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Mandarin Oriental, Kuala Lumpur

Travellers' Choice award winner
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$312*
US$208*
Great Deal
US$220*
US$219*
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Mandarin Oriental, Kuala Lumpur
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4,590 Reviews from our TripAdvisor Community

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Showing 3,791: English reviews
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Warwickshire, United Kingdom
Reviewed today NEWvia mobile

We stayed at MO for two nights. We were instantly upgraded to the 30th floor. We were informed the rooms are newly renovated and not many guests have experienced them yet. The room was just WOW. Huge comfortable bed, numerous robes, large tv, modern features such as the lighting controls and best of all the view!! The bathroom was a...

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Helpful?
Thank Ani-p6
Kuala Lumpur, Malaysia
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

Checked in for a two nights stay for the school holidays, stayed here about a year ago. Check in was perfect, and we did get to check in to a room that we had requested for, a twin tower view room, had great views from our room with views of the twin towers and park too, amneties in room was...

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2Thank Hafiz300
About Hotel's Favourite Review
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Hafiz300 Thank you for a detailed review on your family’s fabulous sojourn at Mandarin Oriental. It’s remarkable to hear that your family enjoyed all aspects of your stay with us, from our hotel’s strategic location to the various attractions in KLCC, spectacular room views, our gorgeous pool facility to sumptuous dining experience at our F&B outlets. Your brilliant review...

Dubai, United Arab Emirates
Reviewed yesterday NEW

We have had an amazing time in this hotel. The location is great and the staff and concierge team is brilliant. The spa is lovely and the massages are very good with the staff being very knowledgeable and ensuring you have a relaxing time. The gym has all new equipment and the pool staff are very attentive ensuring you have...

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1Thank Dubai_Expat01
Reviewed 2 days ago NEW

Excellent customer services to prepare a little surprise for our honeymoon anniversary. Well planned surprise deco with flowers in the room and it was outstanding. The hotel was absolutely beautiful with great locations – connected with KLCC Petronas Twin Tower. Very comfortable spacious room - clean and well appointed. A Big Thank you to Mr Aizad (from Guest Service Agent)...

Review collected in partnership with this hotel
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2Thank AisyahDamia
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear AisyahDamia I am proud to hear that our colleagues had presented you with a fantastic honeymoon anniversary and will share your gracious feedback with Aizad and team. It is our aim to provide our esteemed guests with fond memories of their visit to Mandarin Oriental. Thank you for staying with us and I hope your experience on this occasion...

London, United Kingdom
Reviewed 2 days ago NEW

Pro's -amazing location, -beautiful hotel, -great pool side lounge, -very nice facilities e.g concierge, suana, steam-room, jacuzzi, plunge pool, -great selection of restaurants in the hotel and around, -fantastic and friendly service Con's -somewhat aged rooms, -though there's a great selection for breakfast the quality was average.

Review collected in partnership with this hotel
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1Thank aliaK3092AM
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear aliaK3092AM We appreciate your great feedback and compliments on our hotel’s facilities and colleagues’ fantastic service. Our Executive Chef has taken good note of your comment on our buffet breakfast for review to enhance our guests’ palate. In addition, you would be happy to know that the first batch of our new guestrooms are available for sale. Our on-going...

San Francisco, California
Reviewed 3 days ago NEW

We recently stayed 4 nights at this exceptional hotel in Kuala Lumpur. The service is exceptional, you are warmly greeted by hotel staff. Check in is quick. Our room was quite beautiful and very comfortable. The bathroom has a large tub as well as a walk in shower. The hotel provides ample bottles of water at no extra cost which...

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1Thank KarenBSF
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear KarenBSF Thank you for your amazing feedback which is a ringing endorsement of our passion to provide our valued guests with our MO legendary hospitality. Our colleagues would be thrilled to receive your commendations on this occasion and we look forward to welcome you back for yet another exceptional experience at Mandarin Oriental. Your recommendation of our hotel is...

Stockholm, Sweden
Reviewed 4 days ago NEW

I stayed at Mandarin Oriental in April 2017 and I will definitely come back. It is an excellent hotel with first class service. The staff is extremely service oriented, friendly and considerate, the breakfast buffet and service is superb, the AQUA restaurant by the pool has delicious sushi and lovely service, the rooms are great and the location is perfect!

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3Thank Victoria_A_Stockholm
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Victoria_A_Stockholm It is gratifying to know that you look forward to returning to our hotel. Thank you for your great review and we greatly appreciate your lavish praise on our hotel’s facilities and colleagues’ exemplary service. We look forward to see you again! Cheers Frank P Stocek General Manager

Reviewed 4 days ago NEW

For my stay in KL I was initially offered the Grand hayat, but due to unavailability I switched to Mandarin. But boy I am glad I did that. The best part of the hotel is that it is next door to the KLCC Park, Petronas and Suria Mall. The breakfast at the mosaic is hands down one of the best...

Review collected in partnership with this hotel
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1Thank NeehalW
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear NeehalW Thank you for staying at Mandarin Oriental. I am glad to hear that you enjoyed your stay with us, especially our buffet breakfast at Mosaic and our hotel’s close proximity to the city’s premier shopping mall. It’s also wonderful to know that you found our room most comfortable and enjoyed our hotel’s facilities on this occasion. Your positive...

Kuala Lumpur, Malaysia
Reviewed 5 days ago NEW

after my last visit to the hotel last year, i was delighted to see a refreshed and updated room. Still maintain the same color scheme, look and feel.. but new carpeting, BIGGER tv, radio( i thinked), more mirror and wall deco. more electrical plug too.. overall im OK with the refurbishment. but the bathroom still look the same..but im ok...

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1Thank Nippy2013
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Nippy2013 It’s awesome to know that you appreciate our new room and amenities, especially our new herbal body lotion and shower gel which are specially formulated for Mandarin Oriental. Thank you for your feedback and we look forward to welcome you back to enjoy our hotel’s many facilities in the not too distant future. Cheers Frank P Stocek General...

Kuala Lumpur, Malaysia
Reviewed 5 days ago NEW

The Mandarin Oriental was the perfect place for a birthday weekend. We were greeted to a bouquet of orchids and chocolate cake. Sushi dinner and lounging by the pool made the weekend. Not to mention that the Mandarin is the ultimate location for shopping and in the heart of KL.

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1Thank mamacitaKL
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear mamacitaKL It’s splendid that our colleagues had presented your daughter with a lovely 16th birthday celebration as it is our aim to ensure our guests have an unforgettable experience at Mandarin Oriental. Thank you for sharing your post on TripAdvisor and we look forward to welcome your family back on many more joyous occasions. Cheers Frank P Stocek General...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Mandarin Grill
Mandarin Grill
Cuisines: Steakhouse, European, Grill, Contemporary
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Situated adjacent to the iconic PETRONAS Twin Towers, Mandarin Oriental, Kuala Lumpur is the city's leading luxury hotel with 643 well appointed rooms, suites and serviced apartments. Delight your senses with an array of cuisines showcased in ten innovative outlets. Escape Kuala Lumpur's urban bustle at The Spa with rejuvenating facials, body treatments and award winning Signature Therapies for a holistic wellbeing. Take a dip at the infinity edge pool overlooking the spectacular city skyline or be mesmerized by the magnificent display of KLCC Lake Symphony Fountain at the Esplanade KLCC. ... more   less 

Additional Information about Mandarin Oriental, Kuala Lumpur

Address: Kuala Lumpur City Centre, Kuala Lumpur 50088, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: €120 - €338 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Kuala Lumpur 5*
Number of rooms: 643
Reservation Options:
TripAdvisor is proud to partner with Mandarin Oriental, Expedia, Hotels.com, Hotwire, Booking.com, Ctrip TA, Travelocity, getaroom.com, TripOnline SA and HotelQuickly so you can book your Mandarin Oriental, Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
Mandarin Kuala Lumpur
Kuala Lumpur Mandarin Oriental
Hotel Style:
#1 Business Hotel in Kuala Lumpur
#2 Spa Hotel in Kuala Lumpur
#3 Luxury Hotel in Kuala Lumpur
#4 Romantic Hotel in Kuala Lumpur
#6 Family Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Kuala Lumpur staff and other travellers.
34 questions
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Questions? Get answers from Mandarin Oriental, Kuala Lumpur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor.”
1mcp1, 23 Apr 2017 | Read review
“Club room is a great value for your stay”
wyeonnc, 20 Apr 2017 | Read review
“Club room access is key”
Gkrieger, 18 Apr 2017 | Read review
“Go for a club room”
travelgirl2001, 13 Apr 2017 | Read review
“Ask for room with twin towers view.”
gsmontesmd, 11 Apr 2017 | Read review
5 of 5
AMOMA
US$208* /night
View Deal
Mandarin OrientalUS$220
Expedia.comUS$219
Ctrip.comUS$312
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*Disclaimer
Prices are for 1 room, 2 adults
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