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Sheraton Imperial Kuala Lumpur Hotel

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About
Location
Cleanliness
Service
Value
Nestled in the city center and just steps away from the city monorail and LRT lines, the hotel offers seamless access to Kuala Lumpur's main attractions making it just minutes away from the city's best shopping and dining venues. For your stay, explore our Sheraton Club Suite which offers panoramic vistas of the city skyline and extra in-stay benefits with great value. Dine in our award winning Celestial Court restaurant for an authentic Chinese dining experience or a romantic dinner at a free-standing trattoria styled after a rustic country home, Villa Danieli.
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Property amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Smoking rooms available
Suites
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HOTEL STYLE
Classic
Business
HOTEL CLASS
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3,665Reviews
3,792Photos
56Q+A
100Room tips
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Popular mentions
Exceed my expectations while staying at Sheraton Kuala Lumpur. Love the design at the Lobby. Love the Room. Very Spacious and definitely love the pool. Staffs were friendly. Breakfast was lovely. Nil Negative Feedback. Kudos to all staffs in Sheraton Imperial KL during my
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We have stayed at this hotel before and we keep going back to it... The staff are really courteous, the rooms absolutely clean and the location is very convenient. Stayed in the Club Suite, only thing missing was a Nespresso machine. The breakfast at this hotel is something that
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One of the best Sheraton hotels anywhere in the world! it was recently upgraded and renovated and the results show! Nice carpets, beautifully designed rooms, very comfy beds, excellent breakfast, great staff. The club lounge on the 38th floor is highly recommended too.
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Not so lengthy review but here's my experience during my stay at Sheraton last month. Flip side: 1. They lost our reservation and took 45 minutes to get us a room during check-in. 2. Did not even offer us to have a seat and drink first while they sort out the mess. No
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Response from SIKLManagement, Hotel Manager at Sheraton Imperial Kuala Lumpur Hotel
Responded 1 week ago
We regret the standards of our services made you so disappointed. Please accept our most sincere apologies. I have already met with respective department managers to discuss your input and are working on ways to ensure that we do not disappoint any other guests in a similar way as we strive to improve the quality of our services. Thank you for your valuable feedback, and we do hope that you will give us another opportunity to serve you better in the future. Yours sincerely, Derrick Felix Hotel Manager
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Just recently spent 8 nights here. I’m a Gold Elite Member and travel frequently. After my first night I had my room cleaned. I know Malaysia doesn’t tip, but I even left 5 ringgit for the cleaner (big mistake) I locked up my valuables in the safe and left some toiletries out
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Response from SIKLManagement, Hotel Manager at Sheraton Imperial Kuala Lumpur Hotel
Responded 1 week ago
We regret the standards of our housekeeping service fell short of your expectations, and please accept our most sincere apologies. We strive to improve the quality of our service so we will appreciate if you could contact me directly at Derrick.Felix@sheraton.com to provide the details of your stay experience. On the bright side, we are happy to hear your positive feedback on our newly redesigned room. Thank you for your valuable feedback, ad we do hope that you will give us another opportunity to serve you better in the near future.
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Professional photo exclusively commissioned by TripAdvisorSheraton Imperial Kuala Lumpur Hotel
The Club Room Twin at the Sheraton Imperial Kuala Lumpur Hotel
Professional photo exclusively commissioned by TripAdvisorSheraton Imperial Kuala Lumpur Hotel
The Ambassador Suite at the Sheraton Imperial Kuala Lumpur Hotel
Professional photo exclusively commissioned by TripAdvisorSheraton Imperial Kuala Lumpur Hotel
The Ambassador Suite at the Sheraton Imperial Kuala Lumpur Hotel
Professional photo exclusively commissioned by TripAdvisorSheraton Imperial Kuala Lumpur Hotel
The Ambassador Suite at the Sheraton Imperial Kuala Lumpur Hotel
Professional photo exclusively commissioned by TripAdvisorSheraton Imperial Kuala Lumpur Hotel
The Ambassador Suite at the Sheraton Imperial Kuala Lumpur Hotel
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123456282
You cannot book rooms using email. Use marriott website or call their phone number to book or use a Travel Agent
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Does this hotel have interconnecting rooms, would hate to be separated as a family
Yes, they have it before they did the renovation. I suggest you write an email to them to ensure it. In Asia, most of five stars hotel have few connecting rooms.
1 vote
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How much does the breakfast buffet cost??
I think it's about MYR80 to MYR 90 per person.
0 votes
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When will your renovations end?
They are over.
0 votes
As of today, October 4, 2018 are all the renovations finished?
Hi, We're still undergoing some light face-lift works in the hotel. The transformation is expected to be completed by the end of November. Do visit us for a whole new Sheraton experience!
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12345612
"Executive club rooms on the 38th floor are highly recommended !"
"Forget about it."
"Take up higher floors to have a great view"
"Don't waste your time with breakfast in the Club Lounge - go to buffet at 'Essence'"
"Newly Renovated Rooms are the ones to go for."
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12345620
PRICE RANGE
US$84 - US$108 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton kuala lumpurkuala lumpur sheratonsheraton imperial kuala lumpur
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
385
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