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The Ritz-Carlton, Kuala Lumpur

Traveller (1450)
Room & Suite (366)
Dining (151)
Overview
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The Ritz-Carlton Kuala Lumpur 168 Jalan Imbi, Kuala Lumpur 55100 Malaysia See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
Additional information
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Offers from The Ritz-Carlton, Kuala Lumpur
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Rooms
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,429)
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1,197 results
Traveller rating
914
154
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30
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LanguageEnglish
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914
154
73
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26
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All reviews butler service personal butler li yen the club lounge bubble bath starhill gallery bedroom suite high tea special thanks amazing hotel fantastic stay home away from home pavilion mall bukit bintang duty manager buffet breakfast petronas towers
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1 - 5 of 1,197 reviews
Reviewed today via mobile

This is an amazing hotel, absolutely 5 star. Every member of staff we met was polite, friendly and courteous. Our room was clean, tidy, well maintained and very luxurious. Breakfast was excellent, with a wide choice of quality food. We loved our stay. We particularly...More

Date of stay: January 2019
Thank Puss100
Reviewed 3 days ago

Spent 5 nights at the Ritz and it was awesome. Close proximity to shopping malls, night food market, and restaurants. Breakfast buffet was to be expected of a 5 star hotel and if you want to avoid the crowds, go around 7 am. Make sure...More

Date of stay: January 2019
1  Thank geak623
Reviewed 5 days ago via mobile

I really enjoyed staying in this hotel, Very clean and prestigious ! I appreciated the behavior and good attitude of the stuff, very humble ppl . NELUFA used to serve us early morning in a wide smile! 🙏🏻🙏🏻As a customer I enjoyed the care of...More

Date of stay: January 2019
Thank lhoussained
Response from TheRitzCarltonKL, General Manager at The Ritz-Carlton, Kuala LumpurResponded 4 days ago

Dear lhoussained, Thank you very much for taking the time to write this review. It is always motivating to know that we have managed to meet your expectation this time around, and trust that your kind compliment have been passed along to Nilufa, and I...More

Reviewed 6 days ago via mobile

The lay out and decor of the apartments are lovely. But what makes this hotel wonderful is its staff. We were checked in by Yun Xi who was efficient and sweet. We were then escorted to our room by the floor manager Mr KP. This...More

Date of stay: January 2019
Thank sharanyareddy
Response from TheRitzCarltonKL, General Manager at The Ritz-Carlton, Kuala LumpurResponded 6 days ago

Dear sharanyareddy, Yours is truly an excellent review to read, and we thank you for sharing it with us. It is wonderful to know that our Ladies and Gentlemen took great care of you during your stay with us, and trust that KP and Segar,...More

Reviewed 1 week ago via mobile

I have stayed at the ritz twice in a year and wow their service just gets better and better. I love everything about this hotel. From the service to the food to the look. Everything is just top class! Tbh nothing tops the ritz. If...More

Date of stay: January 2019
Thank RIRIBOI
Response from TheRitzCarltonKL, General Manager at The Ritz-Carlton, Kuala LumpurResponded 1 week ago

Dear RIRIBOI, Thank you for sharing your wonderful review with us! It is truly motivating to know that we did not disappoint, on both occasions. Your recommendation means so much to us, and we hope to be of service for many more years to come!...More

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About
Description
Ensconced within this new and stylish 364-room all-butler hotel is a contemporary urban retreat with a legacy spanning 18 illustrious years. A landmark in the vibrant Golden Triangle of Malaysia’s capital More city, the hotel is recognized as one of the top five butler hotels in the world by The Independent. It continues its legacy of service excellence, uncompromising quality with access to a range of bespoke services crafted with our guests in mind. Set in the heart of Kuala Lumpur and steps away from the bustle, upscale boutiques and skyscrapers of the city’s Golden Triangle, the hotel has long commanded an enviable address. The refreshed hotel is comprised of 364 elegant rooms and suites, restaurants, spa and public spaces. The Ritz-Carlton, Kuala Lumpur butlers are the very personification of service excellence and attention to detail for which the hotel is world-renowned. From unpacking and packing, shoe shine and car transfers,to organizing the perfect itinerary for shopping, dining, and entertainment, these highly trained butlers add an integral edge to an unforgettable stay. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Adult pool
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Sauna
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Travellers' Choice2019 Winner
Certificate of Excellence
Travellers' Choice2019 Winner
Certificate of Excellence
Hotel Style
Spa
,
Romantic
,
Luxury
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2019 Winner
Certificate of Excellence
Travellers' Choice2019 Winner
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Romantic
,
Luxury
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
365
Price range
US$144 - US$305 (Based on Average Rates for a Standard Room)
Also Known As
The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur
,
Kuala Lumpur Ritz Carlton
,
Ritz Kuala Lumpur
,
Ritz-Carlton Kuala Lumpur
Location
Malaysia > Wilayah Persekutuan > Kuala Lumpur
Hotel class
Awards & Recognition
Travellers' Choice2019 Winner
Certificate of Excellence
Travellers' Choice2019 Winner
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Romantic
,
Luxury
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
365
Price range
US$144 - US$305 (Based on Average Rates for a Standard Room)
Also Known As
The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur
,
Kuala Lumpur Ritz Carlton
,
Ritz Kuala Lumpur
,
Ritz-Carlton Kuala Lumpur
Location
Malaysia > Wilayah Persekutuan > Kuala Lumpur
Photos
Traveller (1,450)
Room & Suite (366)
Dining (151)
Pool & Beach (29)
Amenities (14)
Family and Play Areas (7)
Business Centre & Event Rooms (3)
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Questions & Answers
Ask a question
triney2016
15 January 2019|
AnswerShow all 3 answers
Response from TheRitzCarltonKL | Property representative |
Dear Trine Y, Thank you for reaching out to us. We would advise that you contact the hotel directly, for us to further assist you with your inquiry. We have sent you a private message, along with a contactable email... More
0
Votes
rabia o
31 December 2018|
AnswerShow all 2 answers
Response from TheRitzCarltonKL | Property representative |
Dear rabia o, Thank you for reaching out to us, and we are truly sorry for the inconvenience caused. For your kind information, we have dropped you a private message with a contactable email address, for us to assist you... More
0
Votes
doctorMCR
29 October 2018|
AnswerShow all 3 answers
Response from TheRitzCarltonKL | Property representative |
Dear doctorMCR, Thank you for your inquiry. For your kind information, we have a few option in terms of hotel transportation type and rates. We have also sent you a private message, with an email address. Our friendly... More
0
Votes
Room Tips
"make sure the housekeeping need to be improved"
danielcash951
15 Dec 2018
Read review
"Clean and very Hygienic rooms and quiet. Room service first class."
narendrapatel12
1 Dec 2018
Read review
"The two-bedroom suites are brilliant!"
TravelerPhilosopher
15 Nov 2018
Read review
"Avoid smoking floor"
Tour46874215408
30 Oct 2018
Read review
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