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Mandarin Oriental, Kuala Lumpur

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Traveller (3611)
Room & Suite (1109)
Traveller (3611)
Room & Suite (1109)
Dining (395)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Travellers' Choice 2018 Winner
Certificate of Excellence
Situated adjacent to the iconic PETRONAS Twin Towers, Mandarin Oriental, Kuala Lumpur is the city's leading luxury hotel with 643 well appointed rooms, suites and serviced apartments. Delight your senses with an array of cuisines showcased in ten innovative outlets. Escape Kuala Lumpur's urban bustle at The Spa with rejuvenating facials, body treatments and award winning Signature Therapies for a holistic wellbeing. Take a dip at the infinity edge pool overlooking the spectacular city skyline or be mesmerized by the magnificent display of KLCC Lake Symphony Fountain at the Esplanade KLCC.
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Property amenities
Pool
Business Centre with Internet Access
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Wheelchair Access
Spa
Paid Internet
Laundry Service
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Hot Tub
Tennis Court
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Heated pool
Outdoor pool
Breakfast Available
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Room features
Non-Smoking Rooms
Suites
Air Conditioning
Family Rooms
Smoking rooms available
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Park View
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Advance Purchase Discount
Reviews & more
5,767Reviews
3,794Photos
65Q+A
100Room tips
Traveller rating
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  • 254
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Show reviews that mention
+6
The hotel is located in the center of Kuala Lumpur adjacent to the famous land mark the Petronas twin towers.
Well maintained and luxurious overlooking the lavish KLCC Suria Park and the Suria shopping center which is a must visit for any one planning to see Kuala Lumpur
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Response from Frank S, General Manager at Mandarin Oriental, Kuala Lumpur
Responded yesterday
Dear K98270Fahmedh Thank you for your kind post and patronage on this occasion. It was a pleasure to have your family with us and we look forward to welcome you back for another fantastic sojourn at Mandarin Oriental. Cheers Frank P Stocek General Manager
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Cannot fault the Mandarin KL at all. We had a club room with a view of the Petronas Towers, spacious, well equipped, super comfy huge bed. Check-in (and out) was super efficient in the ClubLounge and accompanied buy a large Vodka Tonic which was just what I needed after a 14 hou
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Response from Frank S, General Manager at Mandarin Oriental, Kuala Lumpur
Responded yesterday
Dear jayne2164 I am elated to hear how much you enjoyed yourself on this occasion. Thank you for your lovely post and kind patronage. My team and I look forward to your return for another exceptional stay on our Club Floor. Cheers Frank P Stocek General Manager
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My wife and I recently stayed for six nights at this wonderful property. We were greeted at the Airport by Nazri, the Hotel Airport Representative, who organized the Limo service to the MO, and when we arrived at this outstanding Hotel, we were greeted by a smiling Hamida, and wh
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Response from Frank S, General Manager at Mandarin Oriental, Kuala Lumpur
Responded 2 days ago
Dear steve141 It’s so uplifting to receive another brilliant post on our Club Lounge which is regularly cited for its ambience and superlative service. Your positive feedback will deeply motivate our colleagues, especially Zam, Fauzi, Nora, Kamal, Zatun, Nazri, Hamida and Basir as it is our mission to completely delight and satisfy our guests. Thank you for your kind patronage and we look forward to welcoming you back for another exceptional stay on our Club Floor. Cheers Frank P Stocek General Manager
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I was dealing with Hafiza from the Event management, Miss Zatun and Mr. Nizam from the Club Floor Level 24 and they were so patient and very easy to deal with.

They were so helpful in ensuring my journey was smooth and they went into extreme lengths to ensure my appointment wer
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Response from Frank S, General Manager at Mandarin Oriental, Kuala Lumpur
Responded 2 days ago
Dear JaneVictoriaxx Thank you for your commendation toward Hafiza, Zatun and Nizam. It’s great to know that you enjoyed all aspects of your stay with us and we greatly appreciate your kind patronage. We look forward to see you back here again! Cheers Frank P Stocek General Manager
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I stayed at Mandarin Oriental in Kuala Lour during a business visit. This hotel is located centrally and has a big mall next door. Hotel staff are extremely courteous. Breakfast has a wonderful spread comprising English, Malay, Chinese and Indian cuisines. I just loved the chocol
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Response from Frank S, General Manager at Mandarin Oriental, Kuala Lumpur
Responded 2 days ago
Dear 189vinyk Great to hear of your enjoyable stay with us and thank you for your kind patronage. We look forward to welcome you back for either leisure or business! Cheers Frank P Stocek
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Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Two windows facing different views
Parkview room
Club City Room towards window
originally assigned bedroom
Previous
I believe you can arrange for a hotel car to collect you from the airport, has anyone tried this service? Would you recommend it and roughly how much do the charge - I’ve looked on the website but can’t see any information on it.
Hi, yes you can book the limousine service through the hotel, or book a ride with grab upon arrival, but the most convenient would be to just to book a taxi upon arrival at the taxi counter which is located on the way out of departure hall.
0 votes
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Can a walk in guest have breakfast at this hotel? How much does it cost? Also, for the infinity pool, can a walk in guest use it? how much does that cost? Thanks
Hi, I am pretty sure you can have breakfast and lunch at the pool but I do not k ow whether or not non guests are allowed to spend the day at the pool... you might want to reach out and ask, they are extremely nice. Hope this helps
1 vote
Are smoking rooms available on a high floor with either a garden or twin tower view?
I know they do have rooms for smoker. When you make the reservation make sure you indicate you prefer a room for smokers.
0 votes
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Are the cabanas at the pool complimentary or do they charge? There are some reviews above noting it is complimentary so just want to double check.
Hi, I wasn't charged when I used them earlier in the year but I suppose a quick email would clear it up for sure. I do think they expect you to purchase a drink/snack when you use any of the poolside facilities, but all things considered it is not expensive and the service is one of the best I have ever seen..
1 vote
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Hi, I emailed hotel (via Tripadvisor), FAO Mr. Stocek, 4 days ago but have not had a reply as yet - does anyone know if this is normal - am I expecting too much too soon? Has anyone successfully emailed the hotel prior to their stay & got a reply? (If so, what email address was used?). Regards.
I emailed them after our stay and they never replied not that efficient
1 vote
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Previous
"Sign up to Friends of MO for a complimentary upgrade for a view of the Towers."
"ask for a high floor facing the pool or the Towers for the best views"
"top notch room"
"Request a high floor"
"|Go for a club room the extar cost is so well worth it and the service is exceptional!"
Previous
PRICE RANGE
US$156 - US$228 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental, kuala lumpur hotel kuala lumpurmandarin kuala lumpurkuala lumpur mandarin oriental
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
643
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