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    Shangri-La Hotel Kuala Lumpur

    11 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
    Hotel website
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    Lowest prices for your stay
    1/10/2017 2/10/2017
    US$171
    US$150
    SAVE US$21
    US$155
    US$162
    Traveller (3713)
    Room & Suite (1061)
    Dining (460)
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    Overview
    • Excellent74%
    • Very good19%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “horizon club” (919 reviews)
    “lemon garden” (226 reviews)
    “arthur's bar” (87 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    5.0 Star Hotel
    All hotel details
    Offers from Shangri-La Hotel Kuala Lumpur
    Special Offer: Every Third Night Free!
    Hotel deals
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    PARKROYAL Serviced Suites Kuala Lumpur
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    Rooms
    1 Oct2 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (7,173)
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    1 - 5 of 6,166 reviews

    Reviewed yesterday via mobile

    It is truly amazing after how many years with all competitor surrounding popping up Shangri-La KL still is one of the best hotel in town. The service and the food you would never be disappointed... It easy for us to move around going one meeting...More

    Thank Wang Y
    Hotel's Favourite
    Reviewed 27 May 2017

    This is a great choice in KL. I arranged an airport pickup and was met promptly at the airport by a very courteous representative. At the hotel I as was escorted from the car to my room where check in was carried out quickly via...More

    7  Thank Julian S
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 29 May 2017

    Dear Guest, Thank you for your fabulous review. We are glad to learn that you were happy with the variety of food served for breakfast in Lemon Garden. My staff and I look forward to being of service to you again in the near future....More

    Reviewed yesterday

    Booked a Premier Suite. Great stay again. Club Lounge just as good as last time. Good breakfast, great for drinks and cocktails and lovely staff again. This Hotel never fails to live up to it's 5 stars. We'll be back for our 5th visit next...More

    Thank Karen L
    Reviewed 4 days ago

    We stayed here for 4 nights at the beginning of our 2 week holiday and what a fabulous start to our holiday it was. We stayed in a Horizon Club Premier room on the 23rd floor. The views were great due to having high rise...More

    Thank Krystyna F
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 3 days ago

    Dear Guest, Thank you for staying at Shangri-La Hotel, Kuala Lumpur and for giving us this excellent review on TripAdvisor. It is truly rewarding to know that you had a pleasant stay with us from the moment of check-in to check-out. I would like to...More

    Reviewed 4 days ago

    Loved every minute at this hotel. Breakfast buffet was wonderful. If you can, stay at the club level which makes your stay that much better. Pool was nice. Stayed in 1603 which is THE BEST ROOM EVER!!! Easy to get a cab to the airport....More

    Thank AnniePie120
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 3 days ago

    Dear Guest, Thank you for your patronage at Shangri-La Hotel, Kuala Lumpur and for rating our services as excellent. We are truly happy to know that you have enjoyed your stay with us and that the breakfast buffet, swimming pool and guest room lived up...More

    PARKROYAL Serviced Suites Kuala Lumpur
    1,969 reviews
    #19 of 346 hotels in Kuala Lumpur
     
    Mandarin Oriental, Kuala Lumpur
    4,874 reviews
    #4 of 346 hotels in Kuala Lumpur
     
    Concorde Hotel Kuala Lumpur
    2,067 reviews
    #45 of 346 hotels in Kuala Lumpur
     
    Impiana KLCC Hotel
    3,208 reviews
    #40 of 346 hotels in Kuala Lumpur
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Spa
    • Free Parking
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Shuttle Bus Service
    • Laundry Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$115 - US$179 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Family Hotel in Kuala Lumpur
    • #1 Romantic Hotel in Kuala Lumpur
    • #3 Spa Hotel in Kuala Lumpur
    • #3 Business Hotel in Kuala Lumpur
    • #5 Luxury Hotel in Kuala Lumpur
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 662
    • Reservation Options
    • TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Booking.com, Expedia, Hotels.com, Orbitz, Ctrip TA, Travelocity, Agoda, Cancelon, TripOnline SA, Hotwire, Cheap Tickets, HotelQuickly and Evoline ltd so you can book your Shangri-La Hotel Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    • Also Known As
    • Shangri La Kuala Lumpur ,
    • Shangri La Hotel Kuala Lumpur
    Add Photo Photos
    Traveller (3713)
    Room & Suite (1061)
    Dining (460)
    Pool & Beach (182)
    Hotel & Grounds (2130)
    Bathroom (193)
    Business Centre & Event Rooms (15)
    Family and Play Areas (12)
    Nearby
    PARKROYAL Serviced Suites Kuala Lumpur
    1,969 reviews
    .63 km away
     
    Mandarin Oriental, Kuala Lumpur
    4,874 reviews
    .66 km away
     
    Concorde Hotel Kuala Lumpur
    2,067 reviews
    .16 km away
     
    Impiana KLCC Hotel
    3,208 reviews
    .56 km away
     
    Nearby Restaurants
    Lemon Garden at Shangri-La Hotel, Kuala Lumpur
    542 reviews
    .07 km away
    Bombay Palace
    409 reviews
    .18 km away
    Shang Palace
    195 reviews
    .08 km away
    Hard Rock Cafe
    1,017 reviews
    .17 km away
    Nearby Attractions
    Menara Kuala Lumpur
    6,636 reviews
    .32 km away
    FRIM Canopy Walk
    77 reviews
    .62 km away
    KL Tower Mini Zoo
    67 reviews
    .36 km away
    Malaysia Tourism Centre
    138 reviews
    .30 km away
    Ask a question
    Questions & Answers
    munchkin2926
    21 September 2017|
    Answer
    Response from ShangriLaKLMgmt | Property representative |
    Dear Guest, we are pleased to inform you that our Premier Selection Suite can accommodates extra bed. Each room offers 80 sqm / 861 sqf of luxury. You may contact us directly for more information. Thank you.
    1
    Vote
    16 September 2017|
    AnswerShow all 6 answers
    Response from ShangriLaKLMgmt | Property representative |
    Dear Guest, pleased be informed that we provide complimentary drinking water and fruits in each guest room. All other snacks and drinks are chargeable. You may contact us directly for more information. Thank you.
    0
    Votes
    Gembot34
    29 August 2017|
    AnswerShow all 6 answers
    Response from ShangriLaKLMgmt | Property representative |
    Dear Guest, kindly be informed our outdoor swimming pool's temperature will be based on the weather and as measure now is 29.4C. Should you require further clarifications, please do not hesitate to contact us directly. Thank... More
    1
    Vote
    Room Tips
    "Choose a Horizon Club room - you get a lot of added extra's."
    Read review
    "1603 is a great room"
    Read review
    "Go for garden view"
    Read review
    "The Junior Suites/Executive Rooms are great value"
    Read review
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