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The Westin Kuala Lumpur

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Traveller (1536)
Room & Suite (922)
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Overview
  • Excellent54%
  • Very good31%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“heavenly bed”(146 reviews)
“prego”(95 reviews)
“bukit bintang”(234 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Outdoor pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Reviews (2,812)
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941 - 945 of 2,511 reviews
Reviewed 14 August 2015 via mobile

We visited Malaysia in July 2015 and stayed with my family (wife and 2 kids 6 months and two and half). The hotel welcome was excellent. We had our flight and luggage delayed, so the person who greeted us had prepared in-room check-in, which was...More

Thank Mohamad N
Response from Ko V, General Manager at The Westin Kuala LumpurResponded 17 August 2015

Greetings Mohamad N First and foremost, please accept our sincere apologies for the issues raised - this is very embarrassing and will share this with the team. On a lighter note, good to know you had a great arrival experience - this is how you...More

Reviewed 14 August 2015

To be honest, The Westin KL wasn't my first choice initially but the other hotel I wanted to stay was fully booked. My family used to stay at The Westin (that was 5 years ago) but the rooms and all were getting tired looking so...More

Thank megmeg17
Response from Ko V, General Manager at The Westin Kuala LumpurResponded 16 August 2015

Greetings megmeg17 The team and I thank you very much for giving us an opportunity to welcome you back and show you the Westin hospitality - extremely delighted to know you have observed the changes. Last but not least, happy to know all of you...More

Reviewed 13 August 2015

Very good business hotel located in the center of KL, in the Bukit Bintang area, next to the malls and the busiest area of the city. No public transport nearby though so the best choice would be a taxi. However, be careful with rush hours...More

Thank enelym1978
Response from Ko V, General Manager at The Westin Kuala LumpurResponded 14 August 2015

Greetings enelym1978 The team and I thank you very much for your support and time in reviewing our hotel - very happy to know you have a great stay but most importantly our services and facilities lived up to your expectations. Please come back again...More

Reviewed 13 August 2015

Arrived at Kuala Lumpur late from Singapore. Stay at Westin in order to get around BUKIT BINTANG. Was a great choice as it is in the city landmark. Service was beyond expectation. They were nominated as BEST CITY HOTEL at KL by a magazine. Loving...More

Thank arunikaekawati
Response from Ko V, General Manager at The Westin Kuala LumpurResponded 14 August 2015

Greetings arunikaekawati All of us here at The Westin Kuala Lumpur thank you very much for your support and great review - so happy to know our services and facilities lived up to your expectations. My team and I look forward to welcoming you back...More

Reviewed 13 August 2015

I stayed at westin for couple of days for a short family holiday.. first impression when reaching the hotel is the friendliness of the staff, starting from the door man until the staff at the check in counter. The room is spacious and very clean...More

Thank Faby-Secret
Response from Ko V, General Manager at The Westin Kuala LumpurResponded 14 August 2015

Greetings Faby-Secret Thank you so much for the lovely review - extremely happy to know you had a wonderful experience. Do come back again whenever you return to Kuala Lumpur Be well Ko V

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Children Activities (Kid / Family Friendly)
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Airport Transportation
Dry Cleaning
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$109 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Kuala Lumpur
#18 Family Hotel in Kuala Lumpur
#24 Luxury Hotel in Kuala Lumpur
#24 Romantic Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$109 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Kuala Lumpur
#18 Family Hotel in Kuala Lumpur
#24 Luxury Hotel in Kuala Lumpur
#24 Romantic Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (1536)
Room & Suite (922)
Dining (239)
Pool & Beach (72)
Amenities (59)
Business Centre & Event Rooms (37)
Family and Play Areas (10)
Questions & Answers
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Land L
5 May 2018|
AnswerShow all 5 answers
Response from Ahmad Wafir S | Reviewed this property |
yes you can. it work like your credit card and you have to wait after the bank release back deposit amount to your debit card account. Remember you will not receive the amount on the spot after check out. let just say 7-20... More
2
Votes
postonic
2 April 2018|
AnswerShow all 6 answers
Response from TheNotTakenName | Reviewed this property |
Yes but only partial. Highest club floor, corner room to the left of the elevators. Can’t remember the room no. I stayed in but had that partial view...
1
Vote
Room Tips
"Best view, strategy location"
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"Be SPG hotel member, it offers better rooms to members."
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"The suites are amazing and well worth it if you want space to relax after busy days and nights exploring KL."
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"Higher floors have less noise if rooms face the street"
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