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Sheraton Imperial Kuala Lumpur Hotel

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Sheraton Imperial Kuala Lumpur Hotel
Sheraton Imperial Kuala Lumpur Hotel
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2,907 Reviews from our TripAdvisor Community

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Showing 2,455: English reviews
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New York City, New York
Reviewed 4 days ago NEWvia mobile

As Hotel guests waiting for the room we had lunch at the Essence Restaurant. It was almost fully booked by a Company event. We ordered a Burger and Tandori Chicken. Our nice waitress pampered us with complementary soup which was delicious. We waited quite a time, understandable because of the lunch event. The Burger was dry and tasteless. The Tandori...

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6Thank Susangermany
Kuala Lumpur, Malaysia
Reviewed 4 days ago NEW

Have a very successful 3 days company event for SEA at the Sheraton Imperial KL before Chinese New Year 2017. The location is good and the event arrangement is very good too, the most important thing we got a very good deal. Ms Ellie - our event in charge person, she is professional and she will make sure everything is...

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Thank vycl25
Singapore
Reviewed 4 days ago NEWvia mobile

Sheraton Imperial had been one of my favourite haunts in Kuala Lumpur! That's because of its close proximity to the city centre, stone throw away from the monorail, a full service shopping centre with all the works across the road as well as street food just behind its establishment. Having stayed here since 2001, and till it was re-categorised from...

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8Thank derekang1980
SIKLManagement, Executive assistant manager at Sheraton Imperial Kuala Lumpur Hotel, responded to this review

We highly appreciate your continued loyalty to our hotel. We are really sorry for your experience during your stay, corrective action is taken to avoid any future situations like this happening again. Please be rest assured that my team and I take your feedback on board seriously; I have personally discussed the inconsistency and the less than satisfactory aspects of...

Reviewed 5 days ago NEWvia mobile

Held my solemnization at the Hotel on the 10th of February 2017. The service was very tip top. The banquet team was very helpful with all the arrangements. Ms. Ellie is the person who's in charge for my event. She is very understanding and very flexible. The food was good. It is very recommended to held any events at this...

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Thank Shazlina A
Kuala Lumpur, Malaysia
Reviewed 5 days ago NEWvia mobile

We held our wedding dinner at the Nusadua Grand Ballroom in Sheraton on 12 Feb 2017. We would like to specially thank the hotel planner, Ellie who really help us a lot in organizing everything and make it a successful night for us. She is extremely helpful and responsive to all of our requests. A million LIKE for her !!...

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Thank 975carolt
Reviewed 6 days ago NEW

from reception to jacuzzi , everything is very nice! I would stay again! The room was very spacious and bathrooms were very clean and airy. I enjoyed my stay. Right opoosite Quill mall, where you can shop anything u may need.

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1Thank gunjita j
Reviewed 6 days ago NEW

Really great hotel, big rooms, comfy beds and very clean. Very close to the monorail station. Staff were really friendly and both the breakfast and dinner buffets were superb. Definetly recommended. KL is very reasonably priced for everything except alcohol.

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1Thank travelsmartuk50
Reviewed 6 days ago NEW

We have stayed at this Sheraton a number of times and it is one of our very favourite hotels. The club rooms are excellent with the club lounge being one of the best we have used. Fairsos the club manager was very attentive and made us feel extremly welcome. All the staff from the moment you walk into the hotel...

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1Thank Katie H
Reviewed 6 days ago NEWvia mobile

Just got in today. The hotel is spectacular and not what I was expecting for the price. A lot of wood and marble; very elegant without being overboard. The rooms are extremely nice too and the bed is very comfortable.

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1Thank Laurence S
New York City, New York
Reviewed 1 week ago NEW

I think service makes it up to all aspect when it comes to a perfect stay. I have countless stays with Sheraton Imperial through out the years, and I still enjoy coming back here. Great staffs around. From front desk to restaurants, to the pool service and gym. Not to mention the whole lot of great experience group at the...

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Thank rickycarter93

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Celestial Court
Celestial Court
Cuisines: Chinese, Asian
Essence Restaurant
Essence Restaurant
Cuisines: Asian, Malaysian, Chinese, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Nestled in the city center and just steps away from the city monorail and LRT lines, the hotel offers seamless access to Kuala Lumpur's main attractions making it just minutes away from the city's best shopping and dining venues. For your stay, explore our Sheraton Club Suite which offers panoramic vistas of the city skyline and extra in-stay benefits with great value. Dine in our award winning Celestial Court restaurant for an authentic Chinese dining experience or a romantic dinner at a free-standing trattoria styled after a rustic country home, Villa Danieli. ... more   less 

Additional Information about Sheraton Imperial Kuala Lumpur Hotel

Address: Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: €64 - €146 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Imperial Kuala Lumpur Hotel 5*
Number of rooms: 385
Reservation Options:
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Also Known As:
Sheraton Kuala Lumpur
Kuala Lumpur Sheraton
Sheraton Imperial Kuala Lumpur
Hotel Style:
#15 Spa Hotel in Kuala Lumpur
#18 Romantic Hotel in Kuala Lumpur
#19 Business Hotel in Kuala Lumpur
#26 Family Hotel in Kuala Lumpur
#28 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Imperial Kuala Lumpur Hotel staff and other travellers.
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Questions? Get answers from Sheraton Imperial Kuala Lumpur Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a tower view room.”
 of 5 bubbles travelsmartuk50, 20 Feb 2017 | Read review
“I stayed in room no 3612. Rooms in that location are wonderful.”
 of 5 bubbles aaronv372, 15 Feb 2017 | Read review
“Good Location”
 of 5 bubbles norzulianaz, 15 Feb 2017 | Read review
“Try to book a room overlooking the Minar - it has amazing display of lights in the night.”
  • Minar at night
 of 5 bubbles vini_phooh, 14 Feb 2017 | Read review
“Pay for a Club Room. It is well worth it.”
 of 5 bubbles Radford007, 7 Feb 2017 | Read review
5 of 5