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Melia Kuala Lumpur

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Melia Kuala Lumpur
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1,961 Reviews from our TripAdvisor Community

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There are newer reviews for Melia Kuala Lumpur
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Showing 1,559: English reviews
Johannesburg, South Africa
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 19 May 2014

My family and I stayed at this hotel for 4 nights in early May 2014. Check-in was quick and easy and the front desk staff were very helpful. The reception area is inviting and comfortable. The location of this hotel is excellent, right opposite Berjaya Times Square and in close proximity to the Imbi monorail station. The rooms are spacious,... More 

Helpful?
2 Thank Seyyah85
Meliakualalumpur_11, Guest Experience Manager at Melia Kuala Lumpur, responded to this review

Dear Seyyah85, Thank you for your great review and your recomendation of our hotel to other travellers in tripadvisor ! It is delighted to learn that you had a great stay with us and enjoying the location for the convenience of malls and monorail which just next our hotel. It is rewarded to know that our team did provide you... More 

Auckland
Level Contributor
123 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 18 May 2014 via mobile

We stayed at this hotel about 4 years ago so was our choice to rebook on this occasion. Excellent location in a very busy area. Breakfast included in the cost is a real drawcard and it is a good array of food (suiting all cultures). It is a shame though that wifi is not available on all floors so if... More 

Helpful?
1 Thank muriwaidonna
Meliakualalumpur_11, Guest Experience Manager at Melia Kuala Lumpur, responded to this review

Dear muriwaidonna, Thank you for sharing your feedback. Glad to know that you had a great stay with us, enjoy the perfect location of our hotel as well as the breakfast in The Kitchen. We sincerely apologize for the inconvenience of the internet due to the upgading. However, it is wonderful to know that your overall stay was a pleasant... More 

Beerwah, Australia
Level Contributor
28 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 18 May 2014

I quite enjoyed my stay here and would possibly go back if they could get their Melia rewards worked out. Staff were attentive and obliging and went out of their way to be helpful. Location was very good, right across the road from Berjaya Times Square in Bukit Bintang.

Review collected in partnership with Melia Hotels International

Helpful?
Thank Phil M
Meliakualalumpur_11, Guest Experience Manager at Melia Kuala Lumpur, responded to this review

Dear Legend88, Thank you for writing us your feedback on tripadvisor. It is delighted to learn that you have enjoyed your stay with us and thank you for your compliments on the service received. We are certainly look forward to the pleasure to welcome you back in the future. Best regards, Natasha Kamaruzaman Guest Experience Manager More 

Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 May 2014

I would like to feedback about the service provided by the hotel, i had went to KL last week to visit my family and i had stayed in the hotel on last thurs and fri. Upon checking into the hotel on 8/5 in the afternoon, i was given the room (0717) and i had left all my stuffs in the... More 

Helpful?
5 Thank 188jrjr
Meliakualalumpur_11, Guest Experience Manager at Melia Kuala Lumpur, responded to this review

Dearb Seyyah85, Thank you for sharing your experience with us on tripadvisor. It is delighted to know that you enjoy the perfect location of our hotel for the convenience of the malls and monorail station which just next our hotel. We also would like to thank you for your kind praise towards our team especially shafie for the service received.... More 

Singapore, Singapore
Level Contributor
64 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 13 May 2014

Great location - literally 1 minute walk from the monorail stop. All the major shopping centres are just behind the hotel within 1km. We got the "Level" upgrade which gave us better rooms at the higher floors, free-wifi in rooms and access to the 18th floor lounge, mini buffet breakfast and high tea from 5-7pm. Food selection/quality was average but... More 

Helpful?
1 Thank ESInspired
Meliakualalumpur_11, Guest Experience Manager at Melia Kuala Lumpur, responded to this review

Dear Val L, Thank you for sharing your feedback at tripadvisor. It is pleasing to know that you had a great stay with us at the "Level" room as well as our Level Lounge which is regularly cited for it embience. Pertaining to your feedback on the food selection and quality, will certainly be taken note for further improvement in... More 

Bristol, United Kingdom
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 11 May 2014

Stayed here for 3 nights and our first stop in Malaysia. Warmly welcomed and arrived before 9am due to early flight. Receptionist was very accommodating and had our room ready by 10.30am. Room was clean, spacious and comfortable. View was a little blocked but wasnt much of a problem as we were hardly there. We were in a front facing... More 

Helpful?
1 Thank Roxstediis_wife
Meliakualalumpur_11, Guest Experience Manager at Melia Kuala Lumpur, responded to this review

Dear Roxstediis_wife, Thank you for your great review. It is rewarding to know that you had a pleasant stay with us and enjoy the location of our hotel for the convenience of the monorail station which just next to our hotel. With regards to your feedback on the breakfast food replenish, we sincerely apologize and will certainly share these feedback... More 

Sydney, Australia
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 May 2014

This hotel must trade on its location and not much else. The rooms are old and there was a funny smell in mine, old, musty but something worse near the entrance. Because of the worn out status of the rooms, it seems the staff don't care much about cleaning. Not much dusting. Broken clothes hanger still kept in the wardrobe.... More 

Helpful?
1 Thank eurotraveller04
Meliakualalumpur_11, Guest Experience Manager at Melia Kuala Lumpur, responded to this review

Dear eurotraveller04, First and formost, we sincerely apologize for the unpleasant experience that you had. The condition that you have discribe for the hallway to the room that you have stayed, are truly unacceptable and we sincerely apologize. Obviously on this occasion we have failed to live up to your expectation and possibly eroded the confidence that you have in... More 

Melbourne, Australia
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 May 2014

This hotel was booked by our travel agent for a one night stopover on the way back from the UK and it didn't disappoint. It is located across the road from a 10 floor shopping centre where we spent most of our time. It is very close to one of the monorail stations too which was great for us travelling... More 

Helpful?
1 Thank Susan T
Meliakualalumpur_11, Guest Experience Manager at Melia Kuala Lumpur, responded to this review

Dear Susan T, Thank you for your review. Pleasing to know that you had a great stay with us. Pertaining to your comments on the room compendium for the TV guide will definately be considered by the management. We are delighted that you had enjoy your breakfast at The Kitchen. We at melia certainly look forward to welcome you back... More 

Santiago, Chile
Level Contributor
74 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 1 May 2014

Good location to walk around Kuala Lumpur. Walking distance to shopping and tourist attractions, nice pricing and decent rooms makes this a nice choice. Be careful and check if you are booked to new or old rooms in this hotel, they are very different.

Helpful?
Thank JuanPabloChile
Meliakualalumpur_11, Guest Experience Manager at Melia Kuala Lumpur, responded to this review

Dear JuanPabloChile, Thank you for your review. Great to know that you enjoy the location of our hotel and you had a pleasant stay with us. I am pleased to share that we have completed our guest room renovation plans and hopefully starting by end of this year - which will help us better cater to the changing needs of... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 May 2014 via mobile

Stayed in the hotel for 3 days... the first thing you can notice the unfriendly staff except the door man. The room was so outdated, no robe no slippers.. very small bathroom(no bidet toilet seat). We booked a room with a Wi Fi service when we checked in they said they are upgrading it and it is not avilable but... More 

Helpful?
1 Thank Eman R
Meliakualalumpur_11, Guest Experience Manager at Melia Kuala Lumpur, responded to this review

Dear Eman R, Thank you for staying at Melia Kuala Lumpur and for your feedback. We regret that your stay with us have had not been a pleasant one. Obviously on this occasion, we did not live up to your expectation. Your comments on the services rendered by the Reception Counter have been brought up to the attention of the... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set in the city's prime location, amongst all the prestigious business addresses, stands the Melia Kuala Lumpur. Right at the heart of the city's 'Golden Triangle' and commercial district, the hotel occupies an unbeatable location. With the iconic Petronas Twin Towers reachable in 3 minutes by monorail, popular shopping attractions footsteps away, and cultural attractions such as the Bintang Walk and Little India nearby, Melia Kuala Lumpur is the perfect address for business or leisure. The hotel features spacious, well-appointed rooms that are bathed in warm sunlight. A range of dining options, filled with the flavors and diversity that define Malaysia, is served daily within the hotel. A swimming pool and gym are available for leisure while a business center and host of functional meeting rooms stand ready when work calls. With an outstanding location, top-rate service, facilities that delight, and a dedication to sustainability, Melia Kuala Lumpur is perfect for any traveller looking to be at the center of all the action. ... more   less 

Additional Information about Melia Kuala Lumpur

Address: Melia Kuala Lumpur 16 Jalan Imbi | Kuala Lumpur, Kuala Lumpur 55100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: €57 - €96 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Melia Kuala Lumpur 4*
Number of rooms: 288
Reservation Options:
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Also Known As:
Melia Kuala Lumpur Hotel Kuala Lumpur
Sol Melia Kuala Lumpur
Kuala Lumpur Melia
Hotel Style:
#36 Family Hotel in Kuala Lumpur
#41 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Melia Kuala Lumpur staff and other travellers.
28 questions
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Questions? Get answers from Melia Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As above don't rely on getting a king maybe the hotel should advise if you can get a king so you have the option to go elsewhere”
 of 5 bubbles E8267WCdebbieh, 26 Nov 2016 | Read review
“for $20 more per night, get the club room and get breakfast & evening drinks with great appetisers..”
 of 5 bubbles jasonmH394MN, 25 Nov 2016 | Read review
“Not much of king size rooms”
 of 5 bubbles HilalSaid, 23 Nov 2016 | Read review
“I was lucky enough to be on 12th floor so no noise issues for me but have hardly noticed it over the past years”
 of 5 bubbles jacintasteve, 21 Nov 2016 | Read review
“We had requested a double bed but were given twin beds - no other rooms available. Room was lovely even so.”
 of 5 bubbles O1118JJjuliel, 20 Nov 2016 | Read review
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