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07/05/2017 08/05/2017
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    Sheraton Imperial Kuala Lumpur Hotel

    Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$46
    US$126
    US$81
    US$82
    US$82
    Traveller (2078)
    Room & Suite (1043)
    Dining (403)
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    Overview

    • Excellent51%
    • Very good32%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    5 Star Hotel
    All hotel details
    Offers from Sheraton Imperial Kuala Lumpur Hotel
    Special Offer: SPG® Member Rate
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    Rooms
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,005)
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    1 - 5 of 3,005 reviews

    Reviewed yesterday

    I stayed for 3 nights in a club room on the 37 floor. The room I was allocated was below the club lounge so it was very loud and you can hear foot steps constantly beginning from 07.00 till 23.00. The room amenities are good,...More

    Thank Stephen_GE
    Reviewed yesterday via mobile

    We stayed in sheraton imperial 5 night. My stay started off very worst with me and family not being given the room i had booked. My husband booked a club room but was given and deluxe tower room on a floor below club room floor....More

    3  Thank debby2117
    Reviewed yesterday

    We made a booking under a pre-paid rate in error as we should have booked under friends and family rate as we get a discount through our friend that works for Sheraton in Canada. The policy is that it can't be cancelled however I spoke...More

    4  Thank 929jess
    Response from SIKLManagement, Executive Assistant Manager at Sheraton Imperial Kuala Lumpur Hotel

    Please accept our sincere apology for the inconvenience you experienced at the end of your stay. We regret the standards of our service fell short of your expectations, and we really appreciate your feedback which we will use to improve the efficiency of our communication....More

    Reviewed yesterday

    The hotel is located in the central area short distance from Suria KLCC / Bukit Bintang and the likes. Opposite is is Quill Mall it looks like a new mall but the downside is from Sheraton there is no nearby overhead bridge or pedestrian so...More

    Thank chuables23
    Reviewed 2 days ago

    Absolutely love this hotel, beautiful surroundings and ambience but best of all the staff. Family stay for a week in a suite with amazing views and access to executive lounge on 38th floor. Love the pool area with views to Menara Tower and Petronas Towers....More

    Thank Linda J
    InterContinental Kuala Lumpur
    2,451 reviews
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    3,041 reviews
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    Le Meridien Kuala Lumpur
    2,620 reviews
    #17 of 340 hotels in Kuala Lumpur
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$70 - US$109 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Spa Hotel in Kuala Lumpur
    • #18 Romantic Hotel in Kuala Lumpur
    • #19 Business Hotel in Kuala Lumpur
    • #26 Luxury Hotel in Kuala Lumpur
    • #26 Family Hotel in Kuala Lumpur
    Photos
    Traveller (2078)
    Room & Suite (1043)
    Dining (403)
    Pool & Beach (119)
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    Questions & AnswersAsk a question
    Yukti V
    how far is this hotel from sunway lagoon?
    21 April 2017|
    Answer Show all 2 answers
    Response from Stephanie D | Reviewed this property |
    Quite far by KL standards. You can google map the actual distance, but you will most likely have to deal with a lot of traffic jams to and from. If its a one time trip, no big deal but if you are planning to go back and... More
    1
    Vote
    Yukti V
    Hi...planning a stay in august. Does the hotel allow an early check in ...somewhere around 9.30 -10 am instead of 3 pm? would it incur additional charges? On a separate matter also is the club twin bed room capable of accommodating 3 adults?
    21 April 2017|
    Answer
    Response from SIKLManagement | Property representative |
    Hi Yukti, Hotel will need to pre-block the room if request for early check-in. However, early check in will be subject to room availability. Club twin room is able to accommodate 03 persons. However,breakfast will only... More
    1
    Vote
    Nancy B
    As spg gold member, and also spg business amex card holder, I was told I get upgrades and lounge access at all sheratons. Is it true with this hotel? I booked a room for 3 adults, and need to clarify if we get room upgrade & lounge access. Thank you!
    18 April 2017|
    Answer Show all 5 answers
    Response from SIKLManagement | Property representative |
    Hi Nancy, Good day! We appreciate your loyalty as Starwood Preferred Guest, and look forward to the pleasure of welcoming you with us! For more info kindly login to American Express website to elevate your SPG status with... More
    1
    Vote
    Room Tips
    "if booking a club room, try not to get a room below the club lounge which is in the 38 floor. Try to get a..."
    Read review
    "Definitely go for a suite if you can"
    Read review
    "Quiet room that is spacious with a large bed, sofa and desk for studying."
    Read review
    "Request a upper floor room with city view"
    Read review