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    Shangri-La Hotel Kuala Lumpur

    11 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
    Hotel website
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    Lowest prices for your stay
    1/10/2017 2/10/2017
    US$168
    US$148
    SAVE US$20
    US$150
    US$158
    Traveller (3713)
    Room & Suite (1061)
    Dining (460)
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    Overview
    • Excellent74%
    • Very good19%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “horizon club” (919 reviews)
    “lemon garden” (226 reviews)
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    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    5.0 Star Hotel
    All hotel details
    Offers from Shangri-La Hotel Kuala Lumpur
    Special Offer: Every Third Night Free!
    Hotel deals
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    Rooms
    1 Oct2 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (7,171)
    There are newer reviews for Shangri-La Hotel Kuala Lumpur
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    2,191 - 2,195 of 6,164 reviews

    Reviewed 1 April 2015 via mobile

    We stayed in this hotel for a few days, location was good; it's close to public transportation, near bars and restaurants and near the Petronas towers for great views and shopping. Hotel is okay but I think needs a bit of updating in terms of...More

    Thank Bella_leesha
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 2 April 2015

    Dear Guest, Thank you for choosing to stay with us during your recent trip to Kuala Lumpur and for your review of our hotel. We have taken note of your comments and look forward to welcoming you back to the hotel soon. Thank you. Best...More

    Reviewed 1 April 2015

    stayed with my grandson for 6 nights for grand prix hotel was amazing would cost a fourtune in London the whole hotel was wonderfulcould not be faulted it was areally great hotel staff rooms food would go back tomorrow accredit to every body thanksMore

    Thank davekent1
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 2 April 2015

    Dear Guest, Thank you for choosing to stay with us during your recent trip to Kuala Lumpur. It is wonderful to learn from your review that you have enjoyed your stay with us. We are very happy to have been of service to you. All...More

    Reviewed 31 March 2015

    Wow, this is an amazing hotel! I stayed here for three nights whilst on a business trip to KL and was very impressed by the service, décor and value for money. As soon as you walk into the beautiful lobby, you can tell you're in...More

    Thank Julesng5
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 2 April 2015

    Dear Guest, Thank you for choosing to stay with us during your business trip to Kuala Lumpur. I am glad that you had a wonderful stay with us and that you were impressed with our service. We look forward to welcoming you back to the...More

    Reviewed 31 March 2015

    Stayed here recently for 2 weeks. Generally a good hotel and very nice staff. Booked a Club Horizon Exec Room which gives you access to a lounge that serves drinks and food throughout the day. The staff are very nice and service orientated. We had...More

    Thank PlazaBoy
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 2 April 2015

    Dear Guest, Thank you for staying with us during your recent trip to Malaysia and we have taken note of your comments. We hope that you would accord us another opportunity to prove our services to you again in the near future. Thank you. Best...More

    Reviewed 31 March 2015

    We stayed at Shangri-La KL on 2 separate occasions during I trip around Malaysia. When booking, make sure you select the correct hotel as there is another Shangri-la located in Putrajaya which is closer to Sepang, where the airport and F1 circuit is located. This...More

    1  Thank Kian L
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 2 April 2015

    Dear Guest, Thank you for choosing to stay with us during your recent trip to Malaysia. We are glad to learn from your review that you have thoroughly enjoyed your stay with us. It was a pleasure to have been of service to you. My...More

    PARKROYAL Serviced Suites Kuala Lumpur
    1,967 reviews
    #19 of 346 hotels in Kuala Lumpur
     
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    4,874 reviews
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    Fraser Place Kuala Lumpur
    1,769 reviews
    #24 of 346 hotels in Kuala Lumpur
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Spa
    • Free Parking
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Shuttle Bus Service
    • Laundry Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$115 - US$178 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Family Hotel in Kuala Lumpur
    • #1 Romantic Hotel in Kuala Lumpur
    • #3 Business Hotel in Kuala Lumpur
    • #3 Spa Hotel in Kuala Lumpur
    • #5 Luxury Hotel in Kuala Lumpur
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 662
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Shangri-La Hotels and Resorts, Ctrip TA, Hotels.com, Booking.com, Agoda, Travelocity, TripOnline SA, Cancelon, Hotwire, Cheap Tickets, HotelQuickly and Evoline ltd so you can book your Shangri-La Hotel Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    • Also Known As
    • Shangri La Kuala Lumpur ,
    • Shangri La Hotel Kuala Lumpur
    Add Photo Photos
    Traveller (3713)
    Room & Suite (1061)
    Dining (460)
    Pool & Beach (182)
    Hotel & Grounds (2130)
    Bathroom (193)
    Business Centre & Event Rooms (15)
    Family and Play Areas (12)
    Nearby
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    1,967 reviews
    .63 km away
     
    Mandarin Oriental, Kuala Lumpur
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    .66 km away
     
    Fraser Place Kuala Lumpur
    1,769 reviews
    .27 km away
     
    Concorde Hotel Kuala Lumpur
    2,066 reviews
    .16 km away
     
    Nearby Restaurants
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    Hard Rock Cafe
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    munchkin2926
    21 September 2017|
    Answer
    Response from ShangriLaKLMgmt | Property representative |
    Dear Guest, we are pleased to inform you that our Premier Selection Suite can accommodates extra bed. Each room offers 80 sqm / 861 sqf of luxury. You may contact us directly for more information. Thank you.
    1
    Vote
    16 September 2017|
    AnswerShow all 6 answers
    Response from ShangriLaKLMgmt | Property representative |
    Dear Guest, pleased be informed that we provide complimentary drinking water and fruits in each guest room. All other snacks and drinks are chargeable. You may contact us directly for more information. Thank you.
    0
    Votes
    Gembot34
    29 August 2017|
    AnswerShow all 6 answers
    Response from ShangriLaKLMgmt | Property representative |
    Dear Guest, kindly be informed our outdoor swimming pool's temperature will be based on the weather and as measure now is 29.4C. Should you require further clarifications, please do not hesitate to contact us directly. Thank... More
    1
    Vote
    Room Tips
    "Choose a Horizon Club room - you get a lot of added extra's."
    Read review
    "1603 is a great room"
    Read review
    "Go for garden view"
    Read review
    "The Junior Suites/Executive Rooms are great value"
    Read review
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