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Pullman Kuala Lumpur City Centre Hotel And Residences

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Pullman Kuala Lumpur City Centre Hotel And Residences
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2,786 Reviews from our TripAdvisor Community

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Showing 2,445: English reviews
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Melbourne, Australia
Reviewed 2 days ago NEW

Check out reception personnel had very poor customer service Breakfast was included in package but breakfast counter personnel said was not. Had to go to reception to clarify-she informed her colleague forgot to insert in the system (poor interdepartment communication) Accor hotel redeemed voucher exchange rate was terrible - Euro 1 to RM 2.78

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank Alan W
Tehran, Iran
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

The hotel is just located in an area where any tourists must spend most of his/her time there! It's only 1 minute to the best shopping mall- Pavilion by walk, and about 7-8 minutes to the Twin towers of Petronas and its great mall Suria. In fact, whatever you need is just at your foot steps! And about the hotel...

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Helpful?
1Thank Jasmine F
About Hotel's Favourite Review
Zayne B, General Manager at Pullman Kuala Lumpur City Centre Hotel And Residences, responded to this review

Dear Jasmine F Thank you for your feedback and recommendation to others, we really do appreciate it. I am very pleased that you enjoyed your stay and I will speak to the transport company in order to speed up the times for taxis. We look forward to seeing you again soon Kind regards Zayne Boon

Singapore, Singapore
Reviewed 6 days ago NEW

Already press the do not disturb sign,housekeeper still enter my room. Bathtub not clean at all. Reception not so friendly enough,just check in and my room includ breakfast,also never explains until I'm asking.

Review collected in partnership with Accorhotels.com
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Thank Fatgyee
Sydney, Australia
Reviewed 1 week ago NEW

We stayed for 6 nights in an suite at the Pullman Hotel. The service was excellent breakfast was excellent, the hotel was central which made it easy for us to travel around. Staff was excellent and the room was kept clean and tidy. Will definitely stay there again.

Review collected in partnership with Accorhotels.com
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Thank Wilma C
Hertforrdshire
Reviewed 1 week ago NEW

Excellent in every way. Rooms clean and comfortable - staff very attentive and helpful - nothing was too much trouble. Breakfast was comprehensive and the mezzanine lounge bar was comfortable with, again, attentive service.

Review collected in partnership with Accorhotels.com
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Thank Alan P
Perth, Australia
Reviewed 1 week ago NEW

We moved from another hotel as we had our son with us, the Pullman Suites are perfect as they have 2 bedrooms sleep 4 and 2 ensuites. The room is magnificent with all amenities. We spent a lot of time in the afternoons at the pool bar after shopping all day and the service we received from the bar manager...

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Helpful?
Thank paulpassaris
Brisbane, Australia
Reviewed 1 week ago

People here are so accommodating, rooms are excellent, recommend to upgrade to Club room. Really exceeded expectations, great location. We arrived early morning and our room was informed that our room isn't ready but by the tie we finished check in it was ready to go, we didn't expect to check in that early and we were hoping to just...

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Thank Andrew o
Sydney, Australia
Reviewed 1 week ago

My husband and I stayed there in January 2016. We fell in love with it at first glance. The room was gorgeous and had the most comfortable bed, the hotel facilities (pool, lounge, restaurant) made me want to just stay there the entire 2 weeks. The breakfast - OMG. A huge variety of international foods, some even cooked especially for...

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Thank molnicac
Singapore, Singapore
Reviewed 1 week ago via mobile

I stayed at Pullman KL hotel at 11 - 13 feb 2017. The room and bathroom is okay for deluxe room, but when we stayed there the iron is not available, so i have to request by phone. The service is really good, two thumbs up! My husband birthday is on the date when we stayed. When we came to...

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Thank YunitaPurwitasari
Malaysia
Reviewed 1 week ago

My now-husband (then-fiance) and I are sitting in Pullman KLCC's Bridal Suite as we are writing this review, enjoying the comfort of the room and view outside, while reflecting on how wonderful the whole wedding planning experience has been with the Pullman team. From the moment we met Mr. Ardi, the Events Manager, we already knew that we were in...

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Helpful?
Thank minglc

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Whether it is business or pleasure. Pullman Kuala Lumpur City Centre is conveniently located near the Central Business District and the prestigious Ampang Embassy Row, yet only a short stroll away from the majestic Petronas Twin Towers, Suria KLCC (Kuala Lumpur City Center) and the entertainment hub and shopping district, Bukit Bintang. As Kuala Lumpur's newest upscale Hotel & Residence, the Pullman is designed specially with today's discerning traveller in mind. Providing comfortable, contemporary accommodation and boasting unmatched standards of excellence, friendly and personalized service. ... more   less 

Additional Information about Pullman Kuala Lumpur City Centre Hotel And Residences

Address: No. 4 Jalan Conlay, Kuala Lumpur 50450, Malaysia (Formerly Pullman Kuala Lumpur City Centre Hotel & Residences)
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: €64 - €94 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Kuala Lumpur City Centre Hotel And Residences 5*
Number of rooms: 602
Reservation Options:
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Also Known As:
Prince Hotel And Residence
Prince Hotel Residence
Prince Hotel Kuala Lumpur
Kuala Lumpur Prince Hotel
Hotel Style:
#20 Spa Hotel in Kuala Lumpur
#25 Family Hotel in Kuala Lumpur
#25 Romantic Hotel in Kuala Lumpur
#27 Business Hotel in Kuala Lumpur
#38 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Kuala Lumpur City Centre Hotel And Residences staff and other travellers.
32 questions
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Questions? Get answers from Pullman Kuala Lumpur City Centre Hotel And Residences staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites are large and sunny perfect”
 of 5 bubbles paulpassaris, 15 Feb 2017 | Read review
“Go for a higher floor and non-smoking floor (even if you're a smoker)”
 of 5 bubbles molnicac, 14 Feb 2017 | Read review
“High floor for a better view...”
  • direct view to Twin Tower
  • Sorry not very clear
  • Sorry not very clear
  • Sorry not very clear
 of 5 bubbles willy219, 7 Feb 2017 | Read review
“Ask for high floor with Petronas Towers view.”
  • Bedroom
  • Living Room
  • Petronas twin towers
 of 5 bubbles 29OAK, 5 Feb 2017 | Read review
“Take club room”
 of 5 bubbles Sara0920, 2 Feb 2017 | Read review
5 of 5