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First time at an Intercontinental. Probably the last. Slow MEH check in. Just sent on our way and not shown room first. Slightly dated interior showing signs of wear and tear. No pizza in menu for the kids. Fridge hardly cold. Just not impressed and...More
It has been about 8 months since we last visited, and this being our 7th visit here is a summary of the plus points:
+Humongous bed that eclipses king size
+TWG tea bags
+Extremely fragrant Agraria Lemon Verbena soap/gel/shampoo
+Great location (next to Ampang Park...More
1 Thank yellowshaun
Response from IC_KualaLumpur, General Manager at InterContinental Kuala LumpurResponded 1 week ago
Thank you for taking the time in sharing your experience with us. It is encouraging to know that our rooms and services has met your expectations. Nevertheless, your feedback on areas we can improve on will be convey to its respective departments. Again,...More
we only had two days at the intercontinental Kuala Lumpur and we wish we had two more. Serena Cafe served a delicious breakfast buffet. special thanks to Jason and the entire staff at Serena Cafe. also special thanks to Lizell the hotel manager for her...More
The stay at InterContinental Kuala Lumpur was an impromptu decision to take advantage of the Gourmet Collection programme that I just signed up for.
I booked the free 1-night room by email just 4 days before the proposed stay and I got the response from...More
Where do I begin in this wonderful stay? Check in was unbelievably smooth even though we checked in around 11am and they upgraded us to a premier room. We checked in within 10 minutes and were in our upgraded room.
The room itself was awesome....More
Response from IC_KualaLumpur, General Manager at InterContinental Kuala LumpurResponded 4 days ago
Thank you for taking the time in sharing your recent stay experience with us. We're delighted to hear that our rooms and location has met your expectations. We are especially delighted to hear that our colleague, Jason has made an impact during your...More