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Grand Millennium Kuala Lumpur

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Grand Millennium Kuala Lumpur
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1,763 Reviews from our TripAdvisor Community

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Showing 1,495: English reviews
Reviewed 2 days ago NEW

The Carpark was in an old building. But looks quite secure. The entrance to the Carpark was away from the busy jam. Shopping and restaurant are very near and the Pavillion shopping mall is just door. Jalan Alor is 10min walk away and also to many shopping centers. Room wise, the room were clean and comfortable and spacious. My view...

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Helpful?
Thank Jerrick S
Singapore, Singapore
Reviewed 4 days ago NEW

It is what you would expect of a 5 star hotel. Very good location. Nearby shopping malls, eateries and convenient stores. Although it does show signs of aging, it is pretty well maintained. The computer system was down over the weekend that i was staying in which caused the check-in and out process to be delayed and manual. There were...

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2Thank ChevySim
ROOMSGMKL, General Manager at Grand Millennium Kuala Lumpur, responded to this review

Dear ChevySim, Thank you for staying with us during your recent trip to Kuala Lumpur. We are glad that our hotel’s location have met your expectations but sadly we missed the mark by not exceeding it. We have taken your comments constructively and the respective department heads have been informed to review our current procedures and we certainly look forward...

Reviewed 1 week ago

I would rate the hotel 3.5stars. I've stayed here before a few years back. Felt that it was better then. I got an extra bed for the room. While I clearing to make room for the bed, i found a piece of cooked vegetable on the floor. This meant that it was not vacuum-ed or cleaned from the previous person...

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Helpful?
1Thank Hamizah J
ROOMSGMKL, General Manager at Grand Millennium Kuala Lumpur, responded to this review

Dear Hamizah J, Thank you for staying with us during your recent trip to Kuala Lumpur. We are glad that our hotel’s location met your expectations but sadly we missed the mark by not exceeding it. We have taken your comments constructively and the respective department heads have been informed to review our current procedures and we certainly look forward...

Sheffield, United Kingdom
Reviewed 1 week ago

A five star hotel that delivered a disappointing 3.5 star experience. A good location and nice rooms, just aren't enough. There were too many annoying little elements that spoiled the overall enjoyment of the trip. The room was nice but the phone didn't work, the TV was too dark to watch, the channel selection was not as described, the pillows...

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1Thank David F
ROOMSGMKL, General Manager at Grand Millennium Kuala Lumpur, responded to this review

Dear David F, Thank you for staying with us during your recent trip to Kuala Lumpur. We are glad that our hotel’s location met your expectations but sadly we missed the mark by not exceeding it. We have taken your comments constructively and the respective department heads have been informed to review our current procedures and we certainly look forward...

Dubai, United Arab Emirates
Reviewed 1 week ago via mobile

This was my 3rd trip here in 3 years ... And the hotel is starting to show signs of aging. Especially irritating are the bathroom taps - the volume and temperature of the water have no relation to the taps, so there's always the risk of being scalded. They were unable to print my bill when checking out - the...

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2Thank Deepak R
ROOMSGMKL, General Manager at Grand Millennium Kuala Lumpur, responded to this review

Dear Deepak R, Thank you again for your kind patronage and review. I am very pleased that you enjoyed your stay at Grand Millennium Kuala Lumpur and we very much appreciate your positive feedback Whilst we are glad that you loved our location, I have also conveyed your kind compliments to our operations team namely Linda and Ina from the...

Sydney, Australia
Reviewed 1 week ago

Stayed at Grand Millennium once again in January 2017. As always could not fault the place, and thoroughly enjoyed our stay. We booked a suite room which always exceed expectations, and really enjoyed the club room facilities once again and all the staff. Over the years we have developed a special friendship with both Linda & Ina from Bistro 160,...

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Helpful?
4Thank Faye H
ROOMSGMKL, General Manager at Grand Millennium Kuala Lumpur, responded to this review

Dear Faye H, Thank you for your kind review. I am very pleased that you enjoyed your stay at Grand Millennium Kuala Lumpur and we very much appreciate your positive feedback Whilst we are glad that you loved our location, I have also conveyed your kind compliments to our operations team namely Linda and Ina from the Bistro 160 and...

Rotterdam, The Netherlands
Reviewed 1 week ago

great hotel, centrally located, very friendly staff especially at the Club Lounge, big applause for each one of them who made our stay the 'Truly Asia' hospitality. The staff here is simply amazing. The room is ok, only the room cleaning can use some extra care, they did made the bed but did not clear the glasses or empty bottles....

Review collected in partnership with this hotel
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4Thank akaur2017
ROOMSGMKL, General Manager at Grand Millennium Kuala Lumpur, responded to this review

Dear akaur2017, Thank you for staying with us during your recent trip to Kuala Lumpur. We are glad that our hotel’s location, services and amazing staff have met your expectations but sadly we missed the mark by not exceeding it. We have taken your comments constructively and the respective department heads have been informed to review our current procedures and...

Reviewed 2 weeks ago via mobile

Excellent hotel with excellent location specially if travelling with a small child as u cannot afford travelling long distances daily. Great service and gave us a great corner room with a good view, pity they have lost the KLCC view because of the pavillion building that is newly constructed. The only thing that bothered me was that we had to...

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4Thank Shehryar N
ROOMSGMKL, General Manager at Grand Millennium Kuala Lumpur, responded to this review

Dear Shehryar N, Thank you for staying with us and for taking the time to review your recent stay. Your comments are valuable to us in our efforts to improve our standards of service to serve you better. We look forward to welcome you back to Grand Millennium Kuala Lumpur in the future. Yours Sincerely, Peter D. Gibbons General Manager

Paris, France
Reviewed 2 weeks ago

I come to this hotel for more than 16 years now, I still love the hotel location, staff at entry (doormen, Mr Zul and team), the rooms (they are perfect, renovated, silent and clean), and last but not least the Club service which my wife and my self enjoy very much. Food shows less variety than in the past, but...

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4Thank Stefan_Lempereur
ROOMSGMKL, General Manager at Grand Millennium Kuala Lumpur, responded to this review

Dear Stefan_Lempereur, Thank you for staying with us during your recent trip to Kuala Lumpur. We are glad that our hotel’s facilities and services have met your expectations but sadly we missed the mark by not exceeding it. We have taken your comments constructively and the respective department heads have been briefed to relook at the comments to improve it...

Melbourne
Reviewed 3 weeks ago via mobile

My partner and I arrived here a week ago but I have been consistently making complaints to the hotel management regarding inconsiderate, ignorant and selfish guests - dumping stinky rubbish outside their rooms; slamming doors in the early hours of the morning and everyone up! The hotel management have to do more and tell their inconsiderate, ignorant and selfish guests...

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Helpful?
Thank AG1781rtw
ROOMSGMKL, General Manager at Grand Millennium Kuala Lumpur, responded to this review

Dear AG1781rtw, Thank you for staying with us. We are glad that our hotel’s facilities and services especially our location and our staff have met your expectations but sadly we missed the mark by not exceeding it. I was glad to hear that you had met up with our Director of Rooms and who had been in touch with you...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Zing - Grand Millennium Kuala Lumpur
Zing - Grand Millennium Kuala Lumpur
Cuisines: Chinese, Seafood, Asian
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Strategically located in the heart of Bukit Bintang, Grand Millennium Kuala Lumpur is an international five-star hotel nestled within the luxuries of the city’s fascinating Golden Triangle. Adjacent to the popular Pavilion Kuala Lumpur Shopping Mall and situated right across Starhill Gallery, Fahrenheit 88, Bintang Walk as well as Lot 10 Shopping Complex, the hotel is home to 468 spacious guestrooms including 16 suites, well-appointed with plush beddings, LCD TV and floor-to-ceiling windows that boast the city’s breathtaking skyline. A luxurious urban retreat, the hotel features an outdoor resort-style swimming pool, state-of-the-art fitness centre, holistic treatments at The Spa, four distinguished culinary options and 1,500 square metres of atmospheric meetings and events space. ... more   less 

Additional Information about Grand Millennium Kuala Lumpur

Address: 160 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: €87 - €139 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Millennium Kuala Lumpur 5*
Number of rooms: 468
Reservation Options:
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Also Known As:
Grand Millennium Kuala Lumpur Hotel Kuala Lumpur
Grand Millennium Hotel Kuala Lumpur
Kuala Lumpur Grand Millennium
Hotel Style:
#18 Business Hotel in Kuala Lumpur
#22 Spa Hotel in Kuala Lumpur
#29 Family Hotel in Kuala Lumpur
#29 Romantic Hotel in Kuala Lumpur
#43 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Grand Millennium Kuala Lumpur staff and other travellers.
15 questions
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Questions? Get answers from Grand Millennium Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I love the suite rooms preferably on the higher floors”
 of 5 bubbles 745fayeh, 6 Feb 2017 | Read review
“With no hesitation, choose Club access option.”
 of 5 bubbles Stefan_Lempereur, 2 Feb 2017 | Read review
“Club rooms are really nice. Stayed in 1743 and 1745 (connecting rooms)”
 of 5 bubbles alishaur, 26 Jan 2017 | Read review
“Do not book here!!!”
 of 5 bubbles PXM055, 14 Jan 2017 | Read review
“Opt for an executive room with use of the club on the 18th floor.”
 of 5 bubbles AlisonTripJ, 29 Dec 2016 | Read review
5 of 5