakfast, however is only from Monday to Friday only. Saturday and Sunday we will be serving Thosai and Roti Jala. Egg station on the... More
1
Vote
Room Tips
"Check for higher floors"
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"top floor is more quiet"
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"Book a renovated room"
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"Avoid city view rooms."
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