We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

The Westin Kuala Lumpur

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Westin Kuala Lumpur
View Map
{"widget":{"name":"ibex_baseline_photo_carousel","template":"ibex_baseline_photo_carousel__widget","dust":{"nav_controls":"ibex_baseline_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_baseline_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,244 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,012: English reviews
Kuala Lumpur
Reviewed 2 days ago NEW

I booked the 1 bedroom service suite and it was spacious, full kitchen, living area, enclosed balcony, a study/den and the separate master bed room. Platinum SPG is also given access to the lounge and breakfast inclusive. It is located in a popular part of town in KL, minutes of walk away from food, pubs in Changkat and shopping in...

 Report
Helpful?
Thank sugimgoh
Melbourne, Australia
Reviewed 3 days ago NEW

We have been visiting The Westin KL yearly for the past decade with our family. Each year we are blown away by the exquisite food and excellent service. Being the foodies that we are, we always take note of what was done well each year and what could do with some improvement. This year however, we have nothing but good...

 Report
Helpful?
Thank GodwinFamily
Melbourne, Australia
Reviewed 3 days ago NEW

Friday Night, 17 Feb 17. We have just returned to our rooms after having gone to the Asian Buffet Dinner at The Westin KL. It was a piece of artwork on display. No words can describe this super experience! There were dishes upon dishes of amazingly flavoursome food created by highly skilled Chefs. Trays of the best South East Asian...

 Report
Helpful?
Thank Akhidenor
Gold Coast, Australia
Reviewed 5 days ago NEWvia mobile

I continue to stay at this property on business and leisure - location- price- best heavenly beds - and the Executive Floor/Club Team - particularly Said are totally professional - attentive and friendly! The team Welcome me back each time and are just super! Also the gym is great - good enough when travelling and keeping fit! Will be back...

 Report
Helpful?
Thank ErinMoston
Ko V, General Manager at The Westin Kuala Lumpur, responded to this review

Greetings ErinMoston Thank you so much for your trust, loyalty and support - very happy to hear our services and facilities lived up to your expectations but most importantly Said from the Executive Club Lounge provided professional services. He is indeed a STAR. All of us here look forward to welcoming you back soon Take care Ko V

Melbourne, Australia
Reviewed 5 days ago NEW

Only stayed for two nights but i must say was great. Excellent room great service don't have a bad thing to say. Oh check out the bar their is an amazing bartender in Quba makes a mean cocktail i had 5 :))

 Report
Helpful?
1Thank Voltare
Ko V, General Manager at The Westin Kuala Lumpur, responded to this review

Greetings Voltare Thank you for staying with us and your time in sharing your stay experience - delighted to know you had a wonderful stay and an enjoyable time in Qba. Please come back again whenever you return to Kuala Lumpur be well Ko V

London, United Kingdom
Reviewed 5 days ago NEW

This is the third one I've stayed in and they've all been good. The room was spacious, the shower was hot and powerful and the bed was comfortable. They're so proud of their pillows that they actually SELL them to people! There's a good Italian restaurant (Prego) on the ground floor and a cosy little late bar in the basement....

 Report
Helpful?
Thank misterhappy2016
Ko V, Front Office Manager at The Westin Kuala Lumpur, responded to this review

Greetings misterhappy2016 All of us here at The Westin thanked you for your trust, loyalty and support - very happy to hear we have once again lived up to your expectations. Glad to hear you found our bed comfortable - yes we are very proud of our signature heavenly products. With regard to Prego, we have received many positive reviews...

Kuala Lumpur, Malaysia
Reviewed 1 week ago NEW

Convenient and great location for shoppers, nice lobby but very old room. The Club Lounge is huge however located at low floors therefore no views of the city. Worth to stay if you managed to get at cheap rate. The Italian restaurant is not bad.

 Report
Helpful?
2Thank Adi A
Ko V, General Manager at The Westin Kuala Lumpur, responded to this review

Greetings Adi A First and foremost, please accept our sincere apologies for the less than satisfactory stay. We are currently replacing the guestrooms' and corridors' carpets as well as replacing the sofa. Work is still in progress and we hoped you would be able to enjoy the new environment on your next visit. On a separate note, delighted to hear...

Perth, Australia
Reviewed 1 week ago via mobile

The Westin Kuala Lumpar sets the standard. Every detail was taken care of from first contact, and the staff were exceptional in their service. From the moment you arrive your bags are taken, your greeted at the door (the door is always opened for you at any time by a friendly staff member), and the people are friendly and dedicated...

 Report
Helpful?
Thank JimmyBig
Ko V, General Manager at The Westin Kuala Lumpur, responded to this review

Greetings JimmyBig All of us here at The Westin Kuala Lumpur thanked you for staying with us and the fantastic feedbacks. - we are extremely happy to now you had an enjoyable stay but most importantly our team provided personal and instinctive experiences. Please come back again whenever you return to Kuala Lumpur. be well Ko V

Calgary, Canada
Reviewed 1 week ago

I wasn't a guest at your hotel, but your staff members sure helped me out when I got lost in Bukit Bintang and was madder than a wet hen. Thank you to Mr. Firdauz for his directions and kind assistance--a professional through and through. Also Mr. John, Mr. Jamel, and Mr. Mizi all lent a hand! Your staff went above...

 Report
Helpful?
Thank cathytravl8or
Ko V, General Manager at The Westin Kuala Lumpur, responded to this review

Greetings Cathy C Sorry to hear about your experience but delighted to know our team with special mention to Firdauz, John, Jamel and Mizi managed to help you. All of us here look forward to welcoming you to the hotel whenever you return to Kuala Lumpur. Take care Ko V

Medan
Reviewed 1 week ago

My preferred choice of hotel in bukit bintang area, aside from being SPG member. Hotel is located directly across Pavilion mall, you can get from your room to Pavilion within 3 minutes walk, excellent if you are bringing young children or have a shopaholic wife.. Room wise, it is ok size, but rather dimly lit and can feel a bit...

 Report
Helpful?
Thank D_Kailua
Ko V, General Manager at The Westin Kuala Lumpur, responded to this review

Greetings D_Kailua Thank you for choosing us as your preferred hotel and truly appreciate your time in sharing your stay experience. Delighted to hear you enjoyed our breakfast adventure, which is our signature breakfast incorporating SuperFoods. Once again, thank you for your observations and look forward to welcoming you back be well Ko V

1,742 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1179)
Viewed
Dining (89)
Viewed
Hotel & Grounds (108)
Viewed
Room/Suite (273)
Viewed
Bathroom (116)
Viewed
Pool/Beach Area (39)
Viewed
View from Room (77)
Viewed
Family/Play Areas (5)
Viewed
Business Centre/Function Rooms (27)
Viewed
Other (445)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (546)
Viewed
Adults Pool (22)
Viewed
Amenities (59)
Viewed
Chairman Suite (118)
Viewed
Children's Pool (5)
Viewed
Executive One Bedroom Residence (67)
Viewed
Executive Twin Tower Room (54)
Viewed
Executive Two Bedroom Residence (86)
Viewed
Dining (80)
Viewed
The Hotel (55)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (17)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (5)
Viewed
Family/Play Areas (2)
Viewed
Pool/Beach Area (1)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Kuala Lumpur hotels
0.1 km away
JW Marriott Hotel Kuala Lumpur
JW Marriott Hotel Kuala Lumpur
#6 of 340 in Kuala Lumpur
2,326 reviews
0.2 km away
The Ritz-Carlton, Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur
#10 of 340 in Kuala Lumpur
472 reviews
0.3 km away
Grand Millennium Kuala Lumpur
Grand Millennium Kuala Lumpur
#48 of 340 in Kuala Lumpur
1,763 reviews
Show Prices
Show Prices
Show Prices
0.0 km away
Grand Hyatt Kuala Lumpur
Grand Hyatt Kuala Lumpur
#2 of 340 in Kuala Lumpur
2,271 reviews
1.4 km away
InterContinental Kuala Lumpur
InterContinental Kuala Lumpur
#9 of 340 in Kuala Lumpur
2,341 reviews
2.0 km away
Sheraton Imperial Kuala Lumpur Hotel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Prego
Prego
Cuisines: Italian, European, Pizza
The Living Room
The Living Room
Cuisines: Asian, International
No photo provided
Daily Treats
Cuisines: Cafe
Splash
Splash
Cuisines: Bar, International, Barbecue, Pub
Five Sen5es
Five Sen5es
Cuisines: Chinese, Asian
Qba Latin Bar & Grill
Qba Latin Bar & Grill
Cuisines: Latin, Bar, Spanish
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
The Westin Kuala Lumpur is an oasis located on the vibrant streets of Jalan Bukit Bintang. The strategic location of this five-star luxury hotel puts Kuala Lumpur’s best shopping, entertainment and local attractions right at your doorstep, which also includes Petronas Twin Towers, Kuala Lumpur Tower and Pavilion KL shopping mall which are just minutes away. From signature Westin Heavenly® Bed to our fully equipped Westin WORKOUT®, the hotel offers world-class facilities and services that inspire you to be at your best. ... more   less 

Additional Information about The Westin Kuala Lumpur

Address: The Westin Kuala Lumpur 199 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: €97 - €222 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Kuala Lumpur 5*
Number of rooms: 443
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotels.com, Starwood APAC, Priceline, Agoda, Asiatravel.com Holdings and Expedia so you can book your The Westin Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Kuala Lumpur Hotel Kuala Lumpur
Westin Kuala Lumpur
Kuala Lumpur Westin
Hotel Style:
#14 Business Hotel in Kuala Lumpur
#19 Family Hotel in Kuala Lumpur
#24 Romantic Hotel in Kuala Lumpur
#27 Luxury Hotel in Kuala Lumpur
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Westin Kuala Lumpur staff and other travellers.
11 questions
Ask a question

See all questions (11)

Questions? Get answers from The Westin Kuala Lumpur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive Rooms”
 of 5 bubbles GodwinFamily, 17 Feb 2017 | Read review
“Top Location, Spacious Rooms and Food to die for.”
 of 5 bubbles Akhidenor, 17 Feb 2017 | Read review
“room facing Pavilion mall, better view but more noise”
 of 5 bubbles D_Kailua, 8 Feb 2017 | Read review
“Avoid city view rooms if you can. They face the main road in front of the hotel, and the traffic noise can be annoying.”
 of 5 bubbles FatBoySlim69, 30 Jan 2017 | Read review
“pay for a premium view room - exceptional value for money!”
 of 5 bubbles emilyo564, 26 Jan 2017 | Read review
5 of 5