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InterContinental Kuala Lumpur

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InterContinental Kuala Lumpur
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2,307 Reviews from our TripAdvisor Community

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Showing 1,883: English reviews
Abu Dhabi
Reviewed 3 days ago NEWvia mobile

We checked in at the hotel in the morning of 27th of Aug and was granted a room without any delay. The check-in was super smooth. Would definitely like to mention the name of Mr. Shahrul at the ambassador desk. At the breakfast buffet, Mr. Jason, Mr. Ben and Ms. Faiza definitely require mentioning. They go extra mile to take...

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Helpful?
Thank Asar A
Hobart
Reviewed 5 days ago NEW

Stayed on the club floor which allows access to the Club Lounge on the 26th floor which provides breakfast, afternoon tea at 3pm and a happy hour/ light dinner at 5.30pm. The food is fine and the service excellent. The hotel's location is great. It's a 10 minute walk to the KLCC and Avenue K shopping centre. The LRT train...

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Helpful?
Thank TunkuHalim
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear TunkuHalim, We are delighted to know that your stay was exceptional featuring Club InterContinental experience, great location and courteous services from our colleagues. We have also taken note of your less than perfect experience about the noise disruption caused by the lift, please accept our apologies if that has caused inconvenience to your stay. Once again, thank you for...

Oslo, Norway
Reviewed 5 days ago NEW

We had a large two-room suite with a sizeable bathroom with an equally sizeable tub. The room was comfortable and had the perhaps the largest hotel bed I have slept int. The lounge staff were extremely helpful and sweet, while, the lounge itself was modern comfortable. Only drawback I can remember is the view from the room which was quite...

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Helpful?
Thank mathias1211
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear mathias1211, It is a great pleasure to learn about your fantastic stay, and you especially enjoyed the comfortable room and friendly service from Club InterContinental. Thank you for bringing the drawback to our attention, which we will take it to heart and review to align our service and product standard. If you are planning for another visit to the...

Zurich, Switzerland
Reviewed 5 days ago NEWvia mobile

8 minutes walk to Petronas Tower. Nice lobby. Breakfast big buffet but always a lot of people. Nice pool but only in the morning sun. Well equipped gym. Rooms are a good size. Huge bathroom. Hotel is a bit older but is well-presented. Very friendly staff. For uber sometimes hard to find. We had a good start in the new...

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Helpful?
Thank JacquelineKnigge
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear JacquelineKnigge, We are grateful to have you staying with us and sharing such wonderful review on TripAdvisor. It is great to know that you had an overall satisfactory experience and we have taken serious note on some areas for improvement that you've mentioned. If there is anything else we could do to make your next stay more comfortable, please...

San Francisco, California
Reviewed 6 days ago NEW

InterContinental Kuala Lumpur will not disappoint. The rooms are spacious and well decorated. The bed and pillows were so comfortable!! The entire staff is friendly and helpful. Ate at the Tao Resturant and it was awesome!! The hotel's location is close to the Petronas Twin Towers and central to everything. The Club Lounge was also very very nice!! Great food!!...

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Helpful?
Thank SamB8892
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear SamB8892, Thank you for sharing a flattering review that put a smile on our faces. We are happy to know that you had pleasant experiences throughout the stay, in particularly impressed by our friendly and helpful colleagues. Until your next visit, do stay in touch for more exciting updates and we hope you would be back real soon for...

Australia
Reviewed 6 days ago NEW

My wife and I stayed for two nights in a Club Room and were not disappointed. After a couple of weeks of going full adventure, we sought a location to luxe up a bit before heading home. The room was excellent, spacious and well thought out. We had a partial view of the Petronas Towers, although with buildings sprouting up...

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Helpful?
Thank DennyG1
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear DennyG1, Thank you for choosing InterContinental Kuala Lumpur for your recent stay and we truly appreciate that you recommended us to other travellers on TripAdvisor. Club InterContinental is set to provide a luxury ambience and personalised service to our guests, and we are glad that the Club experience enhanced your stay. Do stay in touch and feel free to...

London, United Kingdom
Reviewed 1 week ago NEW

Location - Central West, Ampang Business/Shopping area about 300 m West of the Petronas Twin Towers As mentioned in previous reviews, hotel is a bit dated in parts (upper bar area, gym, and rooms), especially when you compare it to some of the other amazing Hotels in this part of the world. Most of the public areas here are very...

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Helpful?
Thank Toolbag
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear Toolbag, Many thanks for sharing a review which is valuable for us to understand about your recent stay. We are grateful that you mentioned the areas for improvement, which we will take it seriously and review for the purpose of enhancing our guests' satisfaction. Nevertheless, it is wonderful to know that you enjoyed the extensive buffet spread. We look...

Ho Chi Minh City, Vietnam
Reviewed 1 week ago

We stayed here for new year as the hotel is within easy walking distance of the park next to the Petronas Towers, where the fireworks display is held. You can't really see the fireworks from the hotel due to the newer and taller buildings around, but we realised that before we stayed. The hotel also provides a shuttle bus to...

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Helpful?
Thank formulafrog G
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear formulafrog G, Thank you for posting such an amazing review that leave a smile on our faces. We are delighted to have you with us during the New Year celebration, and we truly appreciate your compliments on various positive experiences throughout the stay. We can't wait to be of your service again during your next vacation. Do plan for...

Hong Kong, China
Reviewed 2 weeks ago

We stayed in the hotel during Xmas Holidays in Dec 2016. It is memorable with all key aspects came to my satisfaction. My full recommendation! Pros: 1) Good location - within 3 minutes' walk to Monorail, 8 minutes' walk to KLCC, where you can gain access through the covered walkway to the Convention Centre, Aquarium, the Pavilion and the monorail...

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Helpful?
Thank lucy123115
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear lucy123115, Many thanks for sharing a wonderful review on TripAdvisor that covered both positive aspects and areas for improvement. Rest assured your valuable feedback will be taken to heart and reviewed by our team to enhance our guest's satisfaction. We hope you had a beautiful Christmas celebration with us, and stay in touch via website and social media for...

Reviewed 2 weeks ago via mobile

Booked a deluxe room for 3pax for 1 night. But the room toiletries, towels and slippers etc were prepared only for 2 pax. Called for Housekeeping and the other set was sent to us briefly. Room was clean, well maintained. I used the gym too. It was well equipped with basic stuff like bathrooms, towels, apples and water for gym...

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Helpful?
Thank Siying_90
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear Siying_90, Thank you for choosing InterContinental Kuala Lumpur for your recent stay. It is great to know that our colleagues' friendly services impressed you. We look forward to seeing you during your next travel to the beautiful KL, take care. Warm regards, Clive Murray General Manager

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Serena Brasserie
Serena Brasserie
Cuisines: Asian, Malaysian, Japanese, International
Tatsu Japanese Cuisine
Tatsu Japanese Cuisine
Cuisines: Japanese, Sushi, Asian
OneSixFive
OneSixFive
Cuisines: International
Things to do
  • Tennis Court
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Babysitting
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
A jewel in the heart of Malaysia, InterContinental Kuala Lumpur offers one of the most sought after locations in the city, making it an ideal urban retreat for both business and leisure travelers. The hotel is just steps away from the iconic Petronas Twin Towers and Kuala Lumpur Convention Centre and within walking distance to countless other shopping and entertainment activities. Choose to work in comfort or luxury in the 473 spaciously designed rooms, including 110 newly renovated Grand Premier Rooms that feature modern, earth tone furnishings and state-of-the-art enhancements. Wine and dine in style with a selection of restaurants including the award-wining Tatsu Japanese Restaurant, Tao Chinese Cuisine, Serena Brasserie, OneSixFive and Bentley's Pub. InterContinental Kuala Lumpur also boasts eight meeting rooms and two conference venues to host memorable events from an intimate group of 20 or a large conference of 600 people. ... more   less 

Additional Information about InterContinental Kuala Lumpur

Address: 165 Jalan Ampang, Kuala Lumpur 50450, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: €83 - €127 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Kuala Lumpur 5*
Number of rooms: 473
Reservation Options:
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Also Known As:
Intercontinental Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Nikko Hotel
Nikko Kuala Lumpur
Hotel Style:
#7 Business Hotel in Kuala Lumpur
#7 Spa Hotel in Kuala Lumpur
#11 Family Hotel in Kuala Lumpur
#11 Luxury Hotel in Kuala Lumpur
#12 Romantic Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Kuala Lumpur staff and other travellers.
18 questions
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Questions? Get answers from InterContinental Kuala Lumpur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the Club Floor :)”
 of 5 bubbles TunkuHalim, 18 Jan 2017 | Read review
“Grand premier room which is newly renovated”
 of 5 bubbles lucy123115, 8 Jan 2017 | Read review
“City view rooms are noisy as they overlook the busy main road which runs past the hotel.”
 of 5 bubbles SamC523, 4 Jan 2017 | Read review
“Get the newly refurbished rooms (higher levels)”
 of 5 bubbles Theng01, 12 Dec 2016 | Read review
“FAcing the city (even numbers) and high floors will be nice.”
 of 5 bubbles Gielock, 1 Dec 2016 | Read review
5 of 5
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