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Shangri-La Hotel Kuala Lumpur

Overview
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11 Jalan Sultan Ismail, Kuala Lumpur 50250 Malaysia See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
Additional information
Visit hotel website
Offers from Shangri-La Hotel Kuala Lumpur
Offers & Announcements:Festive Package at RM455
Hotel deals
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Rooms
30 Dec31 Dec
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1 room, 2 adults, 0 children
Standard Room
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Reviews (7,860)
Filter reviews
6,735 results
Traveller rating
5,021
1,251
324
80
59
Traveller type
Time of year
LanguageEnglish
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5,021
1,251
324
80
59
Show reviews that mention
All reviews horizon club lemon garden arthur's bar petronas towers chocolate fountain lobby lounge our honeymoon upgraded to a suite fantastic hotel pool area is breakfast buffet five star hotel club room an upgrade monorail station late check bukit bintang
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1 - 5 of 6,735 reviews
Reviewed yesterday

After a long flight and a long taxi drive to the hotel arriving at Shangri La Hotel was like a dream. From the friendliest welcome and awesome staff to the stunning rooms and the night time relaxing entertainment, wow what a stay. Would have stayed...More

Date of stay: December 2018
1  Thank Bels7470
Hotel's Favourite
Reviewed 14 January 2018 via mobile

Arrived at airport to be greeted by our hotel pick up. Lovely drive in Mercedes E class with Wifi. Arrived at the hotel to a lovely warm welcome to be greeted for our anniversary. Was swiftly taken to our suite and checked in at the...More

Date of stay: January 2018
5  Thank Asif K
Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 15 January 2018

Dear Guest, Thank you for choosing to stay with us at Shangri-La Hotel, Kuala Lumpur during your anniversary celebration and for the fantastic review of your stay experience. I am truly delighted to learn that you had an enjoyable stay in our Horizon Club. We...More

Reviewed yesterday via mobile

Stayed here for four nights. The service was amazing from the staff and they done all they could to make our stay pleasant. Location is really good. KL tower less than 10min walk. Petronas towers less than 15min walk and the closest metro about 7/8min...More

Date of stay: December 2018
Thank MJRahman
Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded yesterday

Dear Guest, Thank you for choosing Shangri-La Hotel, Kuala Lumpur! I'm pleased to hear that you had an amazing stay with us and yes our hotel offers one of the best stay locations and known for the convenience. Once again, thank you for staying with...More

Reviewed 2 days ago

Every time you go there you will enjoy your stay. All is perfect from the hall reception until the room. Stay in the Horizon club is a must with superb snack and a variety of wines. I will come back again ..... sure.More

Date of stay: December 2018
Thank Marcello C
Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded yesterday

Dear Marcelo, Thank you for choosing Shangri-La Hotel, Kuala Lumpur again! It’s a pleasure to hear that you had an amazing stay and that our facilities have exceeded your expectations. Once again, thank you for staying with us and we look forward to welcoming you...More

Reviewed 2 days ago via mobile

Just checked into the Shangrila for a few days for work and the Christmas decorations are fabulous. Would be great to bring young kids here they’d love it. As usual the rooms and staff are fabulous and the Horizon club gives you a place to...More

Date of stay: December 2018
Thank PeterLWA
Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded yesterday

Dear Peter, Thank you for your kind words! I'm pleased to hear that you had a fabulous stay and that our facilities and team members made your stay extra memorable. Once again, thank you for staying with us and we look forward to welcoming you...More

View more reviews
About
Description
Shangri-La Hotel Kuala Lumpur, an award winning 5-Star luxury hotel renowned for its consistent extraordinary customer service, culinary and fine dining experience. Located in the heart of Kuala Lumpur's commercial, More entertainment and shopping district with easy access to most tourist attractions. The only hotel in KL that sits within beautiful lush gardens offering extensive meetings facilities, large multi-divisible ballroom along with wide variety of guest rooms, 101 suites and a Horizon Club that caters to business/ leisure travellers, MICE delegates as well as high profile guests and socialites. It's an extraordinary place to stay, dine and meet in KL! Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Free Parking
Bar/Lounge
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Spa
,
Business
,
Luxury
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Spa
,
Business
,
Luxury
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
662
Price range
US$109 - US$180 (Based on Average Rates for a Standard Room)
Also Known As
Shangri La Kuala Lumpur
,
Shangri La Hotel Kuala Lumpur
Location
Malaysia > Wilayah Persekutuan > Kuala Lumpur
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Spa
,
Business
,
Luxury
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
662
Price range
US$109 - US$180 (Based on Average Rates for a Standard Room)
Also Known As
Shangri La Kuala Lumpur
,
Shangri La Hotel Kuala Lumpur
Location
Malaysia > Wilayah Persekutuan > Kuala Lumpur
Photos
Traveller (4,484)
Room & Suite (1,380)
Dining (499)
Pool & Beach (191)
Amenities (65)
Business Centre & Event Rooms (15)
Family and Play Areas (12)
Nearby
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Nearby RestaurantsSee all 5,108 nearby restaurants
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Nearby AttractionsSee all 810 nearby attractions
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Questions & Answers
Ask a question
99howardt
8 December 2018|
AnswerShow all 2 answers
Response from LeicesterCityFan12 | Reviewed this property |
If you book a club room you get breakfast, unlimited tea and coffee, afternoon tea and early evening cocktails with canapes.
1
Vote
BexTravel1987
12 October 2018|
AnswerShow all 14 answers
Response from Sanit V | Reviewed this property |
Taxi is a fair mean of transportation from KLIA, the system at the airport is efficient and the price is excellent.
1
Vote
snid9701
16 September 2018|
AnswerShow all 6 answers
Response from Adrian S | Reviewed this property |
There is the Central Market which is a lovely place to visit and the Petaling Street market which is more a Chinese market. You can take the train which is just a minute from the Shangri La and it will drop you of right at... More
0
Votes
Room Tips
"We were offered an upgrade, and very worth it's while to take it."
Bels7470
yesterday
Read review
"Horizon club floors"
marcelloc540
2 days ago
Read review
"High Floor Horizon Section"
BLUEWONDER1
3 days ago
Read review
"Choose a club room."
LeicesterCityFan12
1 week ago
Read review
Show More 
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